We booked an hour of bowling without realizing it wasn't possible to extend it; this wasn't clearly stated on the website. Our game was interrupted. We chose this bowling alley for its children's play... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Good hot - table etc. clean. Booking process easy. No drinks allowed in is a big issue for me as my autistic child will only drink Tesco apple and strawberry… so if you wish to sell this then I will... Leggi di più
L'azienda ha risposto
Booked online and was a simple process once arrived to get our lane. Easy to get drinks, didn't order food. Not very busy fir a Saturday afternoon on 4 lanes being used. Other games there to play air... Leggi di più
L'azienda ha risposto
We had a wonderful time; it was a chance to be with family and celebrate our 19th wedding anniversary. We will definitely be back again.
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Informazioni di contatto
Centre Severn Barnwood, Gloucester, GL4 3HR, Gloucester, Regno Unito
- 0333 034 6100
3,7
Nella media
150 recensioni
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Beaver Scout Visit
I booked bowling for a group of Beaver Scouts. Callum was very helpful in explaining the "Do's" and "Don'ts" to the children and was quick to assist when we had a problem on one of the lanes.
24 marzo 2026
Risposta di Tenpin - Gloucester
Hi Becky, thank you so much for the 5* rating and review of Tenpin Gloucester. We're glad the Beaver Scouts enjoyed bowling. It's great to hear that our team member was helpful in explaining the rules and assisting with any lane issues. Thank you for your positive feedback!
Take care,
Kirsty
Risposta di Tenpin - Gloucester
Hi there
We appreciate your 5-star rating! We're delighted you enjoyed your bowling experience and found our service to be good. We hope to see you again soon! Best wishes - Clare
Risposta di Tenpin - Gloucester
Hi there! Thank you so much for the excellent 5* review of Tenpin Gloucester! We hope to see you back soon. Best wishes, Jade.
The bowling was fine.
The bowling was fine.
A bit disappointing to have a plastic screen between the 2 family groups.
The bar took 15 minutes to get served
25 marzo 2026
Risposta di Tenpin - Gloucester
Hi Chris
We appreciate your feedback. We're sorry the screen impacted your family's experience and for the slow bar service. We'll address this to improve our service. Best wishes - Clare
Risposta di Tenpin - Gloucester
Hello Chris, Thank you for sharing your comments with us! We are thrilled to hear that you all had a wonderful time at our Tenpin in Gloucester. We do hope to see you again very soon. Best Wishes - Kimberley
Bowling food package
We did bowling with a food package. Food was ok but could be improved. Had burgers and chicken burgers. Also did pool and others games which were good.
7 marzo 2026
Risposta di Tenpin - Gloucester
Hi there, thank you for the fab 4* review for Tenpin Gloucester! We're glad to hear that you enjoyed the bowling and pool, and we really appreciate your feedback about the food which we will ensure is passed onto our team. We hope to welcome you back again soon! Best wishes - Adelaide
Risposta di Tenpin - Gloucester
Hi Lesley,
Thank you for your fantastic 5* review at Tenpin Gloucester! We are delighted you've had such a great time whilst on your recent experience with us and we look forward to welcoming you back again very soon! Best wishes- Steph
Not a good review
An incredibly rude barman who, when asked for some more lemonade in a glass of wine huffed & rolled his eyes. Drinks ordered via QR code, left sitting on the bar with various bar staff looking where they were for then walking off. An very rowdy family in the next lane who were throwing two balls down at a time very loudly, sliding onto the alley & no one challenged them.
1 marzo 2026
Risposta di Tenpin - Gloucester
Hi Yvonne, thank you for taking the time to leave a review of Tenpin Gloucester. We are sorry to hear about the issues you faced during your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk. Once again, we are sorry for any inconvenience caused and we do hope to welcome you again for a much better experience.
Take care,
Kirsty
The staff are all very friendly and…
The staff are all very friendly and very helpful. The children love collecting tickets and recieving great prizes.
1 marzo 2026
Risposta di Tenpin - Gloucester
Hi Kelly, thank you for the 5* rating of Tenpin Gloucester. We are pleased to hear you all had a great experience and that the team left a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty
Risposta di Tenpin - Gloucester
Hi Stephen, thank you for the excellent 5* rating for Tenpin Gloucester! We're delighted to hear that you had a great time with your family and we look forward to welcoming you back again soon! Best wishes - Adelaide
Poor food
Bowling and entertainment was good only bad points was that the air hockey ate £2 which I had to get back from the bar and food was made by an 8yr old which was terrible but still enjoyed the evening with my wife and boys.
19 febbraio 2026
Risposta di Tenpin - Gloucester
Hi Karl, thank you for the 4* review for Tenpin Gloucester! We're delighted to hear that you had a good visit with your family and that you enjoyed the bowling. We're sorry to hear that you didn't enjoy the food and will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes- Adelaide
Disappointing experience
When we arrived for our booked time slot of the bowling alley, the alley was not ready yet. We went to get drinks, only one staff member on the bar on a busy Friday evening. Majority of tables had old food and drinks left. Tables were all dirty. After getting a drink our lane was ready. When we found our lane it was dirty, with previous people’s drink glasses on the sticky table. Someone came to clean when we had nearly finished our 2nd game.
Ladies toilets were dirty with dirty toilets and toilet roll all over the floor.
Overall wouldn’t rush back due to the cleanliness issues and expensive for a family of 6.
20 febbraio 2026
Risposta di Tenpin - Gloucester
Hi Vicky, thank you for taking the time to write a review for Tenpin Gloucester! We're sorry to hear that there was a delay to start your games and issues with the cleanliness of the restaurant and at the lanes. We really appreciate your feedback and will ensure this is passed on to be looked into. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Gloucester'. Best wishes - Adelaide
WiFi is rubbish but bowling is good
WiFi is rubbish, but the bowling was great, the food speedy, and service very friendly and the venue very clean
19 febbraio 2026
Risposta di Tenpin - Gloucester
Hi Emmi,
We appreciate your feedback and are glad you enjoyed the bowling, speedy food, friendly service, and cleanliness. We'll look into the WiFi issue. Thanks! Best wishes - Clare
Risposta di Tenpin - Gloucester
Hello There, Thank you for taking your time to leave us a great 5* review for our Tenpin in Gloucester. We are so pleased to hear that you had a great time with us. We do hope to see you again very soon. Many Thanks - Kimberley
Dirty
Dirty, bowling stations not cleared of empty glasses and food before the next group,
20 febbraio 2026
Risposta di Tenpin - Gloucester
Hello Lucy,
Thank you for taking the time to rate Tenpin Gloucester 2 stars. We appreciate you taking the time to share your experience. We'll address the cleanliness and service issues to ensure a better environment for everyone. We look forward to welcoming you back and hope that your next visit is a 5 star experience. All the best ~ Laura
Really long wait time check in
Really long wait time check in, stuff are too bussy because just two person on.
19 febbraio 2026
Risposta di Tenpin - Gloucester
Hello,
Thank you for taking the time to rate Tenpin Gloucester 3 stars. We appreciate the feedback and are sorry to hear that it took a while to get you logged in. We hope that the rest of you experience was an enjoyable one. All the best ~ Laura
A really lovely time !
20 febbraio 2026
Risposta di Tenpin - Gloucester
Hi there, thank you for rating Tenpin Gloucester 5*! We're delighted to hear that you had a lovely time, and we can't wait to see you again soon! Best wishes - Adelaide
It was easy to book
It was easy to book, the Lane was ready for us, we were met by smiling friendly staff
15 febbraio 2026
Risposta di Tenpin - Gloucester
Hi Julie, thanks for leaving a rating and review for Tenpin Gloucester! We appreciate you taking the time to leave us a 5-star rating! We're so happy to hear that booking was easy and our staff were friendly and helpful. We look forward to welcoming you back again! Best wishes - Rosie
Don’t advertise something you are unable to deliver
There wasn’t a negative regarding the bowling. The service was as expected and the bar drinks served with a smile. But the food, chips and natcos! How can you get something as easy as this so wrong. Cold, such small portions and a squirt of a cheese coloured liquid then smothered in some brown shavings. After paying £150 ish for the bowling I was hoping for a nicely presented snack for my grandchildren!
16 febbraio 2026
Risposta di Tenpin - Gloucester
Hi Annette, thank you for leaving Tenpin Gloucester a wonderful 4* rating. We are very pleased to hear you enjoyed your experience bowling with us, but we are very sorry to hear we fell short regarding the food. We appreciate the feedback regarding the food and we will ensure this is passed on to the appropriate team for future improvements. We hope you'll consider visiting us again in the future to enjoy more bowling! Best wishes - Kaylee
The coffee machine being cleaned while…
The coffee machine being cleaned while we were there was inconvenient. But the staff were polite and really friendly. Thanks
16 febbraio 2026
Risposta di Tenpin - Gloucester
Hello Juli,
Thank you for taking the time to rate Tenpin Gloucester 4 stars. We appreciate your feedback and are glad the staff were friendly. We're sorry for any inconvenience caused by the coffee machine cleaning. We hope you enjoyed your visit and that we get to welcome you back again soon. All the best ~ Laura
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