Our grandchildren thoroughly enjoyed the bowling and playing pool. Checking in at the desk was easy. The meeting venue has benefited from new, more comfortable seating. However, a MAJOR let down were... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Had a great time however, both male and female toilets were beyond disgusting with urine everywhere (yes in both female and male toilets) and sick all across one of the male toilets. Glass cups were l... Leggi di più
L'azienda ha risposto
My daughter and her friends really enjoyed bowling for her birthday. We had the deal with the children's meal. Every basket was empty, so im assuming everyone enjoyed 😁 also noticed a karaoke room, s... Leggi di più
L'azienda ha risposto
Brilliant place to have a good time. They offer bowling, arcade and escape rooms. There is fun for all ages. It is relatively cheap. The customer service is great, everyone seems to have a great attit... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informazioni di contatto
Parc Tawe, The Strand, Swansea, SA1 2AX, Swansea, Regno Unito
- 0333 034 6100
4,2
Molto buono
150 recensioni
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Risposta di Tenpin - Swansea
Hi Kaz, thank you for your 4* review of Tenpin Swansea! We're so glad to hear such positive feedback and we look forward to welcoming you back again soon! Best wishes-Leila
Great afternoon
Great afternoon. Had one game of bowling played on the arcade games and had children’s meal chicken nuggets and chips.
Nuggets weren’t very nice.
Staff (gentleman) helped me start the game with my grandchildren really helpful.
Plenty of staff but only one till to order food so long wait. The man taking the orders of food was serving the drinks too. Should have been help for him as there was plenty of staff standing around. Good overall few hours out.
20 agosto 2026
Risposta di Tenpin - Swansea
Hi Sharon, thank you for your 4* review of Tenpin Swansea! We're so glad to hear how much you enjoyed your afternoon. We also appreciate the feedback regarding the chicken nuggets and we apologise about the long wait times to order food. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila
Risposta di Tenpin - Swansea
Hi Lynn,
Thank you for your amazing 5* review at Tenpin Swansea! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Risposta di Tenpin - Swansea
Hello Tony,
Thank you for taking the time to rate Tenpin Swansea 2 stars. We're truly sorry to hear that your recent experience was not up to par. We apologize for the staff rushing you and for the soft drinks not being fizzy. We will share your comments with our team to ensure improvements are made. We look forward to welcoming you back again soon. All the best ~ Laura
Risposta di Tenpin - Swansea
Hi Aimee, thank you for your fantastic 5-star review of Tenpin Swansea! We are so pleased to hear that you enjoyed the atmosphere and found our team to be lovely and efficient. We appreciate your kind words and we can't wait to see you again soon! Best wishes - Mel
Great from start to finish
Great from start to finish. The ladies working that morning were brilliant. Nothing was to much.
6 agosto 2026
Risposta di Tenpin - Swansea
Hey Jenny, thank you so much for the amazing 5* rating and review of Tenpin Swansea. We're delighted to hear that you had a great time and that the team provided brilliant service. Hope to see you again soon!
Take care,
Kirsty
Risposta di Tenpin - Swansea
Hello Diane, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you enjoyed your recent trip to our Tenpin in Swansea. We are thrilled to hear that everyone enjoyed the game. We do hope to see you again very soon. Many Thanks - Kimberley
The whole experience is enjoyable even…
The whole experience is enjoyable even queing at reception lol as everyone seems happy in their job.
Always spotlessly clean inc the toilets.
Food was hot and good value for money. Will definitely be back with grandchildren
6 agosto 2026
Risposta di Tenpin - Swansea
Hi Rosemary, thank you for the 5* rating of Tenpin Swansea. We're so pleased to hear that you had such an enjoyable experience, from our happy team to the spotless facilities and great value food. We can't wait to welcome you and your grandchildren back again soon!
Take care,
Kirsty
Staff was very helpful
Staff was very helpful. Nice enviroment. Pitty about the toilets, not very clean. Other than that my experiece was good
6 agosto 2026
Risposta di Tenpin - Swansea
Hi Angel, thank you for the 5* rating of Tenpin Swansea. We're pleased to hear you have a nice time and that the team were helpful. Your feedback is important to us and we will ensure this is passed on to the relevant team for future improvement.
Take care,
Kirsty
It was a fun day from start to finish…
It was a fun day from start to finish and the staff made us feel welcome
29 luglio 2026
Risposta di Tenpin - Swansea
Hi there, thank you so much for this amazing 4* review of Tenpin Swansea! We are so happy you had a fun day and received excellent customer service from the team. We can't wait to welcome you back soon! Best wishes, Jade
It was great family fun and also the…
It was great family fun and also the staff were helpful making sure we were happy
29 luglio 2026
Risposta di Tenpin - Swansea
Hello Christopher,
Thank you for taking the time to rate Tenpin Swansea 5 stars. We appreciate you taking the time to leave such a wonderful 5-star review! We are so happy to hear that you had a great time with your family and that our team helped make your visit enjoyable. We look forward to welcoming you back again soon! All the best ~ Laura
Was very enjoyable and drinks are very cheap
Great Experience fantastic day out and drinks were cheap
29 luglio 2026
Risposta di Tenpin - Swansea
Hi Geraint, thank you for the fab 5* review for Tenpin Swansea! We're thrilled to hear that you had a great experience and that you enjoyed the drinks. We look forward to seeing you again soon! Best wishes - Adelaide
Children thoroughly enjoyed playing…
Children thoroughly enjoyed playing tenpin bowling and the newly improved environment and facilities were great.
22 luglio 2026
Risposta di Tenpin - Swansea
Hi there, thank you so much for this amazing 5* review of Tenpin Swansea! We are delighted that the children enjoyed the bowling and that you enjoyed our newly improved facilities! We will be sure to pass this fab feedback on. Best wishes, Jade
Tenpin Party
Visited for my daughter and her friends joint party at Tenpin Swansea. It was fantastic, well planned and managed, the staff on shift were lovely,chatty and friendly - all were great with the children. The parties are great value for money, would highly recommend.
22 luglio 2026
Risposta di Tenpin - Swansea
Hi there, thank you for rating Tenpin Swansea 5*! We are so glad to hear these lovely comments regarding our birthday parties and the value for money. We will be sure to pass your comments on regarding our staff too. Thanks again! Best wishes, Jade
Risposta di Tenpin - Swansea
Hi Marie, thank you very much for the wonderful 5* review of Tenpin Swansea! It is brilliant to see so much fun was had and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Great facilities
Great facilities. Really clean. Very friendly staff. Booked time slot in advance and it was available right on time with no waiting. Great choice of food and drinks.
22 luglio 2026
Risposta di Tenpin - Swansea
Hello Tracey,
Thank you for taking the time to rate Tenpin Swansea 5 stars. We are so pleased to hear that you enjoyed our facilities, found them clean, and experienced friendly service. It's wonderful that your pre-booked time slot was ready for you and that you appreciated our food and drink selection. We look forward to welcoming you back again soon! All the best ~ Laura
Fun day at bowling
Fun day at bowling, the staff are so friendly and welcoming, they actually went above and beyond on our visit Thank you 😊
9 luglio 2026
Risposta di Tenpin - Swansea
Hi Nicola, thank you for your 5* review of Tenpin Swansea! We're so glad to hear how much fun you had at our bowling alley and that you received such a high standard of customer service. See you again soon! Best wishes-Leila
The booking in process was quick and we…
The booking in process was quick and we enjoyed our games. The only issue we had was the card machine to pay for drinks, which was very slow.
14 luglio 2026
Risposta di Tenpin - Swansea
Hi Katrina, thank you for the 4* rating of Tenpin Swansea. We're happy to hear you enjoyed your recent visit and that the booking in process was quick and sufficient. Your feedback is important to us and we will ensure this is passed on for future improvements.
Take care,
Kirsty
We had a really good time celebrating a…
We had a really good time celebrating a birthday. I had an issue with the toilet, but once I informed the staff it was dealt with immediately.
My only negative would be, having paid for two games online in advance, when we decided to play one more, it worked out quite expensive. Perhaps, in an instance like this, the price could be more reasonable. However, it didn't spoil our positive experience on the day.
14 luglio 2026
Risposta di Tenpin - Swansea
Hi Joan, thank you for the lovely 5* rating of Tenpin Swansea. We're so glad you had a really good time celebrating a birthday with us. We appreciate you letting us know about the toilet issue, and we're pleased our staff resolved it quickly. We will ensure your feedback is passed on to the relevant team. We hope to see you again soon!
Take care,
Kirsty
Pleasant and helpful staff.
Pleasant and helpful staff.
Very pleased with the price of the bowling and the food
14 luglio 2026
Risposta di Tenpin - Swansea
Hi Louise, thank you for your 5* review of Tenpin Swansea! We're so glad to hear that you found our staff pleasant and helpful and that you were so pleased with the pricing of our bowling and food. We look forward to welcoming you back again soon! Best wishes-Leila
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