Too many groups of teenagers hogging equipment, standing around equipment taking photos and generally messing around. There were five teenagers using the lateral pull down machine near the front door... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 14a The Meads Shopping Centre 12 Queensmead, GU14 7RT Hampshire, GB
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Kit constantly faulty. They close Farnborough for 12 days and kit is still faulty when they re open. Offer (refuse) to reduce monthly fee for the 12 day closure citing that other gyms are available... Leggi di più
L'azienda ha risposto
I have been going to the gym for 4 months now as my personal trainer Gladys is based there. She's been a joy to work with and a very professional trainer. She has really put the effort in every sessio... Leggi di più
L'azienda ha risposto
The gym is a cheap and reliable place to exercise at. The low commitment contract makes life very easy and they often have deals going. The equipment is good and there are enough of each that you don'... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Informazioni di contatto
Unit 14a The Meads Shopping Centre 12 Queensmead, GU14 7RT, Hampshire, Regno Unito
4,2
Molto buono
40 recensioni
Non ha risposto alle recensioni negative ricevute
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly staff and nice clean…
Friendly staff and nice clean conditions and equipment.
Easy parking!
23 aprile 2026
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Wonderful Gym
Been using the gym for a while now and I have to say it's the best gym I've been too. All the staff are friendly and helpful.
24 aprile 2025
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The Gym Farnborough- Friendly…
The Gym Farnborough- Friendly atmosphere. Csaba, the gym manager, is great and makes everyone feel welcome. Good equipment. Affordable membership cost.
23 aprile 2025
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Great gym and friendly staff!
21 aprile 2025
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Less value for money and no cleaning stations!
Value is not as good as it used to be, and where have the cleaning stations gone. Pure Gym it is then!
5 luglio 2024
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Risposta di The Gym Group - Farnborough
Hi, hope you are well.
Robust cleaning regimes are still in place and we continue to pump in 100% fresh air ventilation, day and night, we clean on a daily basis, including cleaning of all equipment and gym facilities with anti-viral products. We encourage members to bring in a sweat towel to use after they have used a piece of equipment.
Having cleaning stations has resulted in a significant increase in the amount of paper waster and we are focussed on minimising our waste as part of our commitment to Net-Zero.
We are proud to be the very first Carbon Neutral Gym Chain in the UK. This is just a part of our efforts, for example we are also taking steps to reduce the amount of single use plastics in our vending machines.
Kit constantly faulty
Kit constantly faulty. They close Farnborough for 12 days and kit is still faulty when they re open. Offer (refuse) to reduce monthly fee for the 12 day closure citing that other gyms are available (40 mins away).
Trainers look board when taking group classes.
Honestly, if this is all you can afford, go for a walk instead.
6 ottobre 2023
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Risposta di The Gym Group - Farnborough
Thank you for taking the time to leave us a review.
We are sorry to hear the gym was very busy at the time of your visit. Our gyms can be very busy, especially around peak hours.
We have a live tracker available on our website so you can see how busy the gym is to help plan any future visits.
https://www.thegymgroup.com/gym-busyness/
We are always looking to improve the member experience in The Gym, so we greatly appreciate your review and will take your comments on board for future improvements.
Best gym yet
Not cluttered, lots of space. Even when busy it's not oppressive. You aren't tripping over people or jammed in tight. Really clean, and great staff. Changing rooms are also clean and spacious.
8 settembre 2023
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Gym is always clean and tidy
Gym is always clean and tidy. Staff are available if required. Good atmosphere
1 maggio 2023
The gym is a cheap and we'll kept place to exercise.
The gym is a cheap and reliable place to exercise at. The low commitment contract makes life very easy and they often have deals going. The equipment is good and there are enough of each that you don't have to wait often. The gym staff are lively, I would especially like to mention Gladys who is a PT there, she is very friendly and her PT sessions are excellent. I should go more but I pretty much only go once a week for my PT session and have noticed such a difference in my body and strength.
20 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback.
PT Gold.
My experience at TGG is made by 1 person. Gladys! She’s an absolute pleasure to work with, whether it’s to coach me with my fitness or just vent, she really is a great PT. On top of that, the gym is cheap and accessible!
4 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
Always great atmosphere
Always great atmosphere. Very friendly staff.
19 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Gladys Sagwete at The Gym is great :)
Gladys Sagwete at The Gym is great :)
There are lots of machines and equipment and the staff are very helpful.
14 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback.
Great gym. My PT Gladys is the best.
I have been going to the gym for 4 months now as my personal trainer Gladys is based there. She's been a joy to work with and a very professional trainer. She has really put the effort in every session to tailor my workouts to my specific needs. Because of this I have seen great improvement in my overall strength and stability. The gym has a great variaty of equipment including squat racks and everything you would need to use them.
19 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback.
Great gym with everything you need
Great gym with everything you need. Free parking and can always got on the machines. PT sessions are great too. I’ve been using Hamilton FM coaching which has been a massive help getting me to the gym more often. All staff are very friendly too.
18 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback. Understanding our members experiences are very important to us and our continued effort to deliver the best for our members. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Always working equipment and helpfull…
Always working equipment and helpfull staff that like to keep the gym clean and an enjoyable space to workout in
18 aprile 2023
Non scritta su invito
Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback.
Really great gym
Really great gym, plenty of equipment and always kept clean
18 aprile 2023
Non scritta su invito
Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback.
Great gym!
Great equipment - lots of and good variety.
Staff - very friendly, a knowledgeable and always approachable
Been going for about a year and half and only ever had 1 issue!
18 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!
Not as intimidating as you might think!
I'm in the gym every day, and that membership allows me to have access to a gym at university and the gym here in Farnborough when I'm at home. The equipment is almost always in good shape, and there's an overall friendly environment when gyms can seem intimidating, especially for a larger person like myself. The trainers are great, the session I had with Sam taught me lots about how to use the equipment. Definitely recommend
18 aprile 2023
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Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback.
Ease of access anytime
Ease of access anytime. Great equipment that is well maintained. And last but no means least, friendly helpful staff.
18 aprile 2023
Non scritta su invito
Risposta di The Gym Group - Farnborough
Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.
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