The Mortgage Brain Recensioni 

2477
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

The mortgage brain was recommended by a friend. Louise had my case and she was just amazing throughout the process! She checked in on me and had time for me, listened. And when I had an offer accepted... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Louise Onn was so helpful, knowledge and professional throughout and dealt with my complex case and made me feel at ease. Resulted in an offer 12 days after submission at a rate lower than I expected!... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rhodri Gibbons was fantastic in helping my partner and me find the right mortgage. He explained everything clearly and was always on hand to answer any questions. I couldn't recommend him more highly.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I cannot thank Kirstie enough for her support throughout my home-buying journey (two of them!) From the very beginning, she was knowledgeable, professional, and incredibly helpful, making what fel... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui

Scritti dall'azienda

At The Mortgage Brain we aim to make selecting and arranging your mortgage as straightforward and stress-free as possible. Whether you are a first time buyer, moving home, looking to refinance your current property or looking to get some help from the government, The Mortgage Brain have over 30 years' experience in helping people secure mortgages. Using our continually updated Mortgage Search System with its comprehensive database of lenders, we can rapidly locate the deal that best suits your individual circumstances and aspirations.


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5,0

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TrustScore 5 su 5

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5,0

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(2477)

126 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

5 star service from Anthony at the mortgage brain

We dealt with Anthony at the mortgage brain, he was fantastic help throughout the process, very thorough, knowledgable and reassuring and kept us up to date with any progress through the process.

Would certainly recommend and thank you Anthony!

18 marzo 2026
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Risposta di The Mortgage Brain

Hi Tom, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain

Valutata 5 stelle su 5

Louise Onn at the Mortgage Brain

Louise has been a fantastic support in very difficult circumstances.

She has been sensitive, knowledgeable, considerate and proactive.

Louise has been a great advisor for me whilst I navigate through a new chapter.

I would absolutely recommend Louise to anyone looking for mortgage support.

She’s been amazing and has taken a weight off my shoulders during this process.

13 marzo 2026
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Risposta di The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain

Valutata 5 stelle su 5

Thank you to Louise at the mortgage…

Thank you to Louise at the mortgage brain, she has been brilliant and helped me as a first time buyer explained everything in detail and easy to understand. Thank you!!

12 marzo 2026
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Risposta di The Mortgage Brain

Hi Henry, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Can’t reccomend TMB services enough

Can’t reccomend TMB services enough, we dealt with Liz who handled our mortgage application quickly and professionally, always came back to us quickly with any questions that we had.

After our mortgage application had gone in we spoke to Alex at TMB for life insurance, who again gave us lots of different options on what to get and how to get it, listened to our priorities and just made it an easy experience.

Thanks to everyone at the Mortgage brain for making a scary experience as first time buyers much easier!

See you the next time we move

25 febbraio 2026
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Risposta di The Mortgage Brain

Hi Harvey, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Liz and Alex. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Crystal Collins

Dealing with your reprasentative Crystal Collins has been an absolute delight and she has made the process so much easier and stress free with her easy and quick communication and how promt she is to get any documents sorted in such a timely manner.

5 febbraio 2026
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Risposta di The Mortgage Brain

Hi Oliver, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Crystal. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

I had a great experience with Mortgage…

I had a great experience with Mortgage Brain, especially Louise Onn. From submitting my application to receiving the mortgage offer took about a week, which was far quicker than I expected. Throughout the process Louise kept me informed at every step, responded quickly, and made sure I understood what was happening and what documents were needed. Professional, efficient and genuinely supportive service. Highly recommended.

17 febbraio 2026
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Risposta di The Mortgage Brain

Hi Guven, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain

Valutata 5 stelle su 5

Amazing customer service

We are first time buyers and Louise couldn’t have been more helpful. She answered any questions we had and replied to us no matter what day or time. She would check in on us regularly to see how the process was going. We would definitely come back to Louise when we remortgage or buy another house

6 febbraio 2026
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Risposta di The Mortgage Brain

Hi Abbie, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Very Impressed with services

Louise and the team were supportive, professional, and really fast in sorting my mortgage.
They were fantastic with communication, and patient in helping me throughout.

I would HIGHLY recommend using this company. ⭐️⭐️⭐️⭐️⭐️

4 febbraio 2026
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Risposta di The Mortgage Brain

Hi Molly, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise and the team. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

The Mortgage Brain

I have been a client of The Mortgage Brain for several years now and can't recommend them highly enough. Both Ian Nicholls and Louise Onn have provided outstanding customer service from start to finish, helping to secure the mortgage deal that was right for me. Both take the time to understand individual circumstances, nothing is too much trouble. Thank you Louise & Ian, your help and advice is greatly appreciated!

2 febbraio 2026
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Risposta di The Mortgage Brain

Hi Lisa, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Ian and Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Louise Onn was Excellent

Louise Onn has been an absolute pleasure to work with throughout the whole mortgage process. She is knowledgeable, patient, and always took the time to explain everything clearly. Communication was excellent from start to finish, and she made what can be a stressful process feel smooth and straightforward. A genuinely great person to work with I couldn’t recommend Louise highly enough

30 gennaio 2026
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Risposta di The Mortgage Brain

Hi Raks, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Keith Trigg has been great and…

Keith Trigg has been great and efficient at dealing my home insurance renewal today and finding the cost effective provider for me. Thank you

5 gennaio 2026
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Risposta di The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Keith. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Professional, seamless and easy

Marcus helped me with getting my mortgage onto another fixed rate deal. Marcus was friendly, patient and pragmatic, talking me through my worries about the change in rate since I last fixed and discussing options for the coming years. The process was smooth and I feel confident that I got the best deal on the market at the time and probably still today to be honest! Thanks so much for all your help!

2 gennaio 2026
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Risposta di The Mortgage Brain

Hi Miss Marks, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Marcus. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

The Mortgage Brain, who made the impossible feel possible when I needed a mortgage under challenging circumstances.

I'm writing to share my experience with The Mortgage Brain, who made the impossible feel possible when I needed a mortgage under challenging circumstances.
Ross was outstanding from day one. He streamlined everything by handling the information gathering and agreement process efficiently online. What really stood out was how determined he was to find the perfect lender for my specific needs.
My situation wasn't easy – I'm on a Skilled Worker visa, needed to borrow around 5.5 times my salary, and only had a 10% deposit (when visa holders typically need 15%). Despite these obstacles, Ross systematically reviewed every available option and worked relentlessly until he secured a Decision in Principle.
His hard work paid off when he found a lender willing to approve my mortgage. After that, Tom, Ian, and the rest of the team took over seamlessly, providing excellent support through phone consultations to arrange my life and home insurance.
Every member of The Mortgage Brain team showed true professionalism, deep knowledge, and genuine care in helping me become a homeowner despite the complications. I'm incredibly grateful for everything they did to support me through this journey.
Highly recommended for anyone facing a difficult mortgage situation.

1 dicembre 2025
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Risposta di The Mortgage Brain

Hi Ismayil, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Ross and the team. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Mortgage brain goes above and beyond

Recently worked with Anthony to secure a mortgage on a new property. Anthony worked tirelessly to get us the best deal as my credit report was not the best and managed to get us a great deal with a high street lender. Anthony was easy to contact and shared information with us throughout the whole process. I would highly recommend the mortgage brain if you are looking for a mortgage.

19 dicembre 2025
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Risposta di The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Anthony. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

I can not recommend Louise at the…

I can not recommend Louise at the mortgage brain enough! She is so friendly yet so professional and great at what she does! We didn’t have the best time with our solicitors and she did everything she could to help which was above and beyond! We can not thank her enough.

1 gennaio 2026
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Risposta di The Mortgage Brain

Hi Corin, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Thanks Louise Onn!

Louise has been brilliant from start to finish. At the beginning of our journey the lender was being rather awkward, and she handled it calmly and confidently. When our sale fell through and it took a few months to find another buyer, she was able to renegotiate the mortgage at a significantly lower rate once interest rates dropped, which made a huge difference for us. Throughout the whole process she’s been incredibly helpful, friendly, and responsive, and her communication has been clear and reassuring. We felt genuinely supported the entire time and wouldn’t hesitate to recommend her.

23 dicembre 2025
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Risposta di The Mortgage Brain

Hi Ple, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

2nd time using The Mortgage Brain - just brilliant

We have just completed on our new house, with the mortgage arranged wonderfully by Lara Goldsmith. Lara was superb and from talking early about re-mortgaging/moving house, paying off Help to Buy and options for a new house budget, provided incredible service throughout the process.
This is the 2nd mortgage I have used The Mortgage Brain for and recommend them to anyone - they take the stress out of the process for you. Thank you Lara!

18 dicembre 2025
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Risposta di The Mortgage Brain

Hi Ben, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Lara. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Just recently completed on the purchase…

Just recently completed on the purchase of our new property with the help of Louise. From the first conversation we had over the phone she worked out exactly what was the best way forward in the house move and made everything seem more possible. She was easily contactable and explains things very well when trying to navigate our way round the housing market. She took time in working out what was the best amount of money to put down as a deposit so to make the better interest rates available to us. Buying and selling a house is stressful but with Louise on your side you can actually get over the line and complete the move.

19 dicembre 2025
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Risposta di The Mortgage Brain

Hi Adam, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Fantastic Service

Kirstie has been fantastic and patient with us as first time buyers. She is incredibly knowledgeable and always responds quickly! Highly reccommended!

16 dicembre 2025
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Risposta di The Mortgage Brain

Hi, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Kirstie. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

Valutata 5 stelle su 5

Making the complicated look easy

I cannot recommend The Mortgage Brain highly enough! We are working with Louise. From the very first message, her response time was lightning fast, which immediately gave me confidence that I was in good hands. What truly sets her apart, though, is her endless patience and ability to guide even the most clueless clients (like us!) through the complicated mortgage process without ever making you feel overwhelmed.
She has a remarkable talent for tackling tricky situations; like when an EU citizen doesn’t have a current passport, and still finding a way forward. No matter how many mistakes or questions you throw her way, she remains calm, supportive, and solutions‑focused.
Her professionalism, kindness, and dedication make the entire experience stress‑free. If you’re looking for someone who can handle absolutely anything with grace and efficiency, she’s the one. I’m recommending her to everyone I know.

10 novembre 2025
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Risposta di The Mortgage Brain

Hi Stefanie, Thank you for leaving us a review, we are thrilled you had a great customer experience with us. We will pass your thanks onto Louise. We very much appreciate your feedback, Kindest regards, The Mortgage Brain.

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