Wow, what a fantastic experience with Hannah from the three store in Bath. From the moment I walked through the door I received incredible guidance and knowledgeable experience from her. She had incre... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Went in store today to get a new SIM contract deal and was sad to find out the promotion I wanted was available only for new customers. Faced with my initial disappointment, Hannah and Hansen went th... Leggi di più
L'azienda ha risposto
Adam from the Three store in Bath has been excellent today and very patient sorting out the on-going issues I had. I called the Three online customer service yesterday and i was very disappointed... Leggi di più
L'azienda ha risposto
Liam was polite and friendly.
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Three UK - 3Store Bath
Scritti dall'azienda
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Scritti dall'azienda
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Informazioni di contatto
23 Union Street, BA1 1RS, Bath, South, Regno Unito
- 01225460957
4,7
Eccellente
35 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great customer service
Went in store today to get a new SIM contract deal and was sad to find out the promotion I wanted was available only for new customers.
Faced with my initial disappointment, Hannah and Hansen went the extra mile to ensure I left with the best possible deal. I was satisfied with the alternative and can attest to their absolute stellar customer service. Hannah and Hansen proved that discussing these matters in person is a much improved experience, and one I will always choose over the alternative of online dealings.
12 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Hi Luis. Thank you for sharing your experience. We are glad to hear that Hannah and Hansen went the extra mile to find you a great alternative contract during your store visit, ensuring you walked away completely satisfied with your options. -Shivam
Woww
Wow, what a fantastic experience with Hannah from the three store in Bath. From the moment I walked through the door I received incredible guidance and knowledgeable experience from her. She had incredible patience with me as an anxious technophobe and her time was not once an issue. You are very kind Hannah and you will be the first person I come back to for more advice and guidance.
4 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Hey Chloe, you’ve made us smile big! Hannah turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we couldn’t be prouder of her for creating such a standout moment. ⭐ Here’s to many more magical times together! 😃 -Kashish
Liam was so very helpful & informative…
Liam was so very helpful & informative explaining many issues that I didn't understand, a pleasure to visit Three.
5 giugno 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Thanks so much, Jane! 🎉 We’re so happy Liam could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
Liam was exceptionally patient and…
Liam was exceptionally patient and helpful with a customer who required additional support due to anxiety.
21 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Thank you so much for your feedback, Vickie. It’s wonderful to hear that Liam offered calm, steady support when it mattered most. -Maryalex
Friendliness of Liam
15 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
This is the kind of feedback that makes us smile, Bryan! 😊 We’re thrilled to know Liam made such a strong impression. 🌟 -Veronica
Adam from the Three store in Bath has…
Adam from the Three store in Bath has been excellent today and very patient sorting out the on-going issues I had.
I called the Three online customer service yesterday and i was very disappointed of their service so I decided to visit the store instead.
And Adam listened and very knowledgeable. He even managed to give me a much better deal .
I couldn't thank him enough , I Hope Adam will get recognition of the wonderful service he gave to me. I have a business myself and I know the importance of great customer service.
6 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Thanks for sharing this, Maria. We’re really glad the team, especially Adam at our Bath store, could help you sort everything out and find a better deal. We’re pleased his patience and support made such a difference for you. Feedback like this means a lot. -Neha
Liam was great and helped me have a…
Liam was great and helped me have a great experience at three, really made my day seeing such a hard worker
1 maggio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Thank you, Oliver. Great to hear Liam made the experience so positive and left such a strong impression with his hard work. We really appreciate you sharing this. -Suhaas
Liam super understanding and helpful
My son set up a sim only contract for me and liam was more then helpful getting my pac code from Lebara and transferring my number to three, highly recommend helpful and knowledgeable
29 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Thank you for taking the time to leave this lovely feedback, April! It’s great to hear that Liam made the process easy for you. Your recommendation truly brightened our day. 🌟 -Veronica
I was helped by a staff member named…
I was helped by a staff member named Liam who was very helpful and attentive, made the whole process very easy for me.
22 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
That’s brilliant 🌟 Conor, lovely to know Liam brought such calm and considerate support that made everything feel pleasantly simple for you 😊 Wishing you uplifting moments ahead ❤️ -Arvind
Came in to renew my 4 business numbers…
Came in to renew my 4 business numbers and Hannah assisted me with such ease getting a great deal on all, very easy, and effortless, Thanks again Hannah I will be back in 2 years!
14 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Thank you for the wonderful review, Darren! It’s great to hear that Hannah made the renewal process smooth and got you an amazing offer. We’ll be happy to welcome you back. 😊 -Veronica
Liam and Hannah was absolutely amazing
Liam and Hannah was absolutely amazing, I had random dodgy apps popping up on my phone and between the both of them they solved my issue quickly!! I can't fault three the staff are always helpful everytime thank you Liam and hannah
12 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
We appreciate your feedback, Judith. It’s great to hear Liam and Hannah made the experience smooth and reassuring for you. -Shivam
Really helpful team
Liam was really helpful. Had a broken old handset and he got me quotes for an upgrade, set everything up in store for me and answered my hundreds of questions!
Great team, cheers guys keep up the good work
1 aprile 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Thanks so much, Dan! We’re absolutely buzzing to hear how brilliantly Liam supported you. His patience, dedication, and ability to get everything sorted for you really stand out. It’s amazing to know the whole team left such a strong impression. -Manavata
Pete and Liam where very helpful got me…
Pete and Liam where very helpful got me sorted for my daughters birthday present. Positive vibes and a nice experience overall.
26 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
From searching to sorted. We’re delighted Pete and Liam helped you secure the perfect birthday surprise for your daughter, Ben, making the whole experience a truly memorable one. -Ashifa
I had issues with my sim
I had issues with my sim, Liam was very helpful and resolved my issue
20 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Hey Premshana, we’re delighted to hear that Liam made the whole experience seamless for you. Thank you so much for sharing this lovely 5⭐ review! -Veronica
Liam was More than helpful
11 marzo 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Hey Roy, that’s brilliant! 😊 We’re so pleased to know Liam delivered such positive and supportive service. Thank you so much for sharing your experience. -Neha
Liam was so helpful
Liam was so helpful, knowledgeable and solved the phone/sim problem.
A credit to your company.
He is worth investing in and should be on management training as soon as there is a place for Liam.
Thank you for professional service.
19 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Hi Sheila, we’re thrilled to hear this! 💙 Liam made everything smooth and hassle free by fixing your phone and SIM. Thanks for sharing your experience! -Neha
Hannah was very helpful
Hannah was very helpful, patient and clear in her explanation. She found me the best deal
16 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Absolutely fabulous! We’re glad Hannah was able to provide you with such great support. Thank you for taking the time to leave us a 5⭐ review! -Veronica
New phone
Liam was very helpful in helping me sort out my new contract, very informative and helpful explaining how it works and what will happen, can’t recommend this store enough. Thank you guys!!
15 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Smart advice meets great value, and we’re thrilled that Liam could elevate your experience, Oliver, while securing you a deal worth recommending. -Ashifa
Risposta di Three UK - 3Store Bath
Hey Riccardo, that’s brilliant! We’re so glad Brock was able to help and that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Great service gave me all the info I…
Great service gave me all the info I needed
9 febbraio 2026
Non scritta su invito
Risposta di Three UK - 3Store Bath
Hey Susan! That's phenomenal! We’re delighted you celebrated your joyful experience with a shining 5 ⭐ -Ashifa
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.