die seite war mal echt gut aber mitlerweile ist sie extrem langsam, jeder download dauert 10 sec.(real minimum 15) (mehrfachdownload ist gesperrt so lange einer aktiv ist) extrem viele cookies werbung... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website surv... Leggi di più
L'azienda ha risposto
My go to for CC! Subscription price is fair and totally worth it. The site is easy to navigate. The download manager makes it so so easy, and u can find pretty much anything and everything. I... Leggi di più
Great site, but that is not why I'm writing this. I'm writing this due to the bogus reviews being listed here, especially the one claiming that the custom content caused someone's computer to have... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The Sims Resource (TSR) is the largest and longest-running platform for custom content (CC) for The Sims franchise. Since 1999, we have provided a vast library of high-quality CC, including clothing, furniture, hairstyles, and more, created by talented artists. Our site is free to use, supported by ads, with an optional VIP membership for an ad-free experience, faster downloads, and exclusive perks. We take quality control seriously, ensuring that all content meets high standards before being published. At TSR, we prioritise user safety, fair creator compensation, and a seamless browsing experience. Our dedicated support team is always ready to assist with any concerns. Join millions of Simmers worldwide and explore thousands of unique creations to enhance your game! 💙
Informazioni di contatto
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Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Always a great experience with TSR
Always a great experience with TSR. Top site for CC. The support team really helped me out almost immediately after requesting.
Thank you!!
Amazing support
Amazing support, friendly and understanding! <33
Had problems with getting into my…
Had problems with getting into my account, they helped me so fast and extremely sweet throughout the whole process.
Amazing service!
They helped me refund my 1 year subscription within a week and I got my money back! Very good service and amazing website to download custom content for the sims!
Reembolso, muito bom!
Eles solucionaram meu problema muito rápido, em questão de minutos. Foi estorno, muito obrigada TSR! Vocês são incríveis e tem um suporte magnífico.
Forgotten subscription
I emailed them about a forgotten subscription and a charge to my account. They responded very quickly and ensured me the sub was cancelled and the refund was on its way! Very pleasant experience.
No response following a concerned email
I emailed their subscription team October 30th to express concerns that they have been charging me every month since cancelling my subscription with them months ago. Despite an auto-response confirming receipt and a 2 working day turnaround time, I’ve had no response. Sent a further email to their generic email one week ago to this date, no response. A disappointing experience and I will never use their site again.

Risposta di The Sims Resource
Response was quick and the suggestion…
Response was quick and the suggestion worked!
kind & helpful customer service
there was a technical issue that prevented me from changing the email associated with my account. i wrote to support, and renata and virgil were very kind and helpful, even offering alternatives if i wasn't willing to wait for a fix. i was, so now my account email is changed and i can happily continue to download sims mods!
Had a great experience with needing…
Had a great experience with needing help to verify an old account. I got a response under 24 hours and I messaged them at like 5am with a response when I woke up. Super friendly and helpful would recommend, thank you Renata!
5 Stars for Virgil
I have used this site for years and decided to switch over to VIP one year during a VIP sale and I will never go back.
After not playing sims for a bit I went to TSR to download some new CC and realized that the VIP was not registering. I reached out to CS and explained the situation and uploaded my photos as proof. Virgil replied back with not only finding the issue and fixing it, but extending my VIP due to the issue AND refunding a few dollars since I was over paying for a VIP. They went above and beyond and I appreciate that a lot.
I've played Sims since Sims 1 and found…
I've played Sims since Sims 1 and found this site when I started Sims 3 and yes the ads are a bit much but I have used the VIP for the past few years and absolutely love it! I think it's reasonably priced and I find it worth it to removed the ads and get multiple downloads and the basket and the cc manager. My oldest 2 kids use it too and it just helps manage everyone's stuff so I don't have to manage 3 different computers cc stuff.
Customer service was so amazing and helpful!...
Customer service was so amazing and helpful!! I emailed and they got back to me very quickly with solutions. My account is all good again and I'm so happy to have my fav site back!
I had a subscription that didnt show…
I had a subscription that didnt show up, i paid for it and i emailed to get a refund and end my subscription. Everyone was very friendly and i got the money back so very good customer support. The subscription is very useful but i just didnt play anymore. Much love ❤️
Súper recomendable
Su página es genial, la variedad de contenido es muy amplia.
Me equivoqué y pagué una subscripción sin querer y al rato me devolvieron el dinero sin problema.
Súper recomendable
There customer service is really great
There customer service is really great. I had a problem with my subscription and got a timely response to my ticket and a resolution the same day.
Great selection and support!
They have a tremendous selection of content for The Sims 4. Even better, their support is very responsive. I get a response in minutes! Even on weekends! I highly recommend TSR!
....
I wrote an email, there was a problem with my subscription, after few hours my problem was solved, great and fast communication, thank you!
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