The ladies changing room needs sweeping and moping. The toilets seats are all broken and need replacing with good quality, sturdy seats. Due to the fact that this gym provides a service for hundreds o... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 2 Westfield Leisure Park Lime Kiln Close Westwood, PE3 9TA Cambridgeshire, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Poor staff service, also individual enquiries don't get dealt with, I'm still waiting for a response about a concern I had a week ago. I've also received an email about my pin being used 'again' and a... Leggi di più
Annoyance that for 3 days in a row the same shower cubicle had what is clearly “stubble” tapped into the side wall. No problem with people shaving in the cubicles, but they clearly need to have the wa... Leggi di più
L'azienda ha risposto
I am very satisfied with the services at Gym Group. The staff is also very educated and helpful. I like to do my exercises here because I find my favorite machines, what's more, they also provide clas... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Informazioni di contatto
Unit 2 Westfield Leisure Park Lime Kiln Close Westwood, PE3 9TA, Cambridgeshire, Regno Unito
4,5
Eccellente
84 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The gym is very comfortable and lots of…
The gym is very comfortable and lots of space is very clean
9 dicembre 2025
Non scritta su invito
Logan is the best
Logan is the best, give him a raise. Without him I wouldn't be here today😢. He's the light of my darkness world. And for the final touch, he's so handsome.
25 agosto 2025
Non scritta su invito
I’m really happy with my experience
I’m really happy with my experience at this gym. The facilities are always clean and well-maintained, and there’s a great variety of equipment so I never have to wait long to use a machine. The atmosphere is friendly and motivating, and the staff are always helpful and approachable. The membership offers good value for money, and the opening hours are very convenient for my schedule. Overall, this gym meets all my expectations and I would definitely recommend it to anyone looking for a great place to work out.
18 agosto 2025
Poor staff service
Poor staff service, also individual enquiries don't get dealt with, I'm still waiting for a response about a concern I had a week ago. I've also received an email about my pin being used 'again' and a warning, however I don't have any details about this hence leaving me with inconvenience and anxiety. Last time this happened I was made to wait in an office, then laughed at and made to feel like I've stolen something, and the staff member who dealt with me initially showed no emotional empathy. This gym is very impersonal and treats you like a product.
28 aprile 2025
Non scritta su invito
Great gym great experience
4 febbraio 2025
Non scritta su invito
Awesome and I liked it
14 gennaio 2025
Non scritta su invito
I am very satisfied with the services…
I am very satisfied with the services at Gym Group. The staff is also very educated and helpful. I like to do my exercises here because I find my favorite machines, what's more, they also provide classes that you can easily sign up for from their mobile app.
10 dicembre 2024
Non scritta su invito
Great gym
Close, convenient and very friendly and helpful staff
3 dicembre 2024
Non scritta su invito
I love going there
I love going there, great atmosphere and staff is lovely! A word for Tiago that is always willing to help and give advice
27 novembre 2024
Non scritta su invito
Tiago made me feel welcomed from the…
Tiago made me feel welcomed from the first day! Every day with a smiley face and always has time for a chat even when he’s doing his cleaning!
27 novembre 2024
Non scritta su invito
Always give me the push up to do extra…
Always give me the push up to do extra work for myself
Sean
23 novembre 2024
Non scritta su invito
Bad equipment
Broken, dirty equipment that goes unnoticed for days or weeks.
9 settembre 2024
Non scritta su invito
Risposta di The Gym Group - Peterborough
Hi there! Thank you for your review.
Our team works with our suppliers to ensure all the equipment is safe to use and in the best conditions.
We recognise that sometimes it can take a little longer due to various factors, but rest assured that we are working hard with our suppliers to have all the equipment fully working as soon as possible.
Thank you again for your review. We will use this to further improve the experience in our gyms.
Having good time with the Gym group
Having good time with the Gym group
Peterborough . The place very clean ,people are friendly, and the classes are great.
11 agosto 2024
Non scritta su invito
A healthy mind in a healthy body
A friendly enviroment with numerals training kit that provides exercise for all your muscles, also place is nice and tidy!
11 giugno 2023
Risposta di The Gym Group - Peterborough
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Good range of machines
Good range of machines , enough machine for everybody , helpfull staff
25 maggio 2023
The Gym is my second home
The Gym is my second home, so friendly staff. I would rate with 6 stars. ☺️
4 maggio 2023
Non scritta su invito
Great gym,amazing staff
Great gym,amazing staff, lots of equipment, free classes.
20 aprile 2023
Non scritta su invito
Risposta di The Gym Group - Peterborough
Hi there, thank you for your feedback.
Bazzy has helped me a lot he’s been…
Bazzy has helped me a lot he’s been very helpful
19 aprile 2023
Non scritta su invito
Risposta di The Gym Group - Peterborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
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