Always had great service from HIP and never an issue with returns. Such a shame they appear to be closing down.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I ordered an item for pick up on Jan 1, which was dispatched for store pick up over 3 weeks ago, the item is still not ready to collect. I have attempted contact with customer service via all fo... Leggi di più
I've never been in store only bought gift vouchers, but our son shops within your stores and really rates the shopping experience
Excellent store in the Northern Quarter of Manchester. Some fabulous staff too - special mentions to Jess, George, Max and Bibo.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di abbigliamento streetwear
- Negozio di abbigliamento
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di abbigliamento donna
Informazioni su HIP - Manchester
Scritti dall'azienda
Shop Mens
Shop Footwear
Shop Clothing
Shop Latest
Download The App
About Us
We were founded in Leeds in 1987 and have been at the heart of the UK's contemporary fashion scene ever since. HIP is built on curation - we introduce our audience to style profiles, craftsmanship, and the unique storytelling that underpins our roster of brands from around the world. Alongside our online presence, covering heritage, streetwear, contemporary and technical brands, we have two stores: one in Leeds city centre and the other in Manchester's Northern Quarter.
Contact UsInformazioni di contatto
63 Thomas Street, M4 1LQ, Manchester, Regno Unito
- 0161 831 7870
4,3
Eccellente
34 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Always a pleasure shopping at Hip…
Always a pleasure shopping at Hip fantastic clothing at reasonable prices speedy deilvery no hassle
7 febbraio 2026
Risposta di HIP - Manchester
Hi Ian,
I would like to express my gratitude for the positive feedback you provided with your 5 star review.
We hope that you continue to shop with us.
Regards,
Farhan,
HIP Store Online Reviews Team.
Good price and fast delivery to Barcelona
26 gennaio 2026
Risposta di HIP - Manchester
Good Morning!
Thank you for taking the time to leave such a fantastic review, we are so pleased you are happy with the price and delivery service we offer!
We hope you continue to shop with us in the future.
Kind regards,
Georgia,
The HipStore Custmer Care.
No reply when contacting the site…
No reply when contacting the site regarding a returned item.
17 gennaio 2026
Risposta di HIP - Manchester
Dear Nathan,
My name is Georgia from The Hip Store Customer Care.
I hope this message finds you well. I apologise for any confusion regarding our recent outreach. We have sent you a direct email which requires your attention, and I wanted to ensure you're aware of this correspondence.
Please do check your email inbox, including your spam or junk folders, as sometimes emails can be filtered there depending on your provider settings. If you're unable to locate our email or need any assistance with the matter we've contacted you about, please don't hesitate to reach out to us directly.
If you have any further questions or immediate concerns then please do let me know.
Kind regards,
Georgia,
The Hip Store Customer Care.
Customer Service and Delivery times diabolical
I ordered an item for pick up on Jan 1, which was dispatched for store pick up over 3 weeks ago, the item is still not ready to collect.
I have attempted contact with customer service via all forms available on website, as prompted to do so, multiple times, still no response.
Only given two stars as an order I've previously place was refunded accurately, and was delivered to my address within 7 days.
5 gennaio 2026
Non scritta su invito
No problems with the online order
No problems with the online order. However when returning in-store (Manchester), the store assistant was stand-offish and unhelpful
8 gennaio 2026
Risposta di HIP - Manchester
Dear Dan,
My name is Georgia from The Hip Store Customer Care.
I hope this message finds you well. I wanted to reach out as we are absolutely delighted to hear that you are happy with your recent purchase from us. Your satisfaction is incredibly important to us, and it's wonderful to know that we've met your expectations.
I do apologise for your in store experience, we have logged this internally.
Kind regards,
Georgia,
The Hip Store Customer Care.
Store was beautiful with nice staffs
15 gennaio 2026
Risposta di HIP - Manchester
Dear Olanrewaju,
I hope this message finds you well. I wanted to reach out as we are absolutely delighted to hear that you are happy with your recent purchase from us. Your satisfaction is incredibly important to us, and it's wonderful to know that we've met your expectations.
Kind regards,
Georgia,
The Hip Store Customer Care.
Great product and very fast delivery so…
Great product and very fast delivery so pass onto friends and family
3 gennaio 2026
Risposta di HIP - Manchester
Dear Paul,
I hope this message finds you well. I'm delighted to hear that you're pleased with your recent order!
Your satisfaction means a great deal to us, and it's feedback like yours that motivates our team to continue delivering the quality service and products that our customers deserve.
We very much hope to welcome you back for future purchases and look forward to serving you again soon.
Kind regards,
Georgia,
The Hip Store Customer Care.
Great service
The website was easy to navigate. Great communication. Item arrived on time when scheduled.
25 dicembre 2025
Risposta di HIP - Manchester
Hi Maisymoo,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Faiza,
Hip Store Online Review Team.
Excellent store in the Northern Quarter…
Excellent store in the Northern Quarter of Manchester. Some fabulous staff too - special mentions to Jess, George, Max and Bibo.
27 dicembre 2025
Non scritta su invito
Risposta di HIP - Manchester
Hi Stuart,
Thanks for the 5* review!
I am delighted to hear that you are happy with our service and staff.
We hope that you continue to shop with us.
Regards,
Farhan,
HIP Store Online Reviews Team.
Ordered the trainers and they came,just…
Ordered the trainers and they came,just the way I like it
13 dicembre 2025
Risposta di HIP - Manchester
Hi David,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Kind regards,
Maria,
The Hip Store Online Reviews Team.
Great service.
11 dicembre 2025
Risposta di HIP - Manchester
Hi Amanda,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Faiza,
Hip Store Online Review Team.
I've never been in store only bought…
I've never been in store only bought gift vouchers, but our son shops within your stores and really rates the shopping experience
13 dicembre 2025
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.