Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeStirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Excellent service from the staff checking us in for our Ten pin bowling experience....loving the new look of the York location..not been in over a year. Only thing I would improve is the selection of... Leggi di più
L'azienda ha risposto
We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our... Leggi di più
L'azienda ha risposto
Too noisy, background music not necessary. Grandparents take grandchildren and it is very uncomfortable with the extra noise. Dislike new minimum amount of £5 to play on machines. Too much!!!! We sho... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informazioni di contatto
Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Regno Unito
- 0333 034 6100
4,3
Eccellente
177 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The tablet on the lane didn’t work but…
The tablet on the lane didn’t work but apart from that, it was a good experience - will be going back
8 febbraio 2026
Risposta di Tenpin - York
Hello, We're glad you enjoyed your visit and appreciate your feedback. We'll look into the tablet issue to ensure a better experience next time. Thanks, and we look forward to seeing you again! Many Thanks - Kimberley
Need larger holes in balls
Hi, there wasn’t enough large hole balls for big fingers - rest was good
7 febbraio 2026
Risposta di Tenpin - York
Hello Lauren, We appreciate your feedback and are sorry the large hole balls were difficult to locate. We will pass your comments to our team. Many Thanks - Kimberley
Absolutely freezing in this place
Absolutely freezing in this place, didn't have a good time. Also thought it would be cheaper booking online but it works out more expensive as they have a booking fee, so annoying
29 gennaio 2026
Risposta di Tenpin - York
Hi Amarjit, thank you for taking the time to leave a review of Tenpin York! We are very sorry to hear that our venue was cold during your recent visit this is certainly not the experience we wish for our customers! Please note there is no booking fee online, however, there is a small booking fee when placing a booking via the telephone. We do hope this will not put you off from visiting us in the future and we look forward to seeing you soon! Best wishes - Mel
Risposta di Tenpin - York
Hello, thank you very much for the amazing 5* review of Tenpin York! We are thrilled you had a great time and loved the atmosphere and service and we can't wait to see you again soon! Best wishes - Mel
Risposta di Tenpin - York
Hello Michael, Thank you for leaving us a great 5* review. We are really pleased to hear that you enjoyed your recent visit to our Tenpin in York. We do hope to see you again soon. Best Wishes - Kimberley
Had good family fun for an hour.
24 gennaio 2026
Risposta di Tenpin - York
Hi Brian,
Thank you for your fantastic 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph
Risposta di Tenpin - York
Hi Leo, thank you for the fab 5* review for Tenpin York! We're delighted to hear that you had a great time with friends, and we can't wait to see you again soon! Best wishes- Adelaide
Staff are slow and slow to serve at…
Staff are slow and slow to serve at counter there can be 4 members of staff behind the counter but the one serving has to change a barrel leaving queues we don’t order off the app any more because we can finish 3 games of bowling before drinks and food even arrive
1 febbraio 2026
Risposta di Tenpin - York
Hi Ashley
We appreciate your feedback and are sorry to hear about the slow service you experienced. We'll address the staffing and order fulfillment issues to improve efficiency. We value your patronage and hope to provide a better experience in the future. Best wishes - Clare
Good value for money
Good value for money. Booked 2 games for 4 people Saturday afternoon.
24 gennaio 2026
Risposta di Tenpin - York
Hi Patricia, thank you for leaving Tenpin York a lovely 4* rating! We're so pleased you found the games on Saturday afternoon to be of good value. Thank you for your positive feedback; we appreciate your time and we can't wait to see you again in the future! Best Wishes - Rosie
Great birthday outing
Staff brilliant, food good value and came out hot. Seating area cleaned between teams. Only downside, if you are a large team over two lanes, you can’t sit and chat but on the plus side the noise is reduced from the other lanes.
24 gennaio 2026
Risposta di Tenpin - York
Hi Karen, thank you for leaving Tenpin York a lovely 5* rating and review! We're glad you enjoyed your experience with us! It's great to hear that our staff and food met your expectations. We appreciate your feedback regarding the seating for larger teams and are happy you found the noise levels acceptable. We look forward to seeing you again in the future! Best wishes - Rosie
Highly recommend
We always enjoy our visits to Tenpin! The staff are great, we love the set up and the food is fab! We LOVE the arcade and prizes at Tenpin more than Hollywood bowl aswell.
Can't recommend Tenpin enough! X
5 gennaio 2026
Risposta di Tenpin - York
Hello Amanda,
Thank you for taking the time to rate Tenpin York 5 stars. We are thrilled that you always enjoy your visits and that you love the arcades. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Risposta di Tenpin - York
Hi David, thank you so much for the lovely 4* review of Tenpin York! We are delighted you had such an enjoyable visit and we very much hope to welcome you back again soon! Best wishes - Mel
Risposta di Tenpin - York
Hello Jill. Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in York. We do hope to see you again soon. Best Wishes - Kimberley
Fab experience evertime I take my two…
Fab experience evertime I take my two girls 10 and 7 and we always enjoy it and for the price its the best values bowling in Yorkshire I think. Staff very friendly and great with the kids. I will keep coming here
17 gennaio 2026
Risposta di Tenpin - York
Hi Christopher,
Thank you for your fantastic 5* review at Tenpin York! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly, we love to hear all about it and look forward to welcoming you back again very soon! Bes wishes- Steph
Our lane broke 3 times
Our lane broke 3 times, took nearly 10 minutes to fix the last time
18 gennaio 2026
Risposta di Tenpin - York
Hi Michelle,
Thanks for taking the time to share your experience at Tenpin York. We regret that the lane malfunctioned multiple times. We appreciate your feedback and will review our equipment maintenance. Hope you will give us another chance in the future. Best wishes - Clare
Went with my two boys
Went with my two boys, to the York alley. Although we scored a few strikes, it registered as a 9 each time, I did mention it to someone at the desk but it wasn't fixed. Not the end of the world but it struck me just how uninterested the staff there were.
5 gennaio 2026
Risposta di Tenpin - York
Hi Edward
Thanks for taking the time to leave a 2* rating for your experience at Tenpin York. We appreciate you bringing the scoring issue and staff attentiveness to our attention. We'll look into the equipment and address the team's engagement to ensure a better experience for everyone. Thanks for your feedback. If you would like us to reach out and discuss your experience, please send an email to customer.feedback@tenpin.co.uk using "Review - York" as the subject plus the details and we can get in contact with you. Best wishes - Clare
Risposta di Tenpin - York
Hi there,
Thank you for your 1* review at Tenpin York! We are very sorry to hear you haven't had a great experience with us whilst on your recent visit to us and found the building to be colder than expected. We will ensure this is passed across to the correct team to make any future amendments needed and hopefully we can welcome you back to the venue again soon! Best wishes- Steph
The lane had a ball stuck in the gutter…
The lane had a ball stuck in the gutter for a while and the food took ages (over 30 mins).
10 gennaio 2026
Risposta di Tenpin - York
Hi Joe, thanks for leaving Tenpin York a rating and review. We appreciate your feedback and are sorry to hear about the ball and the food delay. We will look into these issues to improve our services in the future. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie
Risposta di Tenpin - York
Hello Yvonne, Thank you for taking your time to leave us a great 5* review for our Tenpin in York. We are pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Great bowling experience..
Great bowling experience... nice little touches like photo on screen... nice and clean in playing area and toilets. Food reasonable price and quite good
5 gennaio 2026
Risposta di Tenpin - York
Hello Andrew, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in York. We are really pleased to hear that you had a great time with us. We will pass your comments onto our staff at York! We do hope to see you again soon. Many Thanks - Kimberley
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.