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Scopri cosa dicono le persone

Valutata 1 stelle su 5

This company was highlighted by another supplier who couldn’t provide the part within a reasonable timeframe. I ordered the part online, paid for next day shipping as I had lined up the repair to fi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everything went great parcel arrived next day as promised. Only issue was not getting any order confirmation emails. I knew the item was paid with PayPal but I’d expected an email to confirm order was... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I contacted them after the plastic clip holding the bottom panel on my boiler broke off. Design fault as not old or touched much except yearly maintenance. Anyway when I searched for Worcester Bosch b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I just wanted to share my experience with Heat Xchange—they absolutely deserve five stars! Their communication is fantastic, and their prices on boiler spares are really competitive. What stood out th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Ditta specializzata in riscaldamento

Scritti dall'azienda

The Heatxchange has over 40 years of hands-on experience supplying Heating Spares and controls to the trade and public. We supply genuine boiler parts and all are brand new with 12 months warranty. As well as boiler spares we also supply fire spares. We provide a fast and efficient delivery service with a range of carriage options including free delivery for orders over £100. We are available on the phone or email to answer any quires you may have. Our prices are very competitive and we will always do our best to price match a like for like quote.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

197 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(197)

29 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Number 18 

The item was paid for and arrived within 72 hours and the part was put on and working

23 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your business

Valutata 5 stelle su 5

Helpful and reliable

Helped me to identify the parts we needed, ordered them in next day for me - great price great service

15 gennaio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your business over the years

Valutata 5 stelle su 5

Heat Exchange Performed

A very helpful and knowledgeable team at this company. Honest pricing with great service and a friendly attitude to customers. Goods arrived on time and no fuss 👍

11 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good afternoon Chris, delighted to hear you are happy with our service, we are always trying to keep our prices super competitive! Many thanks for your call and order and look forward to speaking again soon. Kind regards, Ellis

Valutata 5 stelle su 5

Would highly recommend this website

Would highly recommend this website. Made it so easy to find the boiler parts we needed and the transaction was really efficient. Delivery arrived quickly and when stated allowing us to get our heating back up and running quickly. Thank you

3 febbraio 2025
Non scritta su invito
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Risposta di Theheatxchange

Good afternoon, many thanks for this kind review - I am glad we met expectations and pleased to hear you are up and running again. Please do not hesistate to contact us in the future, if required. Kindest regards, Ellis

Valutata 5 stelle su 5

Excellent pricing and expert service…

Excellent pricing and expert service knowledge. Delivery expeditious and a courtesy follow up was much appreciated.
Thank you Andy & Paul!

10 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good morning James, We really appreciate you taking the time to review us and Im glad we have met expectations. It was a pleasure to have you visit our trade counter. Kind regards, Paul.

Valutata 5 stelle su 5

Ordered an external vent seal

Ordered an external vent seal. Website easy to use and locate right part for boiler. Paid for delivery in 3 to 4 days and parcel arrived well packed in 3 days. Product looks good quality and just what I needed. Good service and website

8 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good morning Robert, I am glad that we have met your expectations and that you were happy with our website and the part. Thank you for your valued order. Kindest regards, Ellis.

Valutata 5 stelle su 5

Thankyou heat exchange,the service…

Thankyou heat exchange,the service provided to us was excellent,parts ordered and arrived on time,allowing us to keep are customers warm and happy,thankyou Paul for your help💯💫💫💫💫💫

3 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good morning Kevin. Many thank for your kind words. We were glad we could help locate your part and and dispatch this to you in a timely manner. I will pass your good comments onto my colleague Paul. Kindest regards, Ellis

Valutata 5 stelle su 5

Brilliant customer service and advice…

Brilliant customer service and advice prompt delivery of a quality part that fitted like explained with no issues will definitely be my new go to for spares

6 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good morning and thank you for your kind words. We were happy to help get you up and running and we are always here should you need any further help regarding spares ID and purchasing. Kindest regards, Ellis

Valutata 5 stelle su 5

Great service friendly and helpful…

Great service friendly and helpful staff. Quickly resolved my problem and parts were delivered next day thank you Paul and team

30 gennaio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good morning Sue, thank you for your visit and I am very pleased to hear you are back up and running again. I will pass your comments onto my colleague Paul. Kindest regards, Ellis.

Valutata 5 stelle su 5

Excellent service

Excellent service, staff was very knowledgable and problem resolved very quickly. Will be using avin in the future.

David McGow

7 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good morning David, thank you for your visit and I am very pleased to hear you are back up and running again. I will pass your comments onto my colleague Paul. Kindest regards, Ellis.

Valutata 5 stelle su 5

EXCELLENT

Friendly service, very helpful and fantastic prices

1 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Good morning Richard, many thanks for your kind review and thank you for taking the time to call and order your spares. Your business is extremely valued. Kindest regards, Ellis

Valutata 5 stelle su 5

Excellent service

Excellent service. Highly recommend

3 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Thank you very much for your kind words. We look forward to seeing you again soon. Kindest regards

Valutata 5 stelle su 5

Great service from this company

Great service from this company , the part I needed was obsolete but they managed to source one for me and with 48 hours my boiler is up and running
Excellent service

22 gennaio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

thank you for your Business

Valutata 5 stelle su 5

So helpful & competitive

Great guys! Very knowledgeable & helpful. Found the parts I needed, in stock & cheaper than anywhere else I’d looked.

4 febbraio 2025
Non scritta su invito
Logo di Theheatxchange

Risposta di Theheatxchange

Thank you so much for the fantastic review! We're thrilled you found the parts you needed at a great price. Our team strives to be knowledgeable and helpful, so we appreciate your kind words. We look forward to serving you again soon!"

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