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Tenpin - York Recensioni 

172
TrustScore 4 su 5

4,2

Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ York, GB


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Valutata 4 stelle su 5

Lovely fresh look so all nice and clean and a bit more open so feels less cramped. New machines. No queuing, managed to get our lane a few minutes early too. Deducted one star as the keypad didn't... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent service from the staff checking us in for our Ten pin bowling experience....loving the new look of the York location..not been in over a year. Only thing I would improve is the selection of... Leggi di più

Valutata 5 stelle su 5

We were attracted to Tenpin by the competitive price available which was around 50% cheaper than the local competition. Checking in was no problem and the venue seemed to have been upgraded since our... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

We had a lovely time bowling and then playing on some of the arcade games. There was a slight mishap with one of the balls getting stuck and there were a lot of staff milling about, but seemingly unav... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informazioni di contatto

  • Stirling Road, Clifton Moor Centre, Clifton Moor, York, YO30 4WZ, York, Regno Unito

  • 0333 034 6100

4,2

Molto buono

TrustScore 4 su 5

172 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,2

Tutte le recensioni

(172)

10.703 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

We booked online and ordered food at…

We booked online and ordered food at the same time. When we arrived they asked if we wanted it straight away, we said yes, we had played both games before the food came out afyer askig twice for it!
The staff were really nice though.
We then did laser, the new system wasn't working properly so while they were sorting it out they gave us the table tennis bats to play table tennis free while we were waiting.
The staff were very nice.

12 agosto 2026
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Risposta di Tenpin - York

Hello Susan, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin in York! We are sorry to hear the wait you faced for the meals to be served. And the issues with the Laser Tag system during your visit. We will pass your comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley

Valutata 5 stelle su 5

Great family get together for a fun…

Great family get together for a fun evening. Very helpful member of staff. So much better now for wheelchairs access getting to the lanes without any steps.

12 agosto 2026
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Risposta di Tenpin - York

Hello, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in York. We are thrilled to hear that you all enjoyed some family time with us. We do hope to see you again very soon. Many Thanks - Kimberley

Valutata 1 stelle su 5

I have a ten year old who wanted to go…

I have a ten year old who wanted to go in the new softplay that just opened and she is 1cm to tall and it is for up to 12 years old so how can a 12 12 year old be under 1.40cm if a 10 year old isn't it should be like 1.45cm

13 agosto 2026
Non scritta su invito
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Risposta di Tenpin - York

Hi Hayley, thank you for taking the time to leave a review of Tenpin York! We appreciate you sharing your experience and feedback regarding the height restriction in our soft play area and we understand the frustration this may have caused. Our height restriction is in place to ensure the safety of our guests and so we are very sorry to hear that your daughter was above the requirement. Your feedback is very important to us and so please be assured all will be shared with the appropriate team and in the meantime, we do hope this will not stop you from visiting us for our other activities in the future! Best wishes - Mel

Valutata 5 stelle su 5

Good experience

Easy to book on-line. Newly revamped interior provided a clean and fresh appearance. Only downside was the music was intrusively loud.

10 agosto 2026
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Risposta di Tenpin - York

Hi Tony, thank you for rating Tenpin York 5*! We're thrilled to hear that you found the booking process easy and liked the appearance of the venue. We're sorry for any disappointment caused with the music volume levels. We will be sure to pass your feedback on. Best wishes, Jade

Valutata 5 stelle su 5

Impromptu visit to Tenpin

I had an impromptu visit to Tenpin last night. Really impressed with the refresh. Fantastic attentive staff and great few games of bowling.

Staff are a credit to the organisation and I will return.

11 agosto 2026
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Risposta di Tenpin - York

Hello Mark,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you enjoyed your impromptu visit and were impressed with our recent refresh. It's wonderful to know that our staff made such a positive impression and that you had a great time bowling. We look forward to welcoming you back again soon! All the best ~ Laura

Valutata 5 stelle su 5

Friendly staff great atmosphere and my…

Friendly staff great atmosphere and my daughter cannot till we return.

12 agosto 2026
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Risposta di Tenpin - York

Hello Anna,
Thank you for taking the time to rate Tenpin York 5 stars. We are so pleased to hear that you and your daughter enjoyed the friendly atmosphere and had a great time with us. We can't wait to welcome you both back again soon! All the best ~ Laura

Valutata 5 stelle su 5

Quick to get us into the lane and add a…

Quick to get us into the lane and add a good game

6 agosto 2026
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Risposta di Tenpin - York

Hello Geoff,
Thank you for taking the time to rate Tenpin York 5 stars. We are so happy to hear that you had a great game and that we were able to get you to your lane quickly. We hope to see you again soon for more fun! All the best ~ Laura

Valutata 5 stelle su 5

Great place for teenagers to meet up

Girls had a great time, always do. Place to meet up with friends in a safe environment.

6 agosto 2026
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Risposta di Tenpin - York

Hi Jane, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how much you enjoy coming to visit us. We look forward to welcoming you back again soon! Best wishes-Leila

Valutata 5 stelle su 5

Very good experience

Very good experience

6 agosto 2026
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Risposta di Tenpin - York

Hello, what a wonderful 5* review of Tenpin York! It is great to see you had a fabulous time and we can't wait to see you again soon for another 5* experience! Best wishes - Mel

Valutata 3 stelle su 5

Great bowling but far too loud

We really love bowling and the new additions you are making to our local Tenpin Bowling.
However, during our last visit, some of the arcade machines were so loud, one of our party had to leave, and it spoilt our game.
I know and understand its a busy place and everyone is there to have fun, I am in no way wanting to stop that, but please please do consider the noise pollution from these games, think one was Fast and Furious, as it really overwhelmed what we were doing, and no doubt others too.

30 luglio 2026
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Risposta di Tenpin - York

Hi Jill
Thank you for your feedback regarding your recent visit. We're glad to hear you appreciate the new additions to our Tenpin Bowling. We are very sorry to learn that the noise from some of our arcade machines, particularly the Fast and Furious game, impacted your experience and caused a member of your party to leave. We understand how this could be overwhelming and we will certainly take your comments into consideration to improve the atmosphere for all our guests. Best wishes - Clare

Valutata 2 stelle su 5

Minimum amount of £5 far too high

Too noisy, background music not necessary. Grandparents take grandchildren and it is very uncomfortable with the extra noise.
Dislike new minimum amount of £5 to play on machines. Too much!!!! We should be able to choose how much we spend.

6 agosto 2026
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Risposta di Tenpin - York

Hello
Thank you for your feedback. We are truly sorry to hear that the background music and noise levels made your visit uncomfortable, especially for your grandchildren. We also understand your concerns regarding the new minimum amount for the machines. We will certainly pass your comments on to the relevant team for their consideration. Best wishes - Clare

Valutata 3 stelle su 5

Bowling was good price for bowling was…

Bowling was good price for bowling was good. We paid best part of £55 for food and it was very disappointing. Both pizzas we rock hard and not very nice and chips were rock hard also.
Would return for bowling but would not eat. Domino’s would have been cheaper and better

6 agosto 2026
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Risposta di Tenpin - York

Hi John
Thank you for your feedback. We're pleased to hear you enjoyed the bowling and found the price good. However, we're truly sorry to learn that the food was so disappointing. Your comments about the pizzas and chips being hard are concerning, and we will share this with our team for immediate review and improvement. We appreciate you bringing this to our attention. Best wishes - Clare

Valutata 1 stelle su 5

Explicitly did not tick the box for…

Explicitly did not tick the box for marketing and spam email. Stop using my contact information for marketing and reviews.

29 luglio 2026
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Risposta di Tenpin - York

Hi there. Thank you for taking the time to leave a rating and review for Tenpin York. We are sorry for any frustration caused by the email! We will raise this internally so avoid it happening again. Best wishes, Jade

Valutata 5 stelle su 5

Great

Booked online and were able to bowl
When we arrived. Did arrive earlier than lane booking and had to wait to check in- think they were short staffed - but everyone was doing their best and it did not affect us. Renovation works going on at present but it did feel roomier than before (glad to see the back of the Covid screens!).

29 luglio 2026
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Risposta di Tenpin - York

Hi Katrina, thank you so much for the lovely 5* review of Tenpin York! We are so pleased you had such a fun time and did not have to wait too long for your lane! We hope this means you will visit us again soon and we look forward to welcoming you back again soon! Best wishes - Mel

Valutata 1 stelle su 5

The noise was so loud I understand work…

The noise was so loud I understand work was going on but to pay full price was a bit of a joke

29 luglio 2026
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Risposta di Tenpin - York

Hi Claire, firstly, thank you for leaving a review of Tenpin York. We are very sorry to hear that your recent visit did not meet your expectations. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-York' for somebody to reach out to you regarding this. Best wishes-Leila

Valutata 5 stelle su 5

The staff were nice and friendly and…

The staff were nice and friendly and although there was major construction work going on at the venue it didn’t impede our play. The York Tenpin is amazingly priced and we got two bowling games for half the price of your Leeds venue.

29 luglio 2026
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Risposta di Tenpin - York

Hi Zoe, thank you for leaving a 5* review of Tenpin York! We're so glad to hear how friendly you found our staff and how amazing you found the pricing. We look forward to welcoming you back again shortly. Best wishes-Leila

Valutata 5 stelle su 5

Great time

Great time, equipment has been refreshed and the team there couldn't do more for us. Thanks very much.

29 luglio 2026
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Risposta di Tenpin - York

Hi Andy, thank you for the brilliant 5* review for Tenpin York! We're pleased to hear that you had a great time and that our team were able to help during your visit. We look forward to welcoming you back again soon! Best wishes - Adelaide

Valutata 5 stelle su 5
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Risposta di Tenpin - York

Hi Mathew, thank you for the 5* review for Tenpin York! We're so pleased to hear that you found the venue clean and tidy and that our team provided a friendly service. We hope to see you again soon! Best wishes - Adelaide

Valutata 5 stelle su 5

reasonable price

reasonable price
friendly staff
only really grip would be time from ordering on app to arriving on lane however place was busy and staff were looking busy so can be forgiven

22 luglio 2026
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Risposta di Tenpin - York

Hi there, thank you for rating Tenpin York 5*! We're thrilled to hear that you found the venue to be reasonably priced and that staff were friendly. We will be sure to pass your feedback on regarding wait times. We hope to see you again soon for another 5* experience. Best wishes, Jade

Valutata 5 stelle su 5

Fantastic family outing

Fantastic family outing, ten pin bowling and food. Will definitely go again!

22 luglio 2026
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Risposta di Tenpin - York

Hey John, thank you so much for the amazing 5* rating and review of Tenpin York. We're delighted to hear you had a fantastic time out as a family and enjoyed bowling and food. We look forward to your return!
Take care,
Kirsty

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