The Mortgage Store Recensioni 

3988
TrustScore 5 su 5

5,0

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Valutata 5 stelle su 5

Jake Marshall has been brilliant as always sorting out my mortgage ready for my house move, he’s down to earth very personable and makes sure you have always got what you need when you need it. Nothin... Leggi di più

Valutata 5 stelle su 5

The mortgage store was recommended to me and my husband by NGh From the first conversation to my broker Straurt is was help from the start I flooded him with phone callls and asking questions abou... Leggi di più

Valutata 5 stelle su 5

The Mortgage Store has been my go-to mortgage broker since 2013, and Sam Jones and the team have been fantastic throughout. Sam is incredibly professional, proactive and responsive, and always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It has been so lovely dealing with Jo Hannell. Nothing is too much and she’s great at assisting with any questions. After working out the best mortgage options for us, Jo managed to get our mortgage a... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Broker di mutui
  2. Broker finanziario
  3. Consulente finanziario
  4. Agenzia di assicurazioni per la casa
  5. Broker assicurativo
  6. Agenzia di assicurazioni sulla vita

Scritti dall'azienda

At The Mortgage Store, we understand that securing a mortgage is one of the most significant financial decisions you’ll ever make. That's why we are dedicated to making the process smooth, easy, and incredibly quick. Our expert team is here to guide you every step of the way, ensuring that you can focus on what truly matters—transforming your new house into a cherished home. With thousands of different mortgage schemes available across the UK, each tailored to meet diverse circumstances and financial situations, navigating through the options can often feel overwhelming. Whether you’re a first-time buyer, looking to remortgage, or seeking to invest in property, we are here to simplify the experience for you. We take the time to understand your unique needs and circumstances, allowing us to provide personalised advice and recommendations that fit your goals. Our commitment to providing exceptional, 5-star service sets us apart in the industry. We pride ourselves on our ability to match clients with the perfect mortgage deals, saving you valuable time and effort. Let us handle the complexities of mortgage sourcing and negotiations, so you can enjoy the excitement of moving into your new home. Choose The Mortgage Store for professional guidance that prioritises your financial well-being. Together, we’ll turn your homeownership dreams into reality.


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TrustScore 5 su 5

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Valutata 5 stelle su 5

Thank you so much to the mortgage store…

Thank you so much to the mortgage store for all of their help from beginning to end of our buying & selling journey.

They went above and beyond and were so helpful. Would definitely recommend and we will for sure be back in the future 😊

7 agosto 2026
Non scritta su invito
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Risposta di The Mortgage Store

Knowing that we were able to support you throughout both your buying and selling journey is incredibly rewarding to hear.

Going above and beyond for our clients is exactly what we aim for, so it’s wonderful to know that the team was able to make the process smoother and provide the support you needed from beginning to end.

The fact that you would recommend us and plan to return in the future means a great deal to us. Thank you for your trust, your kind words, and for allowing us to be part of such an important chapter.

We look forward to helping you again whenever you need us. - The Mortgage Store Team

Valutata 5 stelle su 5

I had a great experience with The…

I had a great experience with The Mortgage Store. Magdalena, my mortgage broker, was extremely professional, helpful and responsive throughout the whole process. She took the time to understand my situation and found me a great remortgage product with very competitive terms. Everything was handled smoothly and efficiently, and I’m very happy with the outcome. I’ll definitely be using The Mortgage Store and Magdalena again in the future and would highly recommend them.

7 agosto 2026
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Adam, it's fantastic to hear that Magdalena provided such a positive experience throughout your remortgage.

Taking the time to understand each client's individual circumstances and finding the most suitable deal is exactly what we aim for, so it's wonderful to know that Magdalena's professionalism, responsiveness, and attention to detail helped secure a competitive mortgage product that met your needs.

We're especially pleased that everything was handled smoothly and efficiently, giving you confidence in the process from start to finish. Knowing that you would choose to work with Magdalena and The Mortgage Store again in the future is one of the greatest compliments we could receive.

Thank you for your kind words and recommendation. We’re always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Prompt

Prompt response

31 luglio 2026
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Anthony, sometimes the simplest feedback says it all.

We're pleased to hear that you received such a prompt response throughout the process. Keeping communication quick, clear, and reliable is something we place great importance on, so it's great to know this stood out in your experience.

Thank you for taking the time to leave a review and for choosing us. We're always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Exellent service

Exellent Mark explained everything really well and advised us which mortgage would be the most cost effective for us. The paperwork was submitted quickly and we had our mortgage offer really quickly thank you fo making this so easy!

7 agosto 2026
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Samantha, comments like yours are a fantastic boost for the team.

We're so pleased to hear that Mark was able to explain everything clearly and help you find the most cost effective mortgage option for your circumstances. Taking the time to provide straightforward advice and keep the process moving efficiently is exactly what we aim for.

It's especially rewarding to hear that the paperwork was submitted quickly and that your mortgage offer came through so promptly. Making the journey as smooth and stress free as possible is always our goal.

Thank you for your kind words and for choosing us. We’re always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Excellent service and responsiveness…

Excellent service and responsiveness throughout the process. Both James and Emma have been wonderful and explained everything very clearly and have always been able to answer any questions. James was able to walk us through the house buying process step by step which was super helpful as a first time buyer. Overall an excellent mortgage service, I would recommend to others especially as a first time buyer.

7 agosto 2026
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Seyi, helping first time buyers feel confident throughout the home buying journey is something we care deeply about.

It's fantastic to hear that James and Emma provided such clear guidance and responsive support from start to finish. Taking the time to explain each step, answer questions promptly, and make the process easier to understand is exactly what we aim for, so it's wonderful to know you felt supported throughout.

James and Emma will be delighted to hear that their advice and communication helped make your first home purchase a positive experience.

Thank you for your recommendation and for trusting us with such an important milestone. We wish you every happiness in your new home. - The Mortgage Store Team

Valutata 5 stelle su 5

Everyone in the team were extremely…

Everyone in the team were extremely helpful throughout the entire process. I would highly recommend them.

3 agosto 2026
Non scritta su invito
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Robert, knowing that the whole team made a positive difference throughout your journey is wonderful to hear.

Providing helpful, reliable support from start to finish is exactly what we aim for, so we're delighted that you felt well looked after every step of the way.

Thank you for your recommendation and for taking the time to share your experience. It was a pleasure to support you, and we're always here whenever you need us. - The Mortgage Store Team

Valutata 5 stelle su 5

Great service

Both Yvonne and Michael have been extremely helpful throughout the whole process of buying our first home. They respond to calls and emails with speed and will answer any questions you have throughout the whole thing.

4 agosto 2026
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Ben, helping first time buyers through such an important milestone is something we’re incredibly passionate about.

We’re delighted to hear that Yvonne and Michael were able to support you throughout the purchase of your first home. Being responsive, keeping communication clear, and making sure every question is answered along the way are exactly the standards we strive for, so it’s fantastic to know you felt well looked after from start to finish.

Yvonne and Michael will be thrilled to hear your kind words and know their support helped make the process easier for you.

Thank you for taking the time to share your experience. We wish you every happiness in your new home. - The Mortgage Store Team

Valutata 5 stelle su 5

Mortgagestore

Yvonne was amazing from start to finish. She was friendly, professional and always happy to help. She made the whole mortgage process easy to understand and kept me informed every step of the way. I really appreciate all her hard work and support. I would highly recommend Yvonne to anyone looking for a mortgage adviser. Thank you so much!

31 luglio 2026
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Sebastian, knowing that the mortgage process felt easy to understand and well supported from start to finish is incredibly rewarding to hear.

Yvonne takes great pride in providing friendly, professional guidance, so it's wonderful to know that she kept you informed at every stage and was always happy to help whenever you needed assistance. Helping clients feel confident and supported throughout their journey is exactly what we aim for.

Your recommendation means a great deal to us, and Yvonne will be delighted to read your kind words and know that her hard work made such a positive difference.

Thank you for your trust and for taking the time to share your experience. - The Mortgage Store Team

Valutata 5 stelle su 5

Really fast and thoroughly explained…

Really fast and thoroughly explained service in a way that we as first time buyers could understand, communication was over and above, cant fault them!

We dealt with Michael and Yvonne both were very pleasant and efficient in answering all of our questions!

3 agosto 2026
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Dom, it's especially rewarding to hear when first time buyers feel confident and informed throughout the process.

Making mortgages easy to understand and keeping communication clear every step of the way is exactly what we aim for, so it's fantastic to know that Michael and Yvonne provided such a positive experience. We're delighted that all your questions were answered and that the service felt both efficient and supportive from start to finish.

Michael and Yvonne will be thrilled to read your kind words and know their efforts made such a difference.

Thank you for taking the time to share your experience. We wish you all the best in your new home. - The Mortgage Store Team

Valutata 5 stelle su 5

Great service

Great service, fast and efficient. Can’t thank Ryan enough and wouldn’t use anyone else.

1 agosto 2026
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Emma, feedback like this is always wonderful to receive.

We're delighted to hear that Ryan provided such great service and made the process fast and efficient from start to finish. Delivering clear advice, quick communication, and a smooth experience is exactly what we aim for, so it's fantastic to know Ryan made such a positive difference.

Your loyalty and confidence in Ryan mean a great deal to us, and we know he'll be thrilled to read your kind words.

Thank you for taking the time to share your experience. We're always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Amazing experience

It has been so lovely dealing with Jo Hannell. Nothing is too much and she’s great at assisting with any questions. After working out the best mortgage options for us, Jo managed to get our mortgage application in before mortgage rises which we really appreciated. She has helped make the process smooth from first enquiry to mortgage offer.

23 luglio 2026
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Jess, it’s fantastic to hear how positive your experience was with Jo.

Finding the right mortgage is important, but securing it at the right time can make all the difference, so we’re delighted that Jo was able to act quickly and get your application submitted before the rate rises. Taking the time to answer questions, explore the best options, and keep everything moving smoothly is exactly what we strive for.

Jo will be thrilled to know that her support helped make the process straightforward from your initial enquiry right through to receiving your mortgage offer.

Thank you for your kind words and for trusting us to be part of your home buying journey. We’re always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Excellent service from the Mortgage Store

From start to finish, Jane explained everything to us and made us feel that nothing was too much trouble. She was always at the end of the phone and took the time to get us the best deal possible. Would highly recommend to anybody.

20 luglio 2026
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Craig, it's always rewarding to hear that we've been able to make a real difference.

We're delighted to know that Jane was there for you from start to finish, taking the time to explain everything clearly and ensuring no question was ever too much trouble. Providing expert guidance, being readily available when clients need support, and working hard to secure the best possible deal are exactly the standards we strive for.

Jane will be thrilled to read your kind words and know that her dedication helped make the process such a positive experience for you.

Thank you for your recommendation and for placing your trust in us. We're always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Very kind and understanding

Very kind and understanding. Shout out to Robbie for managing us well

1 luglio 2026
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Ikechukwu, feedback like yours reminds us why we love what we do.

We're so pleased to hear that Robbie provided such kind and understanding support throughout your journey. Taking the time to listen, guide, and make clients feel comfortable every step of the way is exactly what we aim for, so it's wonderful to know you felt so well looked after.

Robbie will be delighted to receive your shout out and know that his support made a positive difference to your experience.

Thank you for your kind words and for choosing us. We're always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

The service I received from start to…

The service I received from start to finish was seem less , Jon couldn’t be more helpful , every step was explained, Jon is very professional in all aspects I wouldn’t hesitate in using this company again .

26 luglio 2026
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Anna, it's wonderful to hear that your experience was so positive from beginning to end.

Making the mortgage process feel seamless, clear, and stress free is exactly what we aim for, so we're delighted to know that Jon's support and professionalism made such a difference. Taking the time to explain each step and ensure clients feel confident throughout the journey is something we take great pride in.

The fact that you wouldn't hesitate to use us again is one of the best compliments we could receive. Thank you for your kind words and for placing your trust in us. - The Mortgage Store Team

Valutata 5 stelle su 5

Sam Camozzi was an amazing help with us…

Sam Camozzi was an amazing help with us getting our first mortgage. Highly recommend!

29 luglio 2026
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Nicola, helping someone secure their first mortgage is always something special.

We're delighted to hear that Sam was able to support you through this exciting milestone and make the process a positive experience. Providing clear advice, expert guidance, and reassurance every step of the way is exactly what we aim for, so it's wonderful to know Sam was such a help.

Thank you for your recommendation and for trusting us with your first mortgage journey. We wish you every happiness in your new home. - The Mortgage Store Team

Valutata 5 stelle su 5

Highly recommend them

Highly recommend them, especially Sam who has gone above and beyond! First class service and attention to detail. Always available to help and advise. I am very satisfied with everything provided.

29 luglio 2026
Non scritta su invito
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Teresa, hearing feedback like this is incredibly rewarding for the whole team.

We're thrilled to know that Sam went above and beyond to support you and provided the first class service you were looking for. Being available to offer advice, paying attention to the finer details, and making sure our clients feel fully supported are exactly the standards we strive to deliver.

Knowing that you're so satisfied with the service received means a great deal to us, and Sam will be delighted to read your kind words.

Thank you for your recommendation and for placing your trust in us. We're always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Both Liam and James were amazing…

Both Liam and James were amazing throughout the whole process. Kept in touch regarding updates and were really hands on with the case. Would recommend them to all my family and friends for sure.

29 luglio 2026
Non scritta su invito
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Thanusujah, it’s fantastic to hear that Liam and James made such a positive impact throughout your journey.

Keeping clients updated, staying actively involved, and providing hands on support from start to finish are exactly the standards we strive for, so it’s wonderful to know you felt well looked after every step of the way.

The fact that you would recommend Liam and James to your family and friends means a great deal to us and is one of the highest compliments we could receive.

Thank you for your kind words and for placing your trust in us. We’re always here whenever you need support. - The Mortgage Store Team

Valutata 5 stelle su 5

Great!

Jo Hannell was lovely and so supportive. She took the time to explain everything to use which was really appreciated as first time buyers. Couldn’t recommend her more. Our completion date was within a month of applying for the mortgage, she took this into consideration and ensured everything went as quickly as possible. Thankyou!!

29 luglio 2026
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Annie, hearing that we helped make your first time buyer journey easier is incredibly rewarding.

Buying a home within a tight timeframe can feel daunting, so it’s fantastic to know that Jo was able to guide you through the process, explain everything clearly, and keep things moving quickly to meet your completion date. Providing that extra level of support and attention is exactly what we aim for.

Jo will be delighted to hear how much you appreciated her help and that she made such a positive difference during this exciting milestone.

Thank you for your kind words and recommendation. We wish you every happiness in your new home. - The Mortgage Store Team

Valutata 5 stelle su 5

amazing service

Can’t recommend the mortgage store enough! Michael has been so helpful and personable making this process less painful and Yvonne keeping us updated along the way. Amazing!

29 luglio 2026
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Erin, comments like these mean so much to our team.

We're thrilled to hear that Michael made the process feel far less painful and was able to support you with such a personal and helpful approach throughout. Making what can often feel like a complex process as smooth and straightforward as possible is exactly what we strive for.

It's also wonderful to hear that Yvonne kept you updated every step of the way. Clear communication and regular updates can make all the difference, so we're delighted that you felt well informed and supported from start to finish.

Thank you for your fantastic recommendation and kind words. Michael and Yvonne will be delighted to know how much you appreciated their support. - The Mortgage Store Team

Valutata 5 stelle su 5

Excellent Experience

Chris has helped with both of my mortgages so far and will continue to use. Easy to deal with, great and explaining options and proactive in getting everything done.

17 luglio 2026
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Siobhan, it means a lot to hear that you've chosen to work with Chris for both of your mortgages.

Building lasting relationships with our clients is something we're incredibly proud of, so it's fantastic to know that Chris's proactive approach, clear explanations, and ability to get things done have kept you coming back. Making the process easy to navigate while ensuring you fully understand your options is exactly what we aim for.

Chris will be delighted to hear your kind words and know that he has made such a positive difference to your mortgage journey.

Thank you for your continued trust and support. We look forward to helping you again in the future whenever you need us. - The Mortgage Store Team

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