Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great product and brilliant price, next day secure delivery.Highly recommend Thomas Graham &Sons.

L'azienda ha risposto

Valutata 4 stelle su 5

Thomas Graham's are really easy to deal with and offer a very efficient next day delivery. We use them frequently without any issues.

L'azienda ha risposto

Valutata 4 stelle su 5

The staff are always very friendly and helpful. Speedy delivery of orders. Good range of stock to choose from. Reps are always ready to help and advise on products.

L'azienda ha risposto

Valutata 5 stelle su 5

Stocking of obscure items . Vast range of quality clothing, hand & power tools. Long term staff very knowledgeable and helpful. The back office staff are very helpful and efficient too.

L'azienda ha risposto

Dettagli dell'azienda

  1. Distributore di acciaio
  2. Fornitore di prodotti per la pulizia
  3. Negozio di ferramenta
  4. Negozio di abbigliamento antinfortunistico e da lavoro
  5. Fornitore di attrezzature per la sicurezza
  6. Negozio di forniture per la saldatura

Scritti dall'azienda

Thomas Graham & Sons Ltd are the largest steel stockholding and industrial suppliers serving all of Cumbria, South West Scotland and North Lancashire; with branches in Carlisle, Egremont, Kendal and Morecambe.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

29 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great product and brilliant price.

Great product and brilliant price, next day secure delivery.Highly recommend Thomas Graham &Sons.

18 febbraio 2026
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Dermont, thank you for your great review! We're delighted to hear you're happy with our service and that you recommend us!

Valutata 5 stelle su 5

Quality service once again.

Yet again the counter gentleman sorted my query and provided the correct parts. Best service in Carlisle.

3 marzo 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Roy, thank you for the wonderful review! We're so glad you've had a positive experience at our Carlisle branch. We look forward to assisting you again soon!

Valutata 5 stelle su 5

Brilliant staff,amazing company and…

Brilliant staff,amazing company and high standard of costumer service.

14 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Ronald, we're thrilled you find our staff brilliant! Providing excellent customer service is our top priority. Thank you for your kind words and your review!

Valutata 5 stelle su 5

Great local company

Great local company. The care about what they sell and back it up with excellent customer service. I buy all my electric impact guns ect. there.i can phone and ask questions to their knowledgeable staff.

9 gennaio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Barry, we appreciate your support and are delighted you value our customer service and knowledgeable staff. Thank you for your review!

Valutata 5 stelle su 5

Very experienced and professional team

Very experienced and professional team, customer service is world class.

6 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

We're thrilled you consider our customer service world class! Providing exceptional service is our highest priority. Thank you for your feedback.

Valutata 4 stelle su 5

The staff are always very friendly

The staff are always very friendly and helpful.
Speedy delivery of orders.
Good range of stock to choose from.
Reps are always ready to help and advise on products.

23 settembre 2024
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Annie, so glad you find our staff friendly and helpful. Providing excellent customer service is a top priority for us. Thank you for your feedback!

Valutata 5 stelle su 5

Great company to work with

Great company to work with, and and always provide prompt responses to any enquiries that we send their way. Delivery is usually quick too, and the staff have a fantastic knowledge on the products they provide.

4 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hi Simon, we're so glad to hear you appreciate our staff and the prompt responses to your inquiries. Thank you for your great feedback!

Valutata 5 stelle su 5

Pleasure to deal with

Thomas Grahams have been a pleasure to deal with over the last three years. Swift and professional service, sourcing of unusual items and steel orders routinely arriving the following day.

4 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hi Owain, thank you for the fantastic review and your continued loyalty over the past three years! We appreciate your kind words about our service.

Valutata 5 stelle su 5

Great team to speak to

Great team to speak to, always very helpful on the phone. Delivery is very prompt.

4 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Janine, we're delighted our prompt delivery meets your expectations. We understand the importance of timely delivery and appreciate you mentioning it. Thank you for your review!

Valutata 5 stelle su 5

The place to be.

The staff are always helpful in giving advice and accommodating any technical questions. It is a good experience to go into this store.

4 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Andrew, thank you for your review! We're delighted our staff are always helpful and able to assist with your questions. We look forward to seeing you in store again soon!

Valutata 5 stelle su 5

Excellent company to deal with

Excellent company to deal with. Nothing is too much trouble for the staff and will always help when they can in both the shop and the steel stock.

7 novembre 2024
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hi John, thank you for the wonderful review! We're thrilled you consider us an excellent company to deal with.

We appreciate you recognising our staff's dedication to helping customers in both the shop and steel – nothing is too much trouble! We value your business and look forward to serving you again.

Valutata 5 stelle su 5

Stocking of obscure items .

Stocking of obscure items .
Vast range of quality clothing, hand & power tools.
Long term staff very knowledgeable and helpful.
The back office staff are very helpful and efficient too.

31 gennaio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Henry, we're thrilled you find our staff so knowledgeable and helpful. Their expertise is a valuable asset to our customers. Thank you for your review!

Valutata 5 stelle su 5

All the staff at Egremont branch are great

All the staff at Egremont branch are friendly and helpful. Nothing is too much trouble even when I’ve asked for some really odd things.

3 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hi Dave, so delighted you find our Egremont staff friendly and helpful. We aim to go the extra mile for our customers, and your feedback is much appreciated.

Valutata 5 stelle su 5

Excellent

As usual, superb in every way.

31 gennaio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

We're delighted you find our service superb in every way. Thank you for your feedback!

Valutata 5 stelle su 5

1st class service.

Great, friendly, knowledgeable staff. In all departments, I highly recommend Thomas Graham.

3 febbraio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hello Jill, thank you for the wonderful review! We strive to provide 1st class service to all our customers, so we're delighted to hear we've met your expectations. We appreciate your business and your recommendation.

Valutata 5 stelle su 5

Fast and friendly service with…

Fast and friendly service with competitive pricing. Also John, our rep is gorgeous!

23 gennaio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hi Kath, thank you for your fantastic review! We're delighted you appreciate our fast and friendly service. We appreciate your business!

Valutata 1 stelle su 5

There was a time when the store had…

There was a time when the store had just opened that I must say the service from staff was second to none , they were extremely helpful, but my last visit to the store left me leaving empty handed as the many staff in the store were too busy gossiping to actually serve customers having stood for ten minutes I left and now have found other retailers to supply my goods .

16 ottobre 2024
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Hi Michael, we're sorry to hear about your experience in our store. We appreciate you sharing your feedback with us. We strive to provide excellent customer service, and it's concerning to hear that you did not receive this level of service. We'll be reviewing our internal procedures to ensure this does not happen again. We value your past business and hope you'll reconsider us in the future.

Valutata 5 stelle su 5

As Usual

As always, when you inquire, someone finds an answer. The prices are right. Thomas Graham has been providing great service for many years.

30 gennaio 2025
Non scritta su invito
Logo di Thomas Graham & Sons

Risposta di Thomas Graham & Sons

Thank you for your loyalty and this fantastic review! We truly value our long-term customers and appreciate your continued support.

We're glad we consistently provide the great service you expect.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più