The party was a good price, But you they book too many parties, there are not enough staff to pick the children entertained, the dancing was only do at the first 3 parties. I am not sure when the cak... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The party was a good price, But you they book too many parties, there are not enough staff to pick the children entertained, the dancing was only do at the first 3 parties. I am not sure when the cak... Leggi di più
L'azienda ha risposto
Great value for money!! Normally go to Hollywood Bowl in speake but there prices are just silly compared to Tenpin two games of bowling at speake worked out at £65!! 🤢 so much more to do too. Defini... Leggi di più
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Yes it was busy but it is to be expected in the school holidays. We were able to access our lane early, Staff were polite, they cleaned in an orderly manner and the kids enjoyed the bowling.
L'azienda ha risposto
Took my children and nieces for my son’s birthday, ranges from 2-17years old and they all had a lovely time. The only really issue we had was we went on a warm day an we found it really warm in there... Leggi di più
L'azienda ha risposto
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, Regno Unito
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Facilities were great, we enjoyed the bowling and the soft play area. Staff member seemed unsure of offers and pricing and our drinks also took 25 minutes to arrive.

Risposta di Tenpin - Warrington

Risposta di Tenpin - Warrington
Sorry…service was slow getting my booking up, slow for drinks and then incorrect. Lane kept breaking. Overall pretty rubbish really!

Risposta di Tenpin - Warrington
We love the new layout and the soft play was a great addition?

Risposta di Tenpin - Warrington
Love the place friendly service from staff and lovely customers. Easy to book and lovely environment

Risposta di Tenpin - Warrington
We love it here at ten pin, my child and I go regularly, reasonably priced and lots more to do now, since the refurb

Risposta di Tenpin - Warrington
Everything was lovely, my daughter had a beautiful birthday party with you guys!!!! Thank you!!!!

Risposta di Tenpin - Warrington
Great atmosphere, lots of choice of activities arcade have a great selection of machines.

Risposta di Tenpin - Warrington
Couldnt log in to the interactive darts by the time i queued up to ask for help only had 15mins left. Waste of time and money

Risposta di Tenpin - Warrington
Great interactive darts and bowling. Check in was easy and everything ran to time. Only slight negative was the tables in the food and drink area were not cleared or wiped down from previous visitors. It was a busy day though but would have been nice to find a clean table.

Risposta di Tenpin - Warrington
Warrington Tenpin had a disappointing experience during my recent visit. The customer service was quite poor, as there was only one person at the bar, leading to long wait times for our food and drinks ordered to the lane. When we went to inquire about our order, we found our drinks sitting on the bar, with staff claiming they were unable to deliver them due to a lack of staff.
This is not the first time I’ve encountered this issue; every visit seems to have the same staffing problems. If you’re unable to provide proper service, perhaps it’s best not to offer it at all.
Additionally, I faced a serious concern with my son, who is a Type 1 diabetic and was experiencing low blood sugar. Getting assistance for him was difficult, and the two senior staff members we interacted with were not welcoming and lacked people skills.
I hope the management addresses these issues to improve the customer experience in the future.

Risposta di Tenpin - Warrington
Terrible service today , only two on the bar and was ordering from the lanes and never received drinks on many occasions . After waiting for a coffee for 30 minutes I walked to the bar it was on the side probably cold . The young dark haired girl was polite about it and apologised but the older girl with blonde hair pulled a face when I asked for a refund . Food was awful too . It’s such a shame all that money has been spent to do up the place to have rude staff that kill the atmosphere . I will be avoiding !

Risposta di Tenpin - Warrington
Great venue, great fun for everyone but the food was diabolical ! Such a shame, food was cold, very dry, certainly not as advertised, all condiments were missing (salad, sauce, cheese for burgers etc) cost a fortune too, 3 adults and 8 teenagers for a birthday, would definitely visit again for the activities but certainly won’t eat there again

Risposta di Tenpin - Warrington
Was amazing atmosphere. Great staff and so much fun. We will back again soon. Free car park. And booking was so quick and easy.

Risposta di Tenpin - Warrington

Risposta di Tenpin - Warrington
The bowling was brilliant grandson loved it.
The food was disappointing.
Arcade was expensive winning tickets for small prizes. Not much for kids to play on to win tickets.
But all in all had a brilliant day and memories made

Risposta di Tenpin - Warrington
I booked a kareoke party for my daughter .
After an hour the karoke was turned off so we vacated assuming it was time for the food as had no direction of what to do. I sat the girls down at a free table as there was no reserved space, to be approached by a member of staff saying that we had another 30 mins in the booth. I explained that the kareoke had turned off so we may as well have the food. The pizza ls that were served were disgusting, they had obviously been sat for a long time as they were cold and solid and one was burnt to a crisp, this one I returned. On top of that i asked for juice for the girls at the party and was charged £7.50 for them. A drink would be a small expectationsl to be included in a "party" Overall i was extremly dissapointed and will not be booking a party with ten pin in the future

Risposta di Tenpin - Warrington
Darts games didn’t work correctly, not a picking the darts up when they went in the board, staff reset but it still missed some

Risposta di Tenpin - Warrington
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