Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.
L'azienda ha risposto
Hubby and I took two grandchildren aged 8 and 10. Had a package with food included. Good fast service, food brought directly to our lane for ease. Hadn’t been bowling in years. Impressed by all t... Leggi di più
L'azienda ha risposto
The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... Leggi di più
L'azienda ha risposto
Will admit our group did turn up a bit late however I double checked with the staff if we would get our full two hours and they said we would. People were also in our room during our booked time but s... Leggi di più
L'azienda ha risposto
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great venue, staff extremely helpful. We arrived early but our lane was ready. The Thursday deal of 2 games and drink for £10 was great value. Only reason Tenpin gets 3 stars. It was Freezing 🥶 🥶🥶🥶🥶🥶🥶🥶🥶 air con was on full blast at the end of January. Had to bowl in my coat as I was so cold.

Risposta di Tenpin - Nottingham
Great session with the family. We ordered food and that came straight to the lane.

Risposta di Tenpin - Nottingham
Paid for 2 games but the time allotted did not consider the time necessary for two children under 12yrs old and one with with SEN to conclude their game independently. Meaning it was rushed and child with SEN felt upset viewing it as their personal failure.

Risposta di Tenpin - Nottingham

Risposta di Tenpin - Nottingham

Risposta di Tenpin - Nottingham
We always enjoy it here.
Beer and food prices are reasonable. Possibly getting ready for a bit of a refurb in places.

Risposta di Tenpin - Nottingham
I have never seen such an untidy, dirty, un kept restaurant area. Although I appreciate it must have been a busy Saturday afternoon we arrived at 6pm and stayed for approx 3 hours, most tables remained uncleared and I didn’t see any staff member make any attempt to hoover, sweep any of the food or litter off the floor or clean a table. I picked up most of the litter/food from under our table and cleared the rubbish just so our party of 10 could sit down and eat somewhere. It was disgusting and taking into account the amount of staff on the shift when we arrived this could have been quickly turned around. I even watched a member of staff walk over a coat which had fallen on the floor with no attempt to hang it back on the chair it had obviously fallen off. Although the bowling worked well and the food was good I wouldn’t return as the restaurant area was absolutely filthy.

Risposta di Tenpin - Nottingham
Fantastic we had a wonderful time, the party was amazing

Risposta di Tenpin - Nottingham
We had a great time. Loved the bowling experience and arcade. We also had our son’s birthday party there on 4th Jan and that was great too. Would recommend

Risposta di Tenpin - Nottingham

Risposta di Tenpin - Nottingham
X2 power cuts the windows were open so was also freezing bin there.

Risposta di Tenpin - Nottingham
Efficient staff member on front desk. I had ordered on line so she was quickly able to direct us to the allotted lane to begin bowling. The only disappointment was regarding the games machines in an adjacent area. One of these asks customers to spin a wheel and depending on the prize, then gives tickets which can be exchanged for sweets/toys etc. Every time we have used this type of machine it always fails to give the full amount that has been won. My grandson told a member of staff about the problem and stood by the machine, but no one came to sort it out. It's definitely not a one off issue as it has happened on our last 3 visits. Once again spoiled the trip for my grandson.

Risposta di Tenpin - Nottingham
One game of bowling and 1 hour kareoke just over £100 (6 people). It was very cold inside the evening we went and unfortunately the food was cold and a little like cardboard! It wasn’t ready before our bowling game started so staff kindly agreed to bring it to us but something went wrong and staff said they hadn’t got the message. The team were doing their best on a busy evening

Risposta di Tenpin - Nottingham
Amazing, great service. Staff are helpful. Bowling alleys are great. Great laugh for all ages.

Risposta di Tenpin - Nottingham
Bowling is great but the seating is naff if you’re expected to eat and play. No space for food to go while playing if there’s more than 2 players.
Also the bathrooms always stink like they have never been deep cleaned

Risposta di Tenpin - Nottingham
Honestly I’m not sure I’ll return. Booked a family ticket and needed to add an additional student on arrival, got charged £16+ to do this as they can only add an adult.
The venue was cold, we didn’t take our coats off! The lanes are still segregated with Perspex screens from Covid and the seating per lane only accommodates 3people meaning half our party were stood up for the whole 2 games. The balls got stuck and the alert button on the electronic screen did not send anyone to help and we had to seek out a member of staff to rectify this. Drinks were served from bottles and no glass or ice accompanied them, without us having to ask.

Risposta di Tenpin - Nottingham
Good experience. We haven’t been for years. Food was ok. A bit cold. Staff were helpful.

Risposta di Tenpin - Nottingham
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.