Fantastic gym even better staff. Love coming and doing the workouts. Fun and energetic. Never had an issue coming and using this gym
Sede
Cambia sede35 New London Road, CM2 0ND Essex, GB
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Scopri cosa dicono le persone
Sent emails complaining about wrongful deductions from my account after I paused my account and after I cancelled my subscription. They haven’t responded since Fall ‘24. It’s the worst customer servic... Leggi di più
Very scummy company. Cancelled my membership for “pin abuse”, even though I didn’t do anything. No one to speak to and the contact us emails take days to respond. Secondly, after they cancelled my mem... Leggi di più
L'azienda ha risposto
Been going to this gym for 8 months. I can honestly say it is the best gym I have ever been too. The staff are friendly, the gym is spotlessly clean, and the equipment is great what ever your need... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.
Informazioni di contatto
35 New London Road, CM2 0ND, Essex, Regno Unito
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic gym even better staff
Fantastic gym even better staff. Love coming and doing the workouts. Fun and energetic. Never had an issue coming and using this gym
Great gym with good instructor …
Visited today as was staying with family nearby (membership for any gymgroup) signed up for a class and it was great. Ross was welcoming, good structure class and other members nice too. Always a bit hard walking in somewhere you don’t know but would happily go again when visiting family. Looked a well looked after and equipped gym.
Great value for money
I get in, I do what I need to do and get out! Can't see what is wrong with any of that! Plus the trainers are always friendly!
The gym chelmsford is amazing
The gym chelmsford is amazing, personal trainers are very good and helpful.
I do lots of different classes and I really enjoy myself everyone are so friendly.
I love the classes with Imi, Ed, Zack, Cedrick and Clare.
Good experience
Good experience, Ed the manager is always welcoming and enthusiastic.
Fantastic gym
Fantastic gym , great family atmosphere with fantastic staff, brilliant equipment, highly recommended
Awful Customer Service - Wrong Billing
Sent emails complaining about wrongful deductions from my account after I paused my account and after I cancelled my subscription. They haven’t responded since Fall ‘24. It’s the worst customer service ever experienced, and I still can’t believe they haven’t figured out payment automation. Also - Gym Group - please stop sending me promo codes to resubscribe. Your “to opt out txt STOP to 61188” doesn’t work as well!
Great sessions
Great Bootcamp session with Amy
Tests your fitness
I really love the classes and coaching…
I really love the classes and coaching approach of Renata Dermit. Very useful exercises and lots of fun as well
Great atmosphere
I thoroughly enjoy the classes. The variety has something for everyone on any level of fitnessThe staff are friendly and accommodating. The atmosphere is always upbeat.

Risposta di The Gym Group - Chelmsford

Risposta di The Gym Group - Chelmsford
Very friendly staff feel comfortable in…
Very friendly staff feel comfortable in the gym love Cedric classes
Cedric helped me at the door and was…
Cedric helped me at the door when I had trouble getting in and was very helpful and polite. I’ve attended a lot of his classes and they are always fun and I’ve learnt a lot from them. He is always happy to help when I have a query and is always so warm and welcoming.
Great atmosphere in their classes
Great atmosphere in their classes. Lots of well looked after kit. Friendly staff.
Amy is the BEST
Amy is the BEST. I have gained so much confidence because of her, she’s amazing at her job and I cannot thank her enough!!!!
Lovely gym
Fantastic gym and really enjoyed having Amy be my PT
Great gym
Great gym, everything you need. Amy is the best pt, very helpful and encouraging.
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