The Appliance Depot Recensioni 

498
•
TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Bought a beautiful Smeg Fridge but when I received the invoice it did not have an ice box although in the advert it looked like it did. I called and Wayne was extremely helpful went to look and check... Leggi di più

Valutata 5 stelle su 5

One of the ovens in our cooker completely packed up. Shopped around and found some very good deals on theappliancedepot for the type of oven we wanted. Very easy to order on the web site and very v... Leggi di più

Valutata 5 stelle su 5

Purchased a Hotpoint builtin microwave yesterday in a rush and picked it up this morning. I called straight after ordering to make that I'd asked for pickup and not delivery. A lovely lady confirme... Leggi di più

Valutata 1 stelle su 5

Absolute disgrace of a company, would no recommend. Customer service is terrible. I purchased a brand new grade A cooker hood, item arrived damaged, the company does not reply to your emails. R... Leggi di più

Dettagli dell'azienda

  1. Negozio di elettrodomestici
  2. anche in
  3. Negozio di articoli da cucina
  4. Negozio di elettronica

Scritti dall'azienda

The Appliance Depot was founded in 2008 by a dedicated team who have over 33 years of experience within the industry. We have seen welcome and unexpected growth over the years and are now operating from two different sites within Leicestershire, with a total warehouse capacity of over 35,000 square foot, holding over 5,000 products for sale. We sell products from some of the most recognised and loved brands, including, but not limited to: Neff, Bosch, Siemens and Smeg. We specialise in selling graded products bought directly from the manufacturers themselves. These products may not come in the original packaging, they may be ex-display, damaged, end of the line or cosmetically imperfect. However, we pride ourselves on being honest and transparent with our customers, and you can find an explanation on each listing of why that item is graded. From the moment we answer the phone or respond to your email, you are at the heart of what we do. We strive to answer all queries and provide as much information to the customer as possible, in order for them to make a well-informed decision. Our dedicated team pride themselves on providing an exceptional level of customer service, from answering queries, to showing people around the warehouse, and going above and beyond when delivering.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

498 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(498)

106 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Frank was great

Frank was great, earlier than expected and rang me to let me know that he was on his way. Brought both appliances into the kitchen for me. Very polite and friendly

27 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Good price & service, will use again

Purchased a Smeg range cooker and a Bosch American style fridge freezer from them.
The cooker was discounted to a good price considering the very minor damage to the enamel paint that was easily repaired.
The fridge freezer was basically brand new an unmarked in its full from factory packaging, and after the discount offer they had running it was a good price.
After installing the fridge freezer and waiting 24hr before turning it on, it was quickly identified as faulty (after 4hrs the fridge was minus 4 and no matter what you did it sat at this temp). After contacting TAD with this issue the fridge freezer was very quickly replaced with the same model etc.
This was a hassle but you could get just the same when buying from Currys etc.

I would 100% recommend using TAD &

25 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Frank was absolutely brilliant

Frank was absolutely brilliant, he called me and was patient enough for one on my team to turn up. Even when my guy didn’t show up, Frank helped out to get my items securely placed and delivered like a professional!! Thank you Frank !!

26 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Frank delivered our new dishwasher…

Frank delivered our new dishwasher today and he was brilliant, really helpful. The service from Appliance Depot has been brilliant too and now we can’t wait to get our dishwasher plumbed in. Thank you everyone!

25 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

My experience was straight forward

My experience was straight forward. The carrier from Annan in Scotland was a very nice guy and he was helpful too.
It is worth mentioning however, that although the transport of my item went without any hitch, it does add substantially to the cost of the item.
This obviously adds to the original cost and detracts from the saving made in buying from the ‘depot’
Consideration must also take into account, the fact that you have to deal with the disposal of the old item and the unpacking on the doorstep of the new ! If you live alone like me, this too detracts from the saving made !
However, all in all, I am happy with the item and I did save a little

23 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent seamless service

Excellent seamless service. And Frank the delivery driver was a gentleman. He brought the washing machine to the back of the house and got it to the kitchen with ease.
5 star service all round including communication.

18 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Ben was amazing

The way Ben handled his big lutton van, driving and reversing his big lutton like it was a Mini.
Only to relise it was wrong address.
Wow he got out he was so upset about being late, but luckily my happy personality rub of onto him and suggested a name change to Frank as in Frank Spencer to us oldies.
As he acts and looks exactly like Frank.

20 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Damage and missing parts

Ordered £4k worth of product and realised once it arrived that it was covered in odd dents. Thankfully, nothing that could be seen post-install and therefore I ignored; however, the fridge freezer was missing all the parts.

I couldnt get the kitchen installed before Christmas, so I had to wait 6 weeks, which surpasses their T&C's of 2 days for reporting missing items. When I called them for help, I was reminded of this and told to sort it myself with the manufactuer.

I did. Which cost me more money, and although not much, was a real inconvenience and extremely poor display of customer service. I recommended friends to TAD, one of whom placed an order.

Despite what the T&C's say, the unit was bought and paid for with TAD and never unboxed. It could not be installed on time and has created an incredible amount of hassle. For that reason, I find it crazy that common sense did not prevail and they did not help me.

So, fair warning to all those reading this, the units are not factory boxes, heavily damaged, and like mine, missing entire installation parts. In hindsight, I did not save money ordering from them, and since I'm here, images attached of the minor damage to the unit, given its lack of original boxed protection.

26 gennaio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più