The manager lady Kim has consistently come across as arguably the single most supportive, humble and authentic gym manager lady I’ve ever come across in all my 10 plus years of gym memberships! Thank... Leggi di più
L'azienda ha risposto
Sede
Cambia sede24-27 Bandstand Mall, Victoria Shopping Centre, GU21 6GB Woking, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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If your cancel your membership they will continue to take funds from your account. No phone number to call such a painful process. Getting membership is okay but when things go wrong thats when you fi... Leggi di più
An excellent tabata class run by Anton Murray-Price at 6.30 am today. It was intense though you would not know it at first. Very effective!
The gym itself is okay but cancelling has been really difficult There’s no human on the other end for emails and everything is automated by bots It’s charged me for this month despite the switc... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Informazioni di contatto
24-27 Bandstand Mall, Victoria Shopping Centre, GU21 6GB, Woking, Regno Unito
2,9
Nella media
21 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The code given didn't work...said I was…
The code given didn't work...said I was already in the gym!
Waste of my time
14 dicembre 2025
Non scritta su invito
Very good gym has everything you need…
Very good gym has everything you need there and staff are amazing.
19 novembre 2025
Non scritta su invito
If your cancel your membership they…
If your cancel your membership they will continue to take funds from your account. No phone number to call such a painful process. Getting membership is okay but when things go wrong thats when you find out how good they are.
20 giugno 2025
Non scritta su invito
Cancelling is difficult …
The gym itself is okay but cancelling has been really difficult
There’s no human on the other end for emails and everything is automated by bots
It’s charged me for this month despite the switch
21 agosto 2025
Non scritta su invito
Good equipment but very poor human free…
Good equipment but very poor human free service. When the pin does not work. No phone number to call. The emails are all sent with no contact number. They has 24hr access but whats with no phone number? Applauing business model.
20 giugno 2025
Non scritta su invito
Daily visitor entry paid - cant get it
Ive purchased a daily visitor entry. Got the entry code. Went there. No access. Push the help button, noo answer! Went home wrote them. Such a miserable service!
1 giugno 2025
Non scritta su invito
Really good gym!
Really good gym!
It’s not too busy there and staff are really helpful and really know their stuff! 👍🏼
21 aprile 2025
Non scritta su invito
Canceling is not easy
Canceling is not easy, I regret ever signing up for this.
15 aprile 2025
Non scritta su invito
Great gym.
Great gym.
In particular matt Hickey.
He is an efficient and reliable person who I have Great faith in
29 dicembre 2024
Non scritta su invito
Great gym
Miguel, Paula and matt are fantastic instructors and I enjoy their classes. Plenty of equipment in the gym too.
8 ottobre 2024
Non scritta su invito
I’m very disappointed about the…
I’m very disappointed about the comments of 1 of the ladies from stag . I start with this gym by the time open and is more than 1 year and no one told me about the bag ,but today I count my self about 26 people carrying the bags with them but she didn’t tell to anyone nothing just to me .And don’t worry I will leave the gym my self
6 settembre 2023
Non scritta su invito
Risposta di The Gym Group - Woking
Thanks so much for your feedback, Cosma Amar. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Woking is made aware of your thoughts.
An excellent tabata class run by Anton…
An excellent tabata class run by Anton Murray-Price at 6.30 am today. It was intense though you would not know it at first. Very effective!
29 agosto 2023
Non scritta su invito
Risposta di The Gym Group - Woking
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Manager lady Kim!
The manager lady Kim has consistently come across as arguably the single most supportive, humble and authentic gym manager lady I’ve ever come across in all my 10 plus years of gym memberships! Thank you! Raza :)
19 dicembre 2022
Non scritta su invito
Risposta di The Gym Group - Woking
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Horrible experience emotionally…
Horrible experience emotionally damaging. Rude staff and bad vibe.
11 novembre 2022
Non scritta su invito
Risposta di The Gym Group - Woking
Hi there, thank you for your feedback. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.
Risposta di The Gym Group - Woking
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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