If you want excellent service read below. I had such a fantastic experience thanks to Helen. From start to finish, she truly went above and beyond to make sure everything was handled smoothly. She... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Recently purchased garden furniture for delivery to a remote area in Scotland and was a great experience. Pricing was very competitive and Helen on customer services answered all queries very quickly... Leggi di più
L'azienda ha risposto
Furniture was fabulous. Quality better than expected. Delivery less than fabulous. We’re told that we would be advised of delivery time. This didn’t happen. We were out when pallet arrived (were calle... Leggi di più
L'azienda ha risposto
No problems ordered furniture I wanted was notified re delivery date.The transport company phoned day before delivery to confirm time slot & arrived on time.Driver was very helpful friendly & pleasant... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di mobili per camere da letto
- Giardino
- Negozio di arredamento da giardino
- Negozio di arredamenti per salotti
- Negozio di mobili da esterno
Scritti dall'azienda
Thats Furniture was founded in 2021 with the simple aim of making stylish furniture affordable for everyone. We believe that good design doesn't have to cost a fortune, and our furniture is proof of that. We understand that everyone's style is different, which is why we offer a range of furniture to suit all tastes and our team is always on hand to help you choose the right piece for your home. Our collections include everything from sofas and armchairs to coffee tables and sideboards, all designed with style and comfort in mind. And because we work directly with the manufacturers, we're able to keep our prices low without compromising on quality. What's more, we offer fast and free shipping on all products directly from our centrally located warehouse in Birmingham, with next day delivery available on many products at checkout. And if you're not completely satisfied with your purchase, we offer a no quibble 30 day returns policy for your peace of mind. So whether you're looking for a new sofa for your living room or a bedroom set for your guest room, you're sure to find something you love at Thats Furniture.
Informazioni di contatto
10 Dudley Road, Oldbury, B69 3DN, Birmingham, Regno Unito
- 0121 667 2755
- customerservice@thatsfurniture.co.uk
- www.thatsfurniture.co.uk
4,6
Eccellente
249 recensioni
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Ha risposto al 100% delle recensioni negative ricevute
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service
Excellent service. Delivery within 24 hours of order (we are local to the business) and Liz was very helpful when we rang with a query.
20 novembre 2024
Risposta di Thats Furniture
Hello !
Thank you so much for your 5* review and your kind words.
We are delighted to hear that you are happy with our service.
If you have any questions or queries in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Kind Regards
Liz
Customer Services
Risposta di Thats Furniture
Hi !
Thank you so much for your 5* review,
If there is anything more we can do for you please let us know.
Kind Regards
Liz
Customer Service Team
I ordered 8dining chairs .The ordering…
I ordered 8dining chairs .The ordering and delivery of the chairs was excellent. They arrived in perfect condition. Unfortunately for us, they were not quite right for our disabled son. We had to send them back.
It was a very good service, they arranged the collection and refund was no fuss. Highly recommend them.
21 ottobre 2024
Risposta di Thats Furniture
Hello !
Thank you so much for your 5* review and your kind words.
We are delighted to hear that you are happy with our service.
If you have any questions or queries in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Kind Regards
Liz
Customer Services
Great table and excellent quality
Great table and excellent quality. High recommended 👌.
Thank you
16 ottobre 2024
Risposta di Thats Furniture
Thank you for the 5* review- we are delighted to hear you are happy with your purchase.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Great service and we love our purchase
Great service and we love our purchase. The furniture is good quality and well packaged. I was not expecting a pallette delivery to mean our delivery meant the furniture was left on the doorstep on a pallette though.
21 ottobre 2024
Risposta di Thats Furniture
Hi Gillian,
Thank you for your feedback.
We are so happy to hear that you are happy with your items and the service you received from ourselves.
We are sorry to hear that you have a frustrating experience with the carrier. We did send a text message to the mobile number provided on your order on the day your order was dispatched notifying you of the delivery method and also giving you the opportunity to change the method of delivery if needed. We will always try our best to accommodate the needs of our customers if made aware.
We use a pallet delivery for our larger items as this avoids over handling of the goods and minimises the risk of items being damaged in transit.
If we can be of any further assistance please do not hesitate to reach out to us directly. We hope to have you shop with us again.
Kind Regards
Liz
Customer Service Team
Pleased
So pleased with my chairs, love the colour good quality and very comfortable.
21 ottobre 2024
Risposta di Thats Furniture
Hi !
Thank you so much for your 5* review,
If there is anything more we can do for you please let us know.
Kind Regards
Liz
Customer Service Team
Delivery arrived a day early
Delivery arrived a day early, which wasn't a problem because I happened to be in. Well packaged, good quality furniture for our balcony.
14 ottobre 2024
Risposta di Thats Furniture
Hi !
We are so happy that you took the time to place an order with That's Furniture and that you are happy with the service that you received, the positive feedback is very much appreciated.
We hope to have you shop with us again soon.
Kind Regards
Liz
That's Furniture
Customer service good…
Delivered on time gave updates before delivery made well good price
14 ottobre 2024
Risposta di Thats Furniture
Hi !
Thank you for the 5* review and wonderful feedback- we are delighted to hear you are happy with your purchase and the service you received.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Great friendly service
Great friendly service. Excellent communication with both That’s Furniture and the courier. Goods arrived in the date stated
10 ottobre 2024
Risposta di Thats Furniture
Hi Karen
Thank you for your 5* review.
We are very pleased to hear that you are happy with your purchase and the service provided.
We hope to have you shop with us again soon.
Kind Regards
Helen
Customer Services
Risposta di Thats Furniture
Thank you for the 5* review.
We're pleased to hear that you are happy with your order and the service you received
If you have any questions or queries or you are looking at other products in the future, please feel free to contact us and we will be happy to help.
Kind Regards
Liz
Customer Services Team
Five star service…
Furniture was shipped and delivered very quickly well packaged and we were very happy with the quality which can always be a problem when you can't inspect the goods prior to purchasing
30 settembre 2024
Risposta di Thats Furniture
Thank you for the 5* review.
We're pleased to hear that you are happy with your order and the service you received
If you have any questions or queries or you are looking at other products in the future, please feel free to contact us and we will be happy to help.
Kind Regards
Liz
Customer Services Team
Excellent customer service
Excellent customer service. Fast delivery and kept up to date about delivery. I had forgotten to use my voucher at the checkout. I contacted them right away and the voucher was immediately applied to my purchase. Would highly recommend!
23 settembre 2024
Risposta di Thats Furniture
Thank you so much for your kind words and 5* review.
We are really pleased to hear that you are happy with your purchase and the service we provide.
We hope to have you shop with us again soon.
Kind Regards
Liz
Customer Services
Happy customer. Overall the table and chairs are just…
Overall the table and chairs are just what I wanted.
Very well made.
2 settembre 2024
Risposta di Thats Furniture
Hi !
Thank you so much for your 5* review,
If there is anything more we can do for you please let us know.
Kind Regards
Liz
Customer Service Team
Chrome and Glass Console Table
Amazing , stunning , beautiful are only a few ways to describe the table . Fast and friendly delivery , well packed against damage .
11 settembre 2024
Risposta di Thats Furniture
Hi Richard!
Thank you so much for your kind words and your 5* review.
We are really pleased to hear that you are happy with both our products and the service you received from us.
I will pass your message across to the delivery team, they will be delighted with the feedback!
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Risposta di Thats Furniture
Hi,
Thank you for the review- we are delighted to hear you are happy with your purchase.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Good price & good service
Good price & good service - would recommend.
Thank you
John Cubitt
9 settembre 2024
Risposta di Thats Furniture
Hi !
Thank you for the 5* review and wonderful feedback- we are delighted to hear you are happy with your purchase and the service you received.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Risposta di Thats Furniture
Thank you for the 5* review.
We're pleased to hear that you are happy with your order.
If you have any questions or queries or you are looking at other products in the future, please feel free to contact us and we will be happy to help.
Kind Regards
Liz
Customer Services Team
Risposta di Thats Furniture
Hello Ellaine!
Thank you so much for your 5* review and your kind words.
We are delighted to hear that you are happy with our service.
If you have any questions or queries in the future or you are looking at other products, please feel free to contact us directly and we will be happy to help.
Kind Regards
Helen
Customer Services
Fantastic service
Fantastic service special thanks to Liz so understanding and helpful.
21 agosto 2024
Risposta di Thats Furniture
Hi Jean
Thank you for the 5* review and wonderful feedback- we are delighted to hear you are happy with your purchase and the service you received.
We hope to have you shop with us again soon.
Many Thanks
Liz
Customer Services
Very good service and furniture quality…
Very good service and furniture quality excellent
13 agosto 2024
Risposta di Thats Furniture
Hi Julie
Thank you for the 5* review.
We're pleased to hear that you are happy with your order and the service you received
If you have any questions or queries or you are looking at other products in the future, please feel free to contact us and we will be happy to help.
Kind Regards
Liz
Customer Services Team
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