The Urban Botanist Recensioni 

386
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

This company sells such beautiful products. The ready made terrarium are beautiful , carefully packaged and delivered and last years. The kits are easy to use and a pleasure to build.

Valutata 5 stelle su 5

The delivery was quick (although a little confusing upon checkout), and the communication was great. My uncle was very happy with his gift. All arrived as expected. Would recommend

Valutata 5 stelle su 5

Present for 13 year old grandson. He made it himself and was delighted with all the plants, scissors and bags of different stones and compost etc he received in an enormous box! Thank you

Valutata 5 stelle su 5

Bought two terrariums and they were both beautifully made and carefully delivered with helpful care instructions. Will buy again as they offer a great variety of products that make excellent gifts.

Dettagli dell'azienda

  1. Fornitore di piante bonsai
  2. Fiorista
  3. Fiorista all'ingrosso

Scritti dall'azienda

A passion for indoor plants and using them to bring any space to life is at the heart of everything we do; from personally picking the most gorgeous plants, glass containers to hand-crafting our stunning terrariums. Our patented technology means we’re the only supplier of fully assembled terrariums.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

386 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(386)

33 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent price

Excellent price, speedy delivery, easy assembly and looks good

6 gennaio 2025
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Risposta di The Urban Botanist

Thank you for your review! We're glad you found DIY terrarium kit great value and easy to assemble. Hope you enjoy your new creation!

Valutata 5 stelle su 5

Great Service & Lovely Terrarium

Lovely Terrarium, pre-planted with healthy plants in pretty colours. It was a birthday gift for my husband, delivered promptly and very well packaged. It's now been some months since delivery, and it's still beautiful and thriving...he loves it!

24 ottobre 2024
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Risposta di The Urban Botanist

Thank you for your wonderful review! We're so happy to hear that the terrarium made a perfect birthday gift and that it's still thriving months later. Wishing you and your husband many more moments of green joy! 🌿🎁😊

Valutata 5 stelle su 5

Absolutely stunning

Absolutely stunning, excellent quality very well packaged and quick delivery. Can’t ask for more than that. Thank you.

29 novembre 2024
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Risposta di The Urban Botanist

Thank you so much for your kind words! We're thrilled that you're happy with the Westminster terrarium. It's our largest and most premium piece, so we're glad it arrived safely and met your expectations. Enjoy your stunning new centerpiece!

Valutata 5 stelle su 5

Beautiful plants

Beautiful plants, really well presented.

4 dicembre 2024
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Risposta di The Urban Botanist

Thank you for your lovely feedback! We're so glad you’re happy with your Monument Ficus terrarium and its presentation. Enjoy your new greenery!

Valutata 5 stelle su 5

Lovely

Quick delivery , very well packed .. I’ve given it some air and light as wasn’t sure if it would keep til Christmas as it’s a gift

3 dicembre 2024
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Risposta di The Urban Botanist

Thank you for your review! We're glad your Greenwich Bonsai terrarium arrived safely and well-packed. We hope it made a wonderful gift and that it's thriving! 🎁🌿😊

Valutata 5 stelle su 5

Very Happy

Very Happy!

1 dicembre 2024
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Risposta di The Urban Botanist

Great to hear! We're so glad you're happy with your Queensway terrarium. Hope it's thriving and bringing you lots of joy!

Valutata 5 stelle su 5

Superb

Superb service throughout and a lovely terrarium

1 dicembre 2024
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Risposta di The Urban Botanist

Thank you for your kind words! We're delighted that you had a great experience and love your Marble Arch Bonsai terrarium. Enjoy your little green oasis!

Valutata 5 stelle su 5

Great condition for delivery

Plants arrived in great condition and with careful packaging.

28 novembre 2024
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Risposta di The Urban Botanist

Thank you for your review! We're glad to hear your Parlour Palm arrived safely and in great condition. Wishing you happy growing! 🌿

Valutata 4 stelle su 5

Lovely product on the whole but big…

Lovely product on the whole but big flaw in the glass

27 novembre 2024
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Risposta di The Urban Botanist

We’re glad you liked the product! Small imperfections in the glass can sometimes occur due to the traditional hand-blown manufacturing process. These natural variations make each terrarium unique, but we understand they might not be for everyone. We appreciate your feedback!

Valutata 5 stelle su 5

Great

Under new management

29 novembre 2023
Non scritta su invito
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Risposta di The Urban Botanist

Dear Wares of Knutsford,

We appreciate your feedback, but we must respectfully point out that your review contains incorrect and misleading information regarding The Urban Botanist.

To clarify, the The Urban Botanist brand was acquired by new ownership on 31 May 2023, following the liquidation of its previous owner, Terrarium UK Ltd. The liquidation process began on 10 February 2023, and from that date, all liabilities and debts became the responsibility of the appointed liquidator, Cowgills.

It is important to note that under the new ownership, we did not assume any liabilities, debts, or obligations from the previous owner. We acquired only the brand and its intellectual property. Therefore, any transactions made by the previous owners during or after the liquidation process were not authorised and would constitute a breach of insolvency law.

Your claim that we purchased goods from your company a year ago is factually incorrect. We have had no dealings with Wares of Knutsford, nor has anyone from your company contacted us in the past year regarding this matter. We strongly recommend that you contact the appointed liquidator, Cowgills, to resolve any claims for unpaid invoices. You can find more information about the liquidation process here:
Find Filing History for Terrarium UK Ltd (Company No. 08646969)

We kindly ask that you revise or remove this review, as it unfairly damages the reputation of The Urban Botanist under its current ownership. Should you have any further questions, please feel free to contact us directly.

Kind regards,
The Urban Botanist Team

Valutata 5 stelle su 5

quick delivery and great customer…

quick delivery and great customer service

15 novembre 2024
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Risposta di The Urban Botanist

Thank you for your kind words! We're glad you had a great experience with our service and speedy delivery. Enjoy your purchase!

Valutata 5 stelle su 5

Beautiful work

Arrived on time and very happy with the product

11 novembre 2024
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Risposta di The Urban Botanist

Thank you for your review! We're so glad to hear you're still happy with your Swiss Cottage terrarium. Hope it's thriving and bringing you joy!🌿😊

Valutata 5 stelle su 5

All good

All good, product perfect and as described; delivery efficient and on time.

11 settembre 2024
Valutata 4 stelle su 5

Fantastic bromeliad

The bromeliad I purchased looks amazing in my terrarium and is very healthy. I was concerned at first as it appeared very dry when it arrived but it recovered almost immediately with a little tlc. Therefore I would recommend this supplier.

29 agosto 2024

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