Great prices, Brilliant customer service, super fast delivery and everything packed so well so no damage could happen. This is now my go to shop for all my horse rider needs.
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Super fast dispatch and delivery arrived next day Saturday to Glasgow. Great product RACESAFE motion3 body protector at a great price, was so lucky to get an additional discount as a newby and get a £... Leggi di più
Ordered from this company after trying another that never even sent the item and now chasing a refund. Delighted to say my experience with Drillshed was the complete opposite. Ordered at a discounted... Leggi di più
Wir haben bei Drillshed einen Reithelm bestellt und sind mit dem gesamten Ablauf wirklich sehr zufrieden. Bereits die Bestellung war einfach und unkompliziert, die Abwicklung schnell und... Leggi di più
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The Drillshed - Offering great deals on equestrian clothing and accessories
Informazioni di contatto
The Gunnery Drill Shed, Chapel Road, Shoeburyness, SS3 9SL, Essex, Regno Unito
- 01702 597 833
- help@thedrillshed.com
- www.thedrillshed.com
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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The order was correct and next day…
The order was correct and next day delivery the person on the phone was first class
Beautiful saddle pad and arrived…
Beautiful saddle pad and arrived overseas quickly!!
I found a quality product
I found a quality product, exactly what I was looking for, for a really good price. Item was dispatched and delivered really quickly, was well packaged, and as described.
Very efficient friendly and helpful
Right goods arrived in a reasonable…
Right goods arrived in a reasonable time for Christmas. Thanks
Order was dispatched quickly and…
Order was dispatched quickly and tracking info supplied. Had to return one item due to unsuitable size. Return was easy just waiting on repayment now which I’m sure will be equally efficient.
Couldn’t believe this item came so…
Couldn’t believe this item came so quickly around Christmas. Super product and good price. Well done Drillshed!!!!
I had to return an item and purchase a…
I had to return an item and purchase a different size. They were so helpful and kept me up to date on the status of my return until a refund was issued. Great customer service!
Withheld shipping fees for their error.
Fist their entire website is based off of UK sizes. With that knowledge I placed a order for some boots accordingly. I ordered a UK size 6 and was sent a US size 6. Secondly the only way to reach their customer support is through email. The phone number that gives specific hours and days to be reached by phone is nothing more than a facade and directs you to contact them by means of email. Once you reach their support via email it takes them 24-48 hours to respond. Then they want to waste your time by asking for pictures of the tag inside the boots and on the box. Once you have sent them the requested pictures it takes them another 24-48 hours to respond. They responded with a link to a shipping label that does not open. Now you have to contact them again and wait 24-48 hours. Once they finally sent me a picture of the shipping label and not a QR code I had no option but to use my ink, paper and tape to adhere it to a shipping box. Then drive it to the post office for shipping. Once the boots were finally back in their hands they withheld $6.95 in shipping fees for their error. You guessed it, another 24-48 hours before this was finally resolved. By this time the boot size I needed was OOS. I asked for a discount codes for a future order and was denied. They offered zero solution and no compensation for the hassel and time spent. The week long fiasco and being provided a refund minus the shipping fees was the most ridiculous part about the whole situation. I will never place another order with this company.
Lovely jacket at a great price and…
Lovely jacket at a great price and delivered quickly
Eleven year old future equestrian.
The helmet and headband are a Christmas present for our 11-year-old granddaughter. She is a budding equestrian who has a real talent and enthusiasm for the sport. All in all, she was delighted with the helmet.
Placing the order was easy and delivery was on time.
Suffice it to say we will order from Drillshed in the future for any equipment needs.
My beautiful new bridle arrived super…
My beautiful new bridle arrived super promptly, good condition and excellent service. Added bonus of 10% off. Very happy.
Fast delivery, no issues
This was the Only site that had the size I wanted available to order, the delivery was fast.
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