Visited in the morning in the school holidays. The lanes were great, staff helpful and friendly. The only issue I have is the arcade games. I’ve visited before and had an issue with the machines tak... Leggi di più
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Scopri cosa dicono le persone
Couple of website issues (error messages) but eventually got the booking to go thru. Service at Leeds great, friendly staff and a wonderful experience. Really nice to see the refurbishment which has t... Leggi di più
L'azienda ha risposto
Me, my girlfriend and my best friend went to do an escape room. The HM Titanic was brilliant, we beforehand had to book but we did this in person with one of the staff members called Freya. She was wo... Leggi di più
L'azienda ha risposto
Really friendly staff who allowed us to start an hour before our booking time as we got there a lot earlier than expected. Haven’t been here for years and the upgrades to the interior are amazing, che... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informazioni di contatto
13 Merrion Way, Leeds, LS2 8BT, Leeds, Regno Unito
- 0333 034 6100
4,1
Molto buono
113 recensioni
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Excellent lanes…
Visited in the morning in the school holidays. The lanes were great, staff helpful and friendly.
The only issue I have is the arcade games. I’ve visited before and had an issue with the machines taking money and it not registering. The same happened and whilst using the cash machine the money never appeared either- the manager however did sort this out but this seems to be an ongoing issue for them. Another family had the same issue whilst waiting for the money back.
29 luglio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Tenpin - Leeds
Hi Timileehin
We are pleased to hear that you had an awesome time on your recent visit. Thank you for the 5* rating, we appreciate it. Best wishes - Clare
Risposta di Tenpin - Leeds
Hey Louise, thank you so much for the 5* rating of Tenpin Leeds. We're thrilled to hear you had a great time and found the venue to be nice and clean and that the team were helpful. We look forward to welcoming you back again!
Take care,
Kirsty
Risposta di Tenpin - Leeds
Hello SS,
Thank you for taking the time to rate Tenpin Leeds 1 star. We are sorry to hear that you didn't recieve the 5 star customer service we wish to give all our customers. We hope that your next visit is a more enjoyable one.
All the best ~ Laura
No complaints! You should totally go!
So much fun! Loved the bowling, pool, and arcade games. The food was really yummy too!
22 luglio 2026
Risposta di Tenpin - Leeds
Hello Katelyn,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We're so pleased to hear you had so much fun and enjoyed the bowling, pool, arcade games, and especially the yummy food. We hope to see you again soon! All the best ~ Laura
Risposta di Tenpin - Leeds
Hello, thank you so much for the lovely 5* review of Tenpin Leeds! We are so pleased you had a great time, enjoyed the atmosphere and found our team lovely and we can't wait to see you again soon! Best wishes - Mel
New look
I was fascinated by the new look. It looks much more elegant. I'll be going there more often.
2 luglio 2026
Risposta di Tenpin - Leeds
Hi Domenica, thank you for your 5* review of Tenpin Leeds! We are so glad to hear that you loved our new look! We can't wait to welcome you back again soon. Best wishes-Leila
Great experience
Great experience. Lola made it very good, with her clues and way of getting involved. Thoroughly enjoyed it! And we escaped with time to spare 🎉
1 luglio 2026
Risposta di Tenpin - Leeds
Hi Amy, thank you so much for the excellent 5* review of Tenpin Leeds! We are really pleased to hear you had a great visit and will be sure to pass your feedback on. We hope to see you again soon! Best wishes, Jade
Great place & the staff were really…
Great place & the staff were really nice & polite can highly recommend
27 giugno 2026
Risposta di Tenpin - Leeds
Hi Lisa, thank you for rating Tenpin Leeds 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Nice lady organised the stair lift for…
Nice lady organised the stair lift for me, including the wheelchair.
1 luglio 2026
Risposta di Tenpin - Leeds
Hi Kirsty, thank you for rating Tenpin Leeds 5*! It's great to hear that our team were able to help. We will pass your kind feedback on to our team, and we hope to see you back soon! Best wishes, Jade
We checked in which was OK
We checked in which was OK, got to our table , I had to ask the staff to clean it , it was very quiet so they was no reason for them to not clean the tables , glass was absolutely filthy print marks all over it , the toilets smelt , apart from that was OK
1 luglio 2026
Risposta di Tenpin - Leeds
Hello Mrs Paula Hanson,
Thank you for taking the time to rate Tenpin Leeds 3 stars. We are very sorry to hear that the cleanliness of the table and the condition of the toilets were not up to our usual high standards. We will be sure to pass your feedback on to our management team for immediate improvements. We do hope that your next visit to our venue is the 5 star experience we wish to give all our customers. All the best ~ Laura
Staff were welcoming and friendly…
Staff were welcoming and friendly provided good customer service.
It was also a very clean establishment when we visited 😊
24 giugno 2026
Risposta di Tenpin - Leeds
Hi Brandy,
Thank you for your amazing 5* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Not the best 10 pin bowling experience
The borders struggled to come up. The balls got stuck in the end gutter. The pizzas took ages to arrive. The staff didn't respond to the service request. However, once we found them and asked to help they did so.
24 giugno 2026
Risposta di Tenpin - Leeds
Hi Chris,
Thank you for your 2* review at Tenpin Leeds! We are very sorry to hear about your recent experience with us. Your feedback is very important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
A fantastic experience to Tenpin the…
A fantastic experience to Tenpin the other for an enjoyable evening bowling with Friends we have been regular customers for a length of time and will continue to do. Can't Fault.
17 giugno 2026
Risposta di Tenpin - Leeds
Hello Martin,
Thank you for taking the time to rate Tenpin Leeds 5 stars. Thank you for your wonderful 5-star rating! We are so pleased to hear you had such an enjoyable evening bowling with friends. We appreciate your continued custom and look forward to your next visit! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Fun time bowling for daughter and…
Fun time bowling for my daughter and get friends, they loved it
17 giugno 2026
Risposta di Tenpin - Leeds
Hello Andrea, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that your daughter and her friends had a great time with us. We do hope to see you all again soon. Many Thanks - Kimberley
Risposta di Tenpin - Leeds
Hi there,
Thank you for your fantastic 4* review at Tenpin Leeds! We are delighted you've had such a great time whilst on your recent visit to us. We hope to welcome you back again soon for hopefully a 5* experience. Best wishes- Steph
It was over all good
10 giugno 2026
Risposta di Tenpin - Leeds
Hi Sapna
We are glad you enjoyed your experience. We appreciate your feedback. Best wishes - Clare
Try somewhere else
Very slow bar service - clearly not enough staff on shift. Karaoke rooms were uncomfortably hot with air conditioning units that didn’t work efficiently enough. Very long queues at reception any help or support was needed.
3 giugno 2026
Risposta di Tenpin - Leeds
Hi there
Thank you for your feedback. We are concerned to hear about your experience with our bar service, karaoke room temperature, and reception queues. We are actively reviewing staffing levels and air conditioning performance to prevent future occurrences. Best wishes - Clare
Risposta di Tenpin - Leeds
Hi Yasir
We are so glad you enjoyed your time with us. We appreciate your kind words and 5* rating! Best wishes - Clare
A 10 for staff, cleanliness, attention and the escape room!
Me, my girlfriend and my best friend went to do an escape room. The HM Titanic was brilliant, we beforehand had to book but we did this in person with one of the staff members called Freya. She was wonderful. After we booked, we had an hour and half wait time. So we went for some food and drinks and came back, Freya was our host and she was very attentive with any help or queries and might I say great with her sense of humour. My final verdict for Tenpin are: 10 for staff, 10 for cleanliness, 10 for booking process, 10 for location and an absolute 10 for the escape room we smashed through.
26 maggio 2026
Risposta di Tenpin - Leeds
Hi Liam
We are so glad to hear you had such a brilliant time during your recent visit and enjoyed the escape room! It's wonderful to know our team member provided excellent service and made your experience even better. We truly appreciate your fantastic feedback across all areas. Best wishes - Clare
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