Very very very rude staff and drinks took ages to be ready. We ordered drinks from the lane before our first game of bowling and we had to go and ask twice about them, eventually bringing them back ou... Leggi di più
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Trinity Walk, WF1 1QS Wakefield, England, GB
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Very very very rude staff and drinks took ages to be ready. We ordered drinks from the lane before our first game of bowling and we had to go and ask twice about them, eventually bringing them back ou... Leggi di più
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Great experience and good value for money. Booked the deal with a children’s meal included which was great 👍🏻. Wasn’t too busy at all so felt relaxed and not having to shout to have a conversation.... Leggi di più
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First time we have visited the Tenpin in Wakefield - great to have a new tenpin facility in the city. Very impressed with the facilities there - 24 lanes for bowling plus lots of other arcade games.... Leggi di più
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Totally brilliant experience after 3 visits. Staff so helpful. Exceptionally clean facilities and arcade prices reasonable. Air hockey,pool ,table tennis great time fillers,fun and reasonable. Boys... Leggi di più
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Tenpin Wakefield is easy located in the heart of Trinity Walk in Wakefield city centre and easy to reach from across West Yorkshire. With modern bowling lanes and dynamic LED lighting, we're a top spot for families, groups and proper nights out. And it's not just bowling. We've got laser tag, private karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Wakefield, sorted.
Trinity Walk, WF1 1QS, Wakefield, England, Regno Unito
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Staff were lovely, we did bowling and lazer tag which was relatively cheap due to their Tuesday deals. We now go on a Tuesday and love when we are there. 5 stars

Risposta di Tenpin - Wakefield
Currently the best thing about Wakefield. Had a brilliant time bowling, chatted to a very friendly staff member called Craig. He clearly has a passion for the job. Now the air-conditioning is sorted it's definitely the place to be. Come on Wakefield give this place a chance.

Risposta di Tenpin - Wakefield
Great time so much to do as well as bowling. Just air con wasn’t working but extremely warm.

Risposta di Tenpin - Wakefield
The air-conditioning was either not working or couldn't cope.
The room was so hot without any air.
The children were not happy and didn't want to stay.
A complete waste of £80
Also music was so loud, the receptionist misheard my name and gave us wrong booking, we then got our food during our games instead of after. wouldn't visit again unless these issues are resolved.
On the plus side the staff were all very helpful.

Risposta di Tenpin - Wakefield
I've been celebrate my birthday day with friends and my son. But we were very disapointment about temperature inside top room, where is bowling game. No one have playing fun because was like inside oven. Where is air condition? Waste money for me.

Risposta di Tenpin - Wakefield

Risposta di Tenpin - Wakefield
Was absolutely red hot no air (the staff said it dosnt work) long ques to check in and at bar think the staff was exhausted due to the heat

Risposta di Tenpin - Wakefield
Was a good afternoon. Apart from the incident with panda mama, there fire alarm went of causing the tenpin at Wakefield to go off. So we ended up been outside at the firepoint an then the front entrance for a while. But other than that had a great time. Looks great inside. Lots to do.

Risposta di Tenpin - Wakefield
Good: Great location, easy access & good parking. Interactive darts setup great. Bowling and other activities looked good.
Good/Bad: Only one bar staff working, She was good, but she was rushed off her feet & at times people waiting for drinks were getting frustrated. More annoyingly there were several ‘team’ members standing around chatting who could have helped and at the very least served soft drinks.
BAD: The room was stiflingly hot, aircon was nonexistent and with because the bar service slow the birthday celebration was slightly marred.

Risposta di Tenpin - Wakefield
New place im guessing staff still working things out but was very slow service when was about 6 staff stood in same place, the heat was unbearable im confused on why no air con. Will try again soon.

Risposta di Tenpin - Wakefield
The first time I have visited Tenpin, took my grandson and his friend the whole experience was great from the moment we arrived to when we left. Great staff , very clean and not too expensive. Would definitely be going again

Risposta di Tenpin - Wakefield
Good fun and great to have in Wakefield as there isn’t much to do locally anymore however they had no shoes in sizes 5,6 and 7. Someone I attended with had sandals on as we are having gorgeous weather for a change and when she told them her shoe size (6) they stated they could only supply a 4 or 8, she obviously had to choose the 8’s. They were that big it was a trip hazard so she took them off and put her own shoes back on. This eventually led to staff stating if she didn’t wear the shoes, our game would be stopped. It’s unacceptable to not have shoes in all sizes available and make someone wear shoes way too big. Once all the other groups left and it was only us and one other group of two on the lanes she asked to swap them to a 6 assuming they didn’t have the size due to the amount of people playing earlier on however they still said they didn’t have any, meaning they don’t have any of the three arguably most common sizes for women. I understand the rules of wearing the correct footwear and it wouldn’t have been an issue if they fit, two sizes too big is simply unacceptable and a bigger hazard than an open toe shoe.

Risposta di Tenpin - Wakefield
Quick service and straight into our bowling games, nice atmosphere and friendly staff.
Nice entertainment venue

Risposta di Tenpin - Wakefield
Well set up, clean, plenty of entertainment for the family. If i had to have one negative thing to say it would be that it was very warm, we visited during warm weather and would have benefited from some cool air either fans or air conditioning, having neither of these made the heat quite unbearable when bowling.

Risposta di Tenpin - Wakefield
We had a great day...We would like to thank Neil and all the team at Wakefield Trinity for helping us when our friend required medical attention....Thankyou

Risposta di Tenpin - Wakefield

Risposta di Tenpin - Wakefield
Excellent service
Extremely clean and tidy including the toilets.
Staff Excellent and very polite
Value for money
Can not fault anything ... absolutely brilliant

Risposta di Tenpin - Wakefield

Risposta di Tenpin - Wakefield
The children loved the laser quest and the arcades but the service was very disappointing. We had booked a laser party and once the party host had signed them in, we didn’t see him again. My child fell over in the game and hurt his leg, causing a huge bruise and we weren’t notified.
But the most disappointing element was the food afterwards. After receiving their pizzas, we were kept waiting 45 minutes for the cake and a further 20 minutes for their ice cream. Nobody came to see us at the end to conclude the party and it was overall just so disappointing. I would take the children again for an activity but would certainly not recommend a party package.

Risposta di Tenpin - Wakefield
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