Easy to order from the website. Ordered it yesterday and received the band today. Band is in excellent condition and very comfortable to wear. Would highly recommend this company. Fantastic service.
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I have never ordered anything to come as quickly as this is item come I am very impressed I ordered on 2 Nd Oct and received.on 3rd Oct Great price and excellent customer service Second bracelet... Leggi di più
The ID dog collar label arrived promptly (thankyou for using Royal Mail). It was very easy to slide onto the collar and fits snugly and securely. After loosing so many dog tags because I am an idiot... Leggi di più
I needed a range of medical alert silicone bands quickly. The ID Band Company were fantastic - great and super prompt communication, helping me determine what I needed; the items I wanted were dispatc... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We think wearable ID is important. We realise that there are different circumstances under which you would want to buy some sort of ID product. Be it that you are looking for a way of helping to keep your children safe or you are worried about an accident when you are involved in sport or you are worried about a child with a medical condition or want to help protect your ageing family members or relatives, we have a range of great ID products to help. We created our company after looking for medical ID products ourselves. We found that most of the products available were either of inferior quality or were not easily updateable or we would have to go through the hassle and delays of ordering from the States or that we were going to be "ripped off" with the post and packing charges. We wanted to create a better way...! We offer high quality ID products to meet a range of different requirements. We provide a fast, efficient and friendly service and we make sure all our products are available at a realistic cost. We also make sure that we do not vastly inflate our post and packing charges. By offering our Medical ID Jewellery, Child ID Wristbands, Sports Wristbands, Medical Wristbands, and Helmet ID Tags, we think we will have you covered. If there are any products you think we should also be selling please let us know.
Informazioni di contatto
Unit 9 Oak Drive Lionheart Enterprise Park,, NE66 2EU, Alnwick, Regno Unito
- 0800 999 3669
- custserv@theidbandco.com
- www.theidbandco.com
4,7
Eccellente
531 recensioni
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Good products and customer service
I ordered an engraved necklace to replace one that I lost that I bought from them about 10 years ago and a medical alert wristband. Really good quality engraving on the necklace and the wristband is good quality as well. I also added an endless chain to the necklace and the customer service team contacted me to check if I wanted them to attach it for me, which they did and then shipped the same day. Speedy delivery as well with Royal Mail, overall really pleased
1 aprile 2025
Non scritta su invito
Risposta di The ID Band Company
Thank you so much for leaving us such a lovely 5 star review, we really appreciate it and it's great to hear you received your order quickly.
Fantastically swift service
Fantastically swift service. Love the personalised band ... and it was done accurately. Well done!
25 aprile 2025
Risposta di The ID Band Company
Thank you so much for your lovely review, we really appreciate it!
Brilliant!!
Dispatched very quickly and product is awesome. Arrived next calendar day which was sooner than expected.
25 aprile 2025
Risposta di The ID Band Company
Thank you so much for your 5 star rating!
Great service
Great service. Exactly as described after phoning company.
Very helpful & speedy delivery.
24 aprile 2025
Risposta di The ID Band Company
Thank you for your 5 star rating, it means a lot!
Risposta di The ID Band Company
Thank you for your 5 star rating, we really appreciate it!
The band was defective it broke trying…
The band was defective it broke trying to put it on I was surprised that you didn’t replace it
24 aprile 2025
Risposta di The ID Band Company
We are sorry to see that you have gave us a one star rating. As we have explained over email to you, you ordered the wrong size band which broke due to being over stretched. We are therefor unable to replace it free of charge for a larger size band but we have offered you a discount on a new order, this offer is still available please message our customer service team if you would like to redeem this discount code.
Fab products
Fab products. Taken away worry for my mum as she plans her holiday. The wrist band and Medical card info are just what she wanted
24 aprile 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Easy option
The band was reasonably priced and delivered promptly. I did not always have alert card with me so if anything should happen the band will always be on
24 aprile 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Risposta di The ID Band Company
Thank you so much for your 5 star rating!
TThe ID Band Company. I have used this company on a number of…
I have used this company on a number of occasions and always found them to be reliable and prompt. Five stars.
24 aprile 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
ID band is a hit
The order process was easy to do, the medical ID band was received within 10 days. It is very comfortable and easy to read.
25 marzo 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review!
Great service great product
26 marzo 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Helpful, efficient and value for money
Extremely helpful when I ordered my 3rd silicone band on phone. Very quick delivery.
25 marzo 2025
Risposta di The ID Band Company
Thank you for your 5 star review, we really appreciate it!
Medical card
Great item and company very quick delivery after placing order with good communication
25 marzo 2025
Risposta di The ID Band Company
Thank you for your 5 star review, we really appreciate it!
Risposta di The ID Band Company
Thank you for your 5 star review, we really appreciate it!
I ordered a stylish and affordable…
I ordered a stylish and affordable medical ID bracelet from The ID Band Company. The process was simple, with plenty of choices available. Delivery was quick, and the band feels sturdy and well-made, exactly as described online. It gives me peace of mind and practicality while looking great. Highly recommend!
25 marzo 2025
Non scritta su invito
Risposta di The ID Band Company
Thank you so much for your 4star review. We are happy to hear you are pleased with your order and that the process was simple!:)
Excellent Prices, Bracelets & Service
I have several bracelets with my medical information from the ID Band Company. Both are really pretty. I didn't want something clinical and these fit the bill. 2 days from ordering to getting the last one delivered. I am so impressed by the service from them.
19 marzo 2025
Non scritta su invito
Risposta di The ID Band Company
Thank you so much for your 5 star review. We are happy to hear you are pleased with the service you received.
Buy cheap, pay twice.
The item arrived quickly but was a bit cheap and nasty.
Chain was too short to get over my head and when I mentioned this, their customer services suggested disconnecting it and placing the ball chain around my neck. No idea that most people would find this difficult, especially the elderly- it's a ball chain that is tiny and fiddly with no catch!
Anti noise rubber cover isn't glued into place and is loose and moves around.
The 'laser engraving' looks like it's simply printed on.
A rather cheap and nasty piece of junk.
Not fit for purpose.
Buy cheap, pay twice!
17 marzo 2025
Non scritta su invito
Risposta di The ID Band Company
We’re sorry to see that you have left a 1-star review, but we are pleased to hear that your order arrived promptly.
We strive to keep our prices as competitive as possible, while offering free UK shipping and engraving, as we want our products to be accessible to all. We provide a variety of images for each product, including close-up and lifestyle shots, so that customers can see exactly what the product will look like. Additionally, the item description lists the materials used and the product's weight. We understand that shopping online can sometimes make it difficult to get a true sense of a product, but with our detailed images and descriptions, we have found that customers generally have a clearer understanding of what to expect when the product arrives.
The chains provided with the dog tag you purchased are 24 inches in length, which is mentioned twice in the item description. We apologise if this was overlooked. The chains feature a standard ball chain fastening, allowing the wearer to easily open the chain and place it around their neck, rather than needing to put it over their head. We have not received any previous feedback regarding difficulty with opening the fastening, but we will certainly take your comments on board.
In your original email, you mentioned that “the chain is too small to fit over my head.” Our customer service team responded, “We’re sorry to hear that the chain is too small to go over your head. If you undo the fastening and place it around your neck rather than over your head, does it fit?” We were simply trying to understand whether the 24-inch chain was too tight for your neck, making it uncomfortable to wear.
Regarding the engraving, we use lasers to engrave all of our products. Unlike traditional engraving methods, which physically cut into the surface, laser engraving uses concentrated light energy to heat the material. This process, known as annealing, involves heating the steel to just below its melting point, which causes a chemical reaction on the surface and results in a colour change. The heat creates a permanent mark by forming an oxide layer on the steel’s surface. The engraving depth is very fine, typically around 2 to 3 microns (0.002-0.003mm), ensuring a subtle yet clear design while preserving the integrity of the material. Please note that the engraving is not “printed” on.
We hope this information addresses the points you've raised. Please don't hesitate to reach out if you need further clarification.
Needed a new paper for my medic alert…
Needed a new paper for my medic alert bracelet as things had changed. I ordered it and was here within a couple of days in sensible packaging that kept it pristine.
22 febbraio 2025
Risposta di The ID Band Company
Thank you so much for your 5 star review, we really appreciate it!
Risposta di The ID Band Company
Thank you for your 5 star review, we really appreciate it!
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