Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
4,0
4 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Chris provided me with a great stove recommendation along with details of how it would look in a false chimney breast that his installers could create. Mike, Dan and Simon worked hard to build and install everything. They were polite and so helpful explaining fully every step. They were very clean and tidy and left my home how they found it. I cannot recommend them highly enough.
I cannot praise this company and its staff highly enough. From the first telephone enquiry to the installation of my superb flame effect gas fire, I was in the very best of hands.
Another, once excellent Nottingham based company had now sadly deteriorated to the point where a third placed gas fire order had been largely neglected for six months.
Out of sheer desperation, I telephoned The Fireplace Studio showroom, where I had a long conversation with Andrew who out of sheer decency, was able to locate the true and precise reasons for the delay of this order and instantly gave me peace of mind.
Needless to say, once furnished with the proper information, unhesitatingly, I then cancelled the previous long awaited, neglected order and placed another with The Fireplace Studio.
Their service is efficient but unhurried with everyone taking care to ensure the satisfaction of choice, safety, individually tailored needs and advice.
The showroom itself is a beautiful, calming, non-pressurised environment with highly informed staff to advise. Appointments are always on time, telephone calls and emails rapidly responded and their aftersales care, is second to none.
At each level, every member of staff provided a dedication and expertise of which they can be proud.
(The service was actually provided in July, 2022. The online date option limitations would not permit this earlier date).
The stone and fireplace studio Ilkley just like to say a massive thank you to Mike who came gave a quote and recommendation to Andy and Tom who fit my wood burner. Highly recommend this company from start to finish so professional and friendly explained everything and answered all my questions. One very happy customer. Mr&Mrs Whitley
The Stove and Fireplace studio in Ilkley are simply amazing. I am not sure what more I can say. From coming out to survey our home in Sheffield and quote for the install of a multi-fuel stove to installing a great looking 5kW stove; everything was done with the upmost professionalism. The workmanship is just brilliant, the guys (Andy and Tom) who came to do the install worked like troopers, in fact, they worked so hard, they had completely done in 5 hours. Before leaving they gave a quick demonstration of how the stove worked and which vent settings should be used for wood vs smokeless solid fuel. They even brought a selection of lintels for us to chose from. Great value for money, great workmanship, incredibly professional and they even called a week later to check everything was ok. The invoice was clear and there were no hidden extras. I could not recommend them highly enough
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
