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Scopri cosa dicono le persone

Valutata 5 stelle su 5

¡Increíble! La muñeca es hermosa y llegó perfecta. El servicio al cliente respondió a las 2am cuando tenía preguntas. No como esos sitios chinos donde nadie te responde nunca. ¡Gracias Jenna!

Valutata 5 stelle su 5

Samantha is perfectly my kind of doll. TIB's Custom Blythe Doll collection is impeccable. She has carved nose, lips, etc. Plus, her lift-up look makes her more attractive. Happy to receive the order b... Leggi di più

Valutata 1 stelle su 5

I tried logging into my account today to obtain information about the fake-purchases (that i made in August 2020). this website deleted my account and removed all evidence, and no more replies... Leggi di più

Valutata 5 stelle su 5

Beautiful products. Never experienced Blythe dolls in person until now. So much fun to dress, hair is soft and silky, eyes change without issues. Excited to explore more soon.

Dettagli dell'azienda

  1. Negozio di bambole
  2. Studio d'arte
  3. Artista
  4. Negozio di oggetti da collezione
  5. Negozio di artigianato
  6. Negozio di hobbistica
  7. Negozio di modellini

Scritti dall'azienda

About This Is Blythe: The World's Premier Destination for Custom Blythe Dolls               This Is Blythe is the world's premier destination for custom Blythe dolls, offering an unrivaled selection of over 6,000 premium products and accessories. With nearly two decades of experience and an unwavering commitment to quality, we take immense pride in crafting unique, one-of-a-kind dolls that capture the essence and spirit of each individual customer.                                                                                                           At the heart of our company lies a dedication to using only the finest, brand new materials sourced directly from the most reputable suppliers in Japan and South Korea. We understand that for many of our customers, their Blythe doll is not just a toy, but a cherished companion and an extension of their own personality. That's why we refuse to compromise on quality by using second-hand or refurbished components, a practice that some sellers on platforms like eBay and AliExpress may engage in. In fact, we are strictly not affiliated with AliExpress and do not purchase any materials or dolls from their platform. Instead, we have our own dedicated team that sources the highest quality ingredients and crafts each doll from scratch, ensuring that every creation is truly one-of-a-kind.                                                                               Our commitment to crafting each doll individually means that we do not engage in mass production or have ready-to-ship items. We believe that this approach not only ensures the highest level of quality and attention to detail but also allows us to cater to the unique preferences and desires of each customer.                                                                                        Your safety and satisfaction are our utmost priorities, and we go to great lengths to ensure that every material used in our dolls is carefully selected, tested, and certified to meet the highest standards of quality and safety.                                                                                                 Each This Is Blythe doll is a labor of love, handcrafted by a team of skilled artisans who pour their heart and soul into every creation. Our customizers are not just employees; they are passionate Blythe enthusiasts who understand the importance of even the tiniest details in bringing your vision to life. From meticulously hand-painting delicate facial features to carefully rooting each strand of hair, our team employs a combination of traditional techniques and state-of-the-art tools to ensure that every doll is a true masterpiece.                                                                                        As a customer-centric company, we pride ourselves on offering an unparalleled range of customization options to help you create your perfect mini-me. Whether you prefer a hands-on approach with our Custom Blythe Doll Making Kit, which includes everything you need to build your doll from scratch, or the convenience of our online customization tools that allow you to design your dream doll with just a few clicks, we have something for every preference and skill level. For those seeking a complete look, our Full Set Custom Blythe Dolls come with a carefully curated wardrobe and accessories, while our bespoke commission service offers the ultimate in personalization, with our artisans working closely with you to create a doll that is an exact replica of your specifications.                                                                                        We understand that investing in a custom Blythe doll is a significant decision, which is why we strive to make the experience as seamless and enjoyable as possible. Our global shipping service ensures that your doll reaches you safely and promptly, no matter where you are in the world. And should you have any questions or concerns along the way, our dedicated customer support team is available 24/7 to provide assistance and guidance.                                                                                        At This Is Blythe, we are not just a company; we are a community of passionate Blythe enthusiasts united by our love for these unique and enchanting dolls. We take great pride in the relationships we have built with our customers over the years, and we are always thrilled to see the creativity and joy that our dolls inspire.                                                                                        While we strive for 100% customer satisfaction, we understand that occasionally, someone may have a less-than-perfect experience. In such rare cases, we encourage our customers to reach out to us directly through our 24/7 chat support or by emailing us at info@thisisblythe.com. Our team is committed to addressing any issues and finding solutions that leave you completely satisfied with your one-of-a-kind Blythe doll.                                                                                        We believe in transparency and open communication, and we are always happy to provide evidence or additional details about our products and services. It's important to note that some critical reviews on our Trustpilot page may be from competitors seeking to undermine our reputation or from individuals who have not directly engaged with our company. We kindly ask that if you have any concerns about these reviews, please contact us so that we can address them and provide clarification.                                                                                                   As a fully registered and insured company with dozens of talented customizers, we stand behind the quality and authenticity of every doll we create. While we cannot control the actions of competitors or the occasional misunderstanding, we remain focused on what matters most: bringing joy and companionship to our customers through the magic of Blythe dolls.                                                                                        Thank you for considering This Is Blythe for your custom doll needs. We are honored to be a part of your journey and cannot wait to help you bring your dream companion to life. With our unrelenting passion, skill, and commitment to your happiness, we are confident that your This Is Blythe experience will be nothing short of extraordinary.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

46 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(46)

13 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

This is Blythe

It is not a reliable shop. I placed the order for a doll on December 13, 2019 and wrote several times to find out where my package was and every three days I was told that the package had been sent, so I followed my package and was constantly told which was stationary in China. I rewrote several times to find out where my doll was that I paid the beauty of 130 euros! The answer after a few days, telling me that he had arrived in Italy and not to worry.
To be sure, I called the Italian customs and I was told that it has never been shipped.
I contacted the seller several times via email, obviously asking for a refund, but unfortunately he never contacted me again, as I put a negative review he decided to respond and insult me.
Unfortunately I will never buy anything again, because I found the logistic behavior not very serious.
UPDATE:
After the review I had a reply and the package finally arrived. Recently an email was sent to me from their site, saying to cancel the review because the order arrived at the destination. The order arrived, but after almost two months and I confirm that the package was not in Italian Customs, but it was in China.

22 gennaio 2020
Non scritta su invito
Logo di TIB

Risposta di TIB

Thank you for your review. We have crafted your dolls on time and shipped them on time. We are not able to control delivery kindly. I can also see that you never mentioned the product which does not complete your review. Your issue is with your local delivery company which did not deliver appropriate information. Thank you for your time.

Valutata 1 stelle su 5

Not a trustworthy store

I did not get my order either. I placed an orded for one doll on December 2018 and was settled for a long delivery time since Christmas was coming. Then on the beginning of February I started to wonder how long would it still take and checked the tracking id. According to it they had tried to deliver it to me and the local post had sent the package back because unsuccessful delivery. I never got any notice or call of the delivery and I live in an appartment building with locked gate so they could not possibly deliver it to me without contacting me. I contacted the local post to learn that my contact information was only partially printed so that explains why I never got any delivery info.

I contacted the seller by email several times and only after I made a reclamation via Paypal they promised to resend the item to me and I - a fool - believed them. I asked to contact me to make sure the address and phone number would be correct this time but they never replied to me since. I still have not gotten my order nor have I gotten my money back. Lost my money and a lot of my time and nerves.

What I learned from all this: ALWAYS check reviews about the store before making a purchase.


UPDATE:
The seller noted my review here and offered to do the refund - after 7 months of silence and 11 months after I first placed my order - and asked what they could do to make me change my review to five stars. I clearly replied that I would not do that after all my experiences with the seller but I would like to have my money back and promised to check my review so here’s an update:

The seller did the refund and it took them about 20 minutes. After that the seller started to insist I change my review to five stars. At this point I contacted Trustpilot to check this case as I do not like the idea that the seller uses my money as a tool for altering the reviews to their benefit. Trustpilot’s standpoint was clear; my review reflects my own buying or service experience and it should not be influenced by anyone.

The seller still keep emailing me, after a month now, about changing my review to five stars in return for them to have refunded me. Still a no for me. I bought an item from the seller and did not receive it - which is not my fault by any means - and it is only fair I finally got my money back. And I surely will not hide information about this exhausting experience with the seller.

27 giugno 2019
Non scritta su invito
Valutata 1 stelle su 5

I bought an outfit for my blythe doll

!I bought an outfit for my blythe doll, the picture showed the outfit, and in the description it says hat and stockings and dress and purse. so, assuming it was for the cost that it was set at which was 9.95 with my coupon of a dollar off, it came down to 8.95.
When i emailed this person, they told me all i was getting was a small purse. i explained to her the picture and the description was for an entire outfit. No reply, so i emailed yet again to ask for a refund and that i would gladly ship it back, no reply. Then i decided since i was being ignored, that i would leave my review on their website, and it went missing, only 5 star ratings are allowed there. any negative reviews never show up. Also their website says if its not as described, and if it is unsatisfactory, full refund and you can keep the item. Wow, it was literally under 10.00 dollars, i dont care about the 10.00 anymore but the fact they ignore people after you give them proof of what you buy and given a picture of their websites error. this was false advertising! Now, yesterday i went back to look at my account their to see my details on the item and i was going to try for another review, well now they have deleted my purchase history! Worst worst company to do business!! what a scam!
added update: after leaving my review here, the company gave me a refund.(after jumping through hoops) However ive been harassed by this company after leaving my review here, emailing me constantly to remove my 1 star rating. They also came to trustpilot to remove my personal review here. that should tell you something about the kind of business they are. this is a really old review of mine since 2018. and yet just 2 months ago i got notified by trustpilot to remove my review! or edit it to their liking.
NO chance! you blew it with many people and have ripped people off! change your company to a better customer service and follow through with your promises! then you might deserve 4 to 5 stars.

8 ottobre 2018
Non scritta su invito

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