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Tenpin - Leeds Recensioni 

127
TrustScore 4 su 5

4,1

13 Merrion Way, Leeds, LS2 8BT Leeds, GB


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Valutata 4 stelle su 5

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40 Great bday present for my daughter and her friend

L'azienda ha risposto

Valutata 3 stelle su 5

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Bowling
  2. Bar
  3. Escape room
  4. Centro per combattimenti con pistole laser
  5. Centro per il tempo libero
  6. Sala giochi

Scritti dall'azienda

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

127 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,1

Tutte le recensioni

(127)

10.503 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Place was clean and tidy and staff were…

Place was clean and tidy and staff were extremely helpful and friendly. Really good time had by me and my 5 grandkids. Many thanks

26 agosto 2026
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Risposta di Tenpin - Leeds

Hi Julie
Thank you for the wonderful 5-star review! We are so happy to hear you and your grandkids had such a great time and that our team was helpful and friendly. We hope to see you all again soon! Best wishes - Clare

Valutata 3 stelle su 5

Bowling was good price.pool bit too…

Bowling was good price.pool bit too dear for a hour.and burger wasn't upto scratch,buns seemed you had got them out of discount bin,very thin and small,burger was even smaller and dry

26 agosto 2026
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Risposta di Tenpin - Leeds

Hi Sharon
Thank you for your feedback. We're glad to hear you found the bowling to be a good price. We're sorry to hear about the pricing of the pool and the issues you experienced with the quality of the burger. We will ensure your comments are passed on to the relevant teams for future improvements. We hope to see you again soon. Best wishes - Clare

Valutata 5 stelle su 5

Nice experience with great staff

Nice experience with great staff

20 agosto 2026
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Risposta di Tenpin - Leeds

Hi Lovejeet, thank you for your 5* review of Tenpin Leeds! This is wonderful to hear and we look forward to welcoming you back again soon! Best wishes-Leila

Valutata 4 stelle su 5

The experience was good but there were…

The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I think a staff should go round to check on customers if they need support.
The ‘eat and play’ session does not include drinks. This should be emphasised. However, the food was good, but the food was just dropped without informing the customers.

15 agosto 2026
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Risposta di Tenpin - Leeds

Hi there, thank you for your 4* review of Tenpin Leeds! It's lovely to hear that your overall experience was a positive one and we appreciate your feedback regarding the facilities, customer service, and our Eat N Play deal. We will ensure that this is passed across to the relevant team for future improvements to be made, and in the meantime we hope to welcome you back again shortly! Best wishes-Leila

Valutata 5 stelle su 5

Great bday with friends

Really flexible and enjoyable bowling. Really good summer holiday deal - 1 hr game for 6 people for a bargain of £40

Great bday present for my daughter and her friend

17 agosto 2026
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Risposta di Tenpin - Leeds

Hi Joanne, thank you for your 5* review of Tenpin Leeds! We're so glad to hear how much your daughter enjoyed celebrating their birthday with us and that the summer deal was a hit! See you again soon. Best wishes-Leila

Valutata 5 stelle su 5

Lovely environment and deco.

Lovely environment and deco.

20 agosto 2026
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Risposta di Tenpin - Leeds

Hi Nazma, thank you for your 5* review of Tenpin Leeds! It's lovely to hear such positive feedback. We can't wait to welcome you back again shortly! Best wishes-Leila

Valutata 5 stelle su 5

Fun escape room experience

Booked myself and child on escape experience. Did Houdini's last secret and RMS titanic. Evie was our host for both and she was great, with hints that were useful and still challenging. Houdinis last secret was the easier of the two for us. Evie went above and beyond to help us book onto a subsequent session the same evening which we really appreciated as we were only in Leeds for the evening. We had fun and these were my favourite escape rooms we have done.

12 agosto 2026
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Risposta di Tenpin - Leeds

Hi Martine, thank you for the 5* review for Tenpin Leeds! We're delighted to hear that you had a great time in the escape rooms, and that Evie provided a great experience. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide

Valutata 5 stelle su 5

Love the newly refurbished venue

Love the newly refurbished venue. Great service and a lot of fun activities apart from bowling. We’ll be back more often.

12 agosto 2026
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Risposta di Tenpin - Leeds

Hello Kat,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We are so pleased to hear you love our newly refurbished venue and enjoyed the service and fun activities. We look forward to welcoming you back again soon! All the best ~ Laura

Valutata 2 stelle su 5

Accessibility is an issue

Accessibility is an issue! Listed as wheelchair accessible on the website. We have a pram and wheelchair accessible means accessible for disabilities - I.e lift and ramp access. We arrive and there’s a lift for wheelchairs to get down the stairs it’s not a typical lift but one the folds down for the wheelchair to go onto then runs down the stairs. Why is this not allowed to be used for prams? We rang the call button for assistance with the lift and had no response. A team member came upstairs about ten minutes later clearly just going on his break. Asked if “we were the ones calling for lift assistance” so clearly they were aware someone was up there waiting and chose to ignore. Then informed us they wouldn’t be helping us with the lift because it’s just for wheelchairs. Why say the building is accessible if you’re picking and choosing who it is accessible to?

8 agosto 2026
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Risposta di Tenpin - Leeds

Hello Lois,
Thank you for taking the time to rate Tenpin Leeds 5 stars. We appreciate you taking the time to share your experience regarding accessibility. We sincerely regret the frustration and inconvenience you encountered with the lift and the lack of immediate assistance. We understand your concern about the lift's usage policy and the delay in our team's response. We are reviewing our accessibility information and staff training to ensure clearer communication and more efficient support for all our visitors. Your feedback is invaluable as we work to improve our services and ensure a welcoming environment for everyone. All the best ~ Laura

Valutata 5 stelle su 5

Great experience in general

Great experience in general. Friendly atmosphere and lots to do under 1 roof

6 agosto 2026
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Risposta di Tenpin - Leeds

Hi Baliveer
Thank you for the fantastic 5-star review! We're so pleased to hear you enjoyed the friendly atmosphere and found plenty to do under one roof. We hope to see you again soon! Best wishes - Clare

Valutata 5 stelle su 5

We all had a good time

We all had a good time, staff was great.
Food come out quickly too
Will be back soon

6 agosto 2026
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Risposta di Tenpin - Leeds

Hi Adeeb, thank you for leaving a 5* review of Tenpin Leeds! We're so glad to hear how much you enjoyed the bowling game and how efficient the service was. We look forward to welcoming you back again soon! Best wishes-Leila

Valutata 5 stelle su 5

Leeds centre

Friendly staff when checking in. The facilities were clean and checked throughout the day and it was a nice afternoon activity. The 2 games we had booked took us around 45mins to 60 mins to complete.

6 agosto 2026
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Risposta di Tenpin - Leeds

Hi Becky, thank you for the 5* rating of Tenpin Leeds. We are so pleased to hear that you found our staff friendly and our facilities clean throughout your visit. It sounds like you had a wonderful afternoon with us, and we hope to welcome you back again soon for more fun!
Take care,
Kirsty

Valutata 4 stelle su 5

Staff was very helpful and polite

Staff was very helpful and polite

6 agosto 2026
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Risposta di Tenpin - Leeds

Hi Jody
We are so pleased to hear that our team provided such helpful and polite service during your visit. Thank you for your kind words and 4-star rating! Best wishes - Clare

Valutata 3 stelle su 5

All was excellent except the food

All was excellent except the food. I got served the smallest bun I have ever encountered, the meat patties were extremely thin and had no colour from either grilling or frying. My grand son opted for chicken Goujons which were anaemic.

6 agosto 2026
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Risposta di Tenpin - Leeds

Hi Muzy
Thanks for leaving a rating and review. We're very sorry to hear that the food, especially the burger and chicken goujons, was not up to standard. We appreciate your feedback and will share these comments with our team to ensure improvements are made. Best wishes - Clare

Valutata 5 stelle su 5

5 stars

5 stars, it is good there:)

6 agosto 2026
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Risposta di Tenpin - Leeds

Hi Rosie, thank you for the 5* rating of Tenpin Leeds. We're pleased to hear you had a good time and we hope to welcome you back again for another 5* experience.
Take care,
Kirsty

Valutata 4 stelle su 5

Wowzers

Look. Ive been to tenpin many times throughout my years and honestly its been a joy everytime. I remember when me and friends used to go play pool after a long day. With the newer, renovations, its been even more spectacular with the options that i can have to play and enjoy after work and school. It's so convenient with its location and how central it is to get there. My only major flaw is the expense. its quiet expensive to buy drinks inside the location and rather go to the Co-op next door to get drinks as theyre cheaper and during these years and the rise of prices its just too much meaning that i visit less frequently. apart from that i would say its a joy everytime

22 luglio 2026
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Risposta di Tenpin - Leeds

Hi Theo, thank you for your wonderful 4-star review! We're so pleased to hear that you've enjoyed your many visits over the years and appreciate your kind words about our recent renovations and convenient location. We understand your concerns regarding the cost of drinks and appreciate your honest feedback. We hope to see you again soon! Best wishes - Rosie

Valutata 4 stelle su 5

Excellent lanes…

Visited in the morning in the school holidays. The lanes were great, staff helpful and friendly.
The only issue I have is the arcade games. I’ve visited before and had an issue with the machines taking money and it not registering. The same happened and whilst using the cash machine the money never appeared either- the manager however did sort this out but this seems to be an ongoing issue for them. Another family had the same issue whilst waiting for the money back.

29 luglio 2026
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Risposta di Tenpin - Leeds

Hello Rebecca,
Thank you for taking the time to rate Tenpin Leeds 4 stars. We're glad to hear you enjoyed the lanes and found our staff helpful and friendly. We sincerely apologize for the recurring issues with our arcade machines and the cash machine. We understand how frustrating this can be and appreciate you bringing it to our attention. We hope to welcome you back again soon for an even better visit. All the best ~ Laura

Valutata 5 stelle su 5

Awesome!

…………🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽

29 luglio 2026
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Risposta di Tenpin - Leeds

Hi Timileehin
We are pleased to hear that you had an awesome time on your recent visit. Thank you for the 5* rating, we appreciate it. Best wishes - Clare

Valutata 5 stelle su 5

Staff helpful

Staff helpful. Venue clean

20 giugno 2026
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Risposta di Tenpin - Leeds

Hey Louise, thank you so much for the 5* rating of Tenpin Leeds. We're thrilled to hear you had a great time and found the venue to be nice and clean and that the team were helpful. We look forward to welcoming you back again!
Take care,
Kirsty

Valutata 1 stelle su 5

Bad attitude of the server!

Bad attitude of the server!! Her name was Bella

21 luglio 2026
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Risposta di Tenpin - Leeds

Hello SS,
Thank you for taking the time to rate Tenpin Leeds 1 star. We are sorry to hear that you didn't recieve the 5 star customer service we wish to give all our customers. We hope that your next visit is a more enjoyable one.
All the best ~ Laura

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