Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This company was highlighted by another supplier who couldn’t provide the part within a reasonable timeframe. I ordered the part online, paid for next day shipping as I had lined up the repair to fi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything went great parcel arrived next day as promised. Only issue was not getting any order confirmation emails. I knew the item was paid with PayPal but I’d expected an email to confirm order was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted them after the plastic clip holding the bottom panel on my boiler broke off. Design fault as not old or touched much except yearly maintenance. Anyway when I searched for Worcester Bosch b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just wanted to share my experience with Heat Xchange—they absolutely deserve five stars! Their communication is fantastic, and their prices on boiler spares are really competitive. What stood out th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ditta specializzata in riscaldamento

Scritti dall'azienda

The Heatxchange has over 40 years of hands-on experience supplying Heating Spares and controls to the trade and public. We supply genuine boiler parts and all are brand new with 12 months warranty. As well as boiler spares we also supply fire spares. We provide a fast and efficient delivery service with a range of carriage options including free delivery for orders over £100. We are available on the phone or email to answer any quires you may have. Our prices are very competitive and we will always do our best to price match a like for like quote.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(197)

29 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Good communication and knowledge

Good communication and knowledge. Good range of stock and most other parts next day. Pleasure to deal with and competitively priced

30 marzo 2023
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your order and feedback

Valutata 1 stelle su 5

I ordered a part paid for carriage for…

I ordered a part paid for carriage for next day only to get an email the next day stating the item was out of stock. You should not be able to order and pay for an item if there is no stock!

26 marzo 2023
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Risposta di Theheatxchange

This is true, we stock over 50000 items and sometimes our stock is incorrect, we was showing stock but as the order was picked it was discovered it was not in stock, we did inform you and refunded you as quick as we could. sorry for any inconvenience caused

Valutata 5 stelle su 5

Brillant Customer Service & Fast Delivery

Rang up for a part that was needed asap.
Didn't really know much about boilers but the service was outstanding. Really helped someone with next to no knowledge. Paid for next day was here well before 12 noon. Will definitely be using you again and telling people about you.
Thankyou so much

21 marzo 2023
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your order and feedback

Valutata 5 stelle su 5

Absolutely Spot On

Absolutely Spot on company. I rang for a few parts needed for our boiler. They had every single part and cheaper than places around me. Rang at 10am Monday - delivered the next day.
Thankyou

27 marzo 2023
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your order and feedback

Valutata 5 stelle su 5

Very impressive service

Very impressive service. 5-7 day delivery arrived in less than 24hrs. Competitive prices.
Only comment I would make to the company is to check parts for appliances as my search for parts for my boiler listed very few but a search by part number found everything I required.

26 marzo 2023
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your order and feedback

Valutata 5 stelle su 5

Great company

Great company - ordered a part that couldn't get around my area. Arrived next day. Customer service was excellent and knew exactly what I needed. Thanks again

29 marzo 2023
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your order and feedback

Valutata 5 stelle su 5

Everything went great parcel arrived…

Everything went great parcel arrived next day as promised. Only issue was not getting any order confirmation emails. I knew the item was paid with PayPal but I’d expected an email to confirm order was received & dispatched etc, I looked in junk email in case it was wrongly located. Nevertheless everything happened as promised & would recommend seller.

27 marzo 2023
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Risposta di Theheatxchange

Thank you - sorry about the email confirmation, i will look into this now

Valutata 5 stelle su 5

Worcester Boiler Parts Supplied Quickly

We needed a part for our boiler & these guys provided it on time & at a competitive price. Fitted & working perfectly.

My only (tiny) issue is we didn't receive a confirmation email. The only way we knew the order had gone through was the bank transfer was pending. However, I emailed them and they were quick to respond. 9.9 out of ten from me.

Will very happily use them again :-)

14 marzo 2023
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you so much for you review

Valutata 5 stelle su 5

Great advice, speedy delivery

Given good advice on purchase of part required. Speedy delivery. No quibble replacement of part damaged in transit - was replaced within 24 hours. Excellent thanks!

7 marzo 2023
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your order

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