Really enjoyed our visit - the lady checking us in for our bowling booking spotted that my youngest was wearing ear defenders (he is autistic and not great with loud noises), so she kindly put us on a... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeBarbican Leisure Park, Barbican Approach, Coxside, Plymouth, PL4 0LG Plymouth, GB
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We have been bowling here on many occasions over the years and I’ve always enjoyed our experience. The staff are friendly, the bowling alleys are fun. Then there is an arcade of all sorts of games a... Leggi di più
L'azienda ha risposto
The booking process was easy. I enjoyed the family discount as an added bonus. BUT we were shocked that there was literal mice running around. When I spoke to the staff, they brushed it off casually a... Leggi di più
L'azienda ha risposto
It could be 5 stars if they could serve a coffee ☕️ with a cream on top or caramel or café latte or cappuccino.I mention they have a professional coffee machine...so option for coffee are many. Mayb... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informazioni di contatto
Barbican Leisure Park, Barbican Approach, Coxside, Plymouth, PL4 0LG, Plymouth, Regno Unito
- 0333 034 6100
4,0
Molto buono
221 recensioni
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Booked two games of bowling with food…
Booked two games of bowling with food and the staff went above and beyond making sure we had a brilliant experience
26 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Gemma, thank you for rating Tenpin Plymouth Barbican 5*! We're thrilled to hear that you had a brilliant experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Risposta di Tenpin - Plymouth Barbican
Hi Yuko
Thank you for your fantastic 5-star review! We're so happy to hear you had such a great time singing with your group and that our staff were lovely. We hope to see you again very soon for more fun! Best wishes - Clare
Brilliant experience
The atmosphere in the building with brilliant, people were happy not miserable, me and my friends has a wonderful time
21 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Dylan
Thank you for your fantastic 5-star review! We're so happy to hear that you and your friends had such a wonderful time and enjoyed the positive atmosphere in our building. We hope to see you again soon! Best wishes - Clare
People's needs not met
The burger was so dry it was like sandpaper. No sauces added or sachets.
Was placed
With a family with an autistic child who was 'kicking off' & screaming.
Why would you place a group of 4 adults with this family????
The whole experience was ruined by this child's outbursts - support needs. We couldn't be given a alternative lane.
I went for a 'last outing' with my son before he leaves for army training.
We were all glad to leave.
I appreciate you can't predict additional needs children's behaviour but u can place people better.
My support needs were not met. I went in anxious emotional & teary . Then came out angry & agitated pissed off my memory was ruined.
25 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hello Georgina
We are truly sorry to hear that your recent visit was so disappointing, especially given the special occasion. We sincerely apologize for the poor quality of the burger and the lack of sauces. We also regret that your seating arrangements negatively impacted your experience and understand your frustration regarding the noise. We appreciate your feedback and will be sure to pass this on for internal review. Best wishes - Clare
It could be 5 stars if they could serve…
It could be 5 stars if they could serve a coffee ☕️ with a cream on top or caramel or café latte or cappuccino.I mention they have a professional coffee machine...so option for coffee are many.
Maybe next time.
25 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hello
We appreciate your feedback and the 4-star rating. We understand your desire for a wider variety of coffee options, especially with our professional machine. We're always looking to enhance our offerings and will certainly consider your suggestions for future improvements. We hope to impress you next time! Best wishes - Clare
Food came out at start of game too early
Booked for my parents to take son they and I didn’t realise they send out food the moment you start bowling and at 11 it’s not what you want could they have said hold the food until after we played? They weren’t asked.
25 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Sally
We appreciate you sharing your feedback regarding the timing of the food delivery. We understand how inconvenient it was for your parents to receive their meal at the start of their bowling session. We will review our food service procedures to ensure better coordination with activity times. Best wishes - Clare
Good time had by all
We had a good couple of hours. It was clean. Easy to get served for drinks. Food was ok. We booked in at 11 would have been better for the food to come out at 12 rather than 11:30.
20 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Jeanette, thank you for leaving a 4* review of Tenpin Plymouth Barbican! We're so glad to hear that your group had such a great time on your recent visit, and that you found the venue nice and clean, and the drinks service efficient. We hope to see you again soon at some point in the future hopefully for a 5* experience. Best wishes-Leila
Friendly helpful staff
Friendly helpful staff. We booked the deal which was a game for the 3 of us including a cheeseburger with chips each for less than £20 - it was a Monday.
That was fun, perfect for the kids at a reasonable price. Venue had loads of lanes. Easy to set up the lane. Was easy to book online but you did have to search for the best deals or you could end up paying a lot more.
Plenty of free parking
17 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Mary, thank you for your 4* review of Tenpin Plymouth Barbican! We're so glad to hear that you found our team friendly and helpful, that you enjoyed amazing pricing booking with our summer deal, and that the children had such a great time. See you again soon! Best wishes-Leila
Both our grandsons had a great day out…
Both our grandsons had a great day out bowling. The staff were extremely helpful.
20 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi there, thank you for leaving a 5* review of Tenpin Plymouth Barbican! It's wonderful to hear how much your grandchildren enjoyed bowling and that our staff were so helpful. We look forward to welcoming you back again soon! Best wishes-Leila
Everything was timed perfectly
Everything was timed perfectly, courteous and friendly staff. The whole group loved it. Will go again.
20 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi there, thank you for your 5* review of Tenpin Plymouth Barbican! We're so glad to hear that everything on your recent visit went so smoothly and that your group had the best time. See you again soon! Best wishes-Leila
Very good fun
All the facility and games and equipment.
The lady who I spoke to when I arrived was very friendly and cheerful.
14 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Jessica, thank you for your 4* review of Tenpin Plymouth Barbican! It's lovely to hear how friendly and cheerful you found one of our staff members and that you had lots of fun. We can't wait to welcome you back again shortly! Best wishes-Leila
Great holiday experience
We had a really good time - it was easy to book online, the staff were friendly and helpful and I won the bowling!
13 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Tracey, thank you for your 5* review of Tenpin Plymouth Barbican! We're so glad to hear that you had such a good time, and that you found the booking process efficient, and our staff so friendly and helpful. See you again soon! Best wishes-Leila
Verry satysfacion
20 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Aleksandra, thank you for leaving a 5* review of Tenpin Plymouth Barbican! We love to hear this and we look forward to welcoming you back again soon! Best wishes-Leila
The lane was a little sticky and…
The lane was a little sticky and untidy. We had to clean it before we could use it
20 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Caitlyn, thank you for leaving a 4* review of Tenpin Plymouth Barbican! We're sorry to hear that you had to clean the lane before it could be used and we will ensure the relevant team is made aware to prevent this from happening in the future. We look forward to welcoming you back again soon! Best wishes-Leila
Very disappointing experience regarding…
Very disappointing experience regarding cleanliness. When we arrived at our bowling lane the table was completely dirty empty glasses were scattered on the floor and the floor itself was entirely wet
20 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Jo, thank you for leaving a review of Tenpin Plymouth Barbican. We are very sorry to hear about the issues you experienced on your recent visit including the lack of cleanliness which impacted your experience. We will ensure that this is passed across to the relevant team for future improvements to be made. If you would like to discuss this further, please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Plymouth Barbican' for somebody to contact you regarding this. Best wishes-Leila
Excellent night
Excellent night . Well priced with a great selection of games and drinks for the whole family
12 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Stephen, thank you for leaving a 5* review of Tenpin Plymouth Barbican! We're so glad to hear that you had such an excellent time on your recent visit, and that you found a wide range of things to do at such a great price. See you again soon! Best wishes-Leila
Birthday celebration
The staff were very helpful, explaining how to use the console.
The building was clean. We weren't rushed and it was all set up for us.
8 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hello Sandra, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time and found our team helpful. We will pass your lovely comments onto our team. We do hope to see you again soon. Many Thanks - Kimberley
Fab night bowling
Staff were great, especially Lucy and Emily mcreedy who were lovely girls , friendly and happy. Food was yummy too. Great service !
11 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Caroline,
Thank you for your fantastic 5* review at Tenpin Barbican! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
There were not enough bowling balls to…
There were not enough bowling balls to go round especially for children. The lightest I couldn’t find was a 7 and could only find one but the game itself and venue were really good
12 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Stacey,
Thank you for your lovely 4* review at Tenpin Barbican! We are delighted to hear that you've had sch a great time whilst on your recent visit to us! However, we are sorry to hear that you felt there wasn't enough bowling balls to go around. Your feedback is important to us and we hope to welcome you back again very soon! Best wishes- Steph
Great service
Great service. Lots of fun. Food was good and I beat everyone at bowling so all around great day.
12 agosto 2026
Risposta di Tenpin - Plymouth Barbican
Hi Liam,
Thank you for your fantastic 58 review at Tenpin Barbican! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! best wishes- Steph
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