I physically went to store to make purchase. Clean, modern, climate controlled, genuinely nice store to be in. I left with 2 free cokes from the fridge—if you know, you know. It was more like buying a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Really happy shopping and using TPC. Buying a bike, I felt at ease knowing they go a rigorous testing protocol before shipping their bikes. Also felt at ease knowing there was a 30 day back guarantee.... Leggi di più
I visited the store in CO while in Denver while on a work trip, & I received outstanding support from one of the TPC in-store experts, Ari. Ultimately, he helped me make a wise choice for a road bike... Leggi di più
I unsubscribed from Pros Closet well over two years ago. A few weeks ago I started getting bombarded by unsolicited emails from the company. They make it impossible to unsubscribe if you don't "sign... Leggi di più
Dettagli dell'azienda
- Negozio di biciclette
- Officina di riparazione biciclette
- Negozio di accessori per biciclette
- Negozio di biciclette usate
Scritti dall'azienda
The world’s largest and most trusted source for hiqh-quality certified pre-owned used and new road, mountain, triathlon, gravel, and cx bikes as well as cycling components, apparel, and accessories. 30-day no questions asked returns.
Informazioni di contatto
1900 Taylor Ave, 80027, Louisville, Stati Uniti
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fast and great quality stuff.
canceled selling my bike due to a new…
canceled selling my bike due to a new policy of deferred payment for 60 days.

Risposta di TPC - The Pro's Closet
Read the blog
I like to read the blog. The "gee whiz" aspect is well controlled, but still present, in all the postings. 4 Stars
Appreciate customer service taking care…
Appreciate customer service taking care of selling to purchase and shipping issues
Brought a set of wheels from them and…
Brought a set of wheels from them and they arrived in a excellent package with no damages to report. Prize was decent but I thought it could have been a bit less. I was also putting my CerveloS3 2021 model for sale and wanted to know how much they would offer me for my bike with full Sram Red 12 Speed setup , I honestly would have to say their offer was not pleasing to me so I kept it . I still would always go to them if I am looking for some for a fair prize , whether it be componets or a bike frame , some prizes are fair base on the product you are looking at.
Got my dream bike for half of retail price.
Bought a 2022 Trek Top Fuel 9.9 XTR - pretty much my dream bike. Got a $10k bike new at half price in excellent condition - this was a great deal! Bike came in a very nice box - great job on wrapping and shipping it. Customer service was right there to answer any questions I had on it up front. Overall, very happy with this purchase, this turned out to be an amazing bike!
Highly recommend
Highly recommend! Bought 2 bikes a gravel and mtn. bike. Both were great! The Specialized man. bike was too big so I returned it. Such an easy process.
Don’t rely on the buyback program
Got a decent deal on getting the bike but disappointed with the buyback offer. Was hoping to get a good offer so we could put the money towards another bike from you. You could have made more money on the trade in but it wasn’t to be. Won’t be using your store again!

Risposta di TPC - The Pro's Closet
Always quick to deliver the goods.
Always quick to deliver the goods. Fair to great prices, and super easy website to navigate through.
Great selection of gear
Great selection of gear, and really knowledgable staff. These folks know bikes! I have a ton of bike shop options in the Boulder area, but love stopping in to the Pro's Closet when I can.
Seamless experience
Seamless experience. Great bike. Fast shipping. Certified no cracks in the carbon frame. What else do you need?
Great advice
Great advice. These guys ride for real and there is absolutely no push to buy.
The TPC team is tops
The TPC team is tops. My advisor Meghan knew the details of the listing I was looking at. Helped me compare geometry to my current set up. I was very impressed with the entire transaction and team.
Knowledgeable sales personal.
Great selection and prices
Great selection and prices. Bought my most recent bike from them and couldn’t be happier.
They answered my questions and got me…
They answered my questions and got me the correct gear
They Know Their Stuff!!!
Great selection of products, great communication, and the used bikes are top notch. Will definitely buy another used bike from them!
Items description issue
Good prices, responsive support.
However the info on the POC helmets was wrong: the size charts on the Ventral MIPS and the weight of size M was not correct. When asked the support rep about the helmet weight, as it was controversial, he could not confirm it for me, though it is clearly marked on the box. As a result I got the helmet that is too heavy and too big.
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