Olivia was very professional and helpful with a very empathetic demeanor, as we had two SEN children. The facilities were good and the food was good. My wife claimed that the onion rings were the best... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We booked online as a team specifically so we could compete against each other. Unfortunately, we had to wait a long time for lanes to become available, and when lanes were eventually assigned, our gr... Leggi di più
L'azienda ha risposto
The staff were very helpful. Unfortunately the fuse went off in the karaoke room so the lights turned off, scaring my niece who has sensory issues. The manager spoke very kindly to my niece who was t... Leggi di più
L'azienda ha risposto
me and my partner had an absolutely brilliant time using the arcade, playing pool and having a few cheeky drinks. but a special mention to a member of the team autumn, she was amazing! quick and frien... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin Dudley is easy reach from Dudley town centre, Wolverhampton, Stourbridge and across the Black Country. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the West Midlands. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dudley, sorted.
Informazioni di contatto
Castle Gate Park, Castlegate Way, DY1 4TA, Dudley, Regno Unito
- 0333 034 6100
4,3
Eccellente
151 recensioni
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Filthy toilets
While the bar staff and manager do a great job the toilets are absolutely disgusting 🤮 the toilets are not the bar staffs job and for a busy establishment the toilets should be cleaned multiple times a day not once in the morning and by a CLEANER not bar staff. Filthy sanitary towels hanging out of the sanitary bins because they're full I've never seen anything like it. Toilets where dirty floor was filthy and for the money that place brings in this is totally unacceptable.
30 marzo 2026
Risposta di Tenpin - Dudley
Hi Kimberley, thank you for taking the time to review Tenpin Dudley! We're so sorry to hear that there had been issues with the cleanliness during your visit. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Dudley'. We hope to see you again soon for a better experience. Best wishes, Jade
Great customer service from Aggie.
Great customer service from Aggie.
All round excellent.
1 aprile 2026
Risposta di Tenpin - Dudley
Hi Karen, what a lovely 5* review of Tenpin Dudley! We are so happy you had a great visit and that our team member Aggie made it extra special! We will be sure to pass your lovely comments on and we look forward to seeing you again soon! Best wishes - Mel
Risposta di Tenpin - Dudley
Hi Kelsey, thank you for the excellent 5* review of Tenpin Dudley! We are delighted to see you enjoyed your recent visit and found our booking process easy to use and team friendly and we can't wait to see you again soon! Best wishes - Mel
Risposta di Tenpin - Dudley
Hi Damien, thank you so much for the 5* review of Tenpin Dudley! We are really pleased to hear you had an excellent experience! We can't wait to see you again soon for another 5* experience! Best wishes, Jade
Risposta di Tenpin - Dudley
Hi Zakir, what a brilliant 5* review of Tenpin Dudley! We are delighted you had such a fun visit and found our staff friendly and helpful! We do hope this means you will visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel
Risposta di Tenpin - Dudley
Hi Paul
We're glad you enjoyed your family time with us! Thank you for sharing your positive experience; we appreciate it. Best wishes- Clare
Risposta di Tenpin - Dudley
Hello, what a fabulous 5* review of Tenpin Dudley! We are thrilled you had such a great time and we can't wait to see you again soon! Best wishes - Mel
Risposta di Tenpin - Dudley
Hi Una, thank you for rating Tenpin Dudley a lovely 5 stars! We're pleased to hear you had a good time and found the team to be polite and helpful. Hope to see you again soon.
Take care,
Kirsty
Friendly service from all the staff we…
Friendly service from all the staff we met & competitive prices. Venue clean & tidy.
30 marzo 2026
Risposta di Tenpin - Dudley
Hi Julie, thank you for rating Tenpin Dudley a fab 5*! We're so pleased to hear that you enjoyed the service from our team and the venue, and we can't wait to see you again soon! Best wishes - Adelaide
Lovely member of staff
Lovely lady on the front desk name agnes I think something along those lines was really lovely helpful polite, also other members of staff worked hard to keep all areas clean and tidy my children loved it there
1 aprile 2026
Risposta di Tenpin - Dudley
Hi Tanya, what a wonderful 5* review of Tenpin Dudley! We are so pleased yourself and your children had a great time and you received excellent customer service on your visit! We will be sure to pass your lovely feedback on and we look forward to seeing you again soon for another fun day out! Best wishes - Mel
Risposta di Tenpin - Dudley
Hi Elaine, thank you for the excellent 5* review of Tenpin Dudley! We are so pleased you love visiting us and we can't wait to see you again soon! Best wishes - Mel
Risposta di Tenpin - Dudley
Hi Mathew
We appreciate your 4-star rating! We're so glad you enjoyed our service and that our team's friendliness enhanced your experience. Best wishes - Clare
Excellent service
Great location, excellent for everyone ‼️ Booked for my sons birthday 🎉🎉
25 marzo 2026
Risposta di Tenpin - Dudley
Hi Magdalena, thank you for leaving Tenpin Dudley a lovely 5* rating and review! We're happy to hear that our location met your expectations and that you all enjoyed celebrating your son's birthday with us. We are so glad you enjoyed your experience and we greatly appreciate your positive feedback! We can't wait to see you again soon! Best wishes - Rosie
I had a group of about 10 people in the…
I had a group of about 10 people in the lane next to us . They were shouting and screaming constantly and coming across into our lanes blocking our access. Not once did any staff or security ask them to behave , very disappointed with people being let ruin othere people's night
24 marzo 2026
Risposta di Tenpin - Dudley
Hi Mr Neale, thank you for leaving Tenpin Dudley a rating and review. We appreciate you taking the time to share your experience. We're sorry to hear that the behavior of another group impacted your experience. We'll ensure this feedback is shared with the correct teams for future improvements to be made. We hope to have an opportunity to welcome you back again soon! Best wishes - Rosie
Everyone had a great evening of bowling…
Everyone had a great evening of bowling and the food and drink were also great. Good food and great value for money thankyou.
24 marzo 2026
Risposta di Tenpin - Dudley
Hi Maria
We're happy everyone had a great evening of bowling, and that the food and drink were also great. We appreciate you letting us know that you consider it good value for money. Best wishes - Clare
Good bowling lanes and other facilities
Easy check in. Lane clean and tidy. Drinks and food ordered through app and arrived quickly. Good choice of arcade machines.
24 marzo 2026
Risposta di Tenpin - Dudley
Hi Laura, thank you for the 5* review for Tenpin Dudley! We're so pleased to hear that you found the check-in and ordering process easy and that you enjoyed the arcade games. We look forward to seeing you again soon! Best wishes - Adelaide
Bowling and arcade
The experience was wonderful but could do with adding 2p sliding machines as well as 10p ones
20 marzo 2026
Risposta di Tenpin - Dudley
Hi Jayne, thank you so much for the 5* rating of Tenpin Dudley. We are pleased to hear you had a fun time. Your feedback is important to us and we will ensure this is passed on to the correct team.
Take care,
Kirsty
Lovely staff very helpful and friendly
Lovely staff very helpful and friendly. I made a mistake with the booking I phoned straight away and the lady that answered could not have been more helpful she sorted the booking out with no problems at all. The booking was for my husband and grandson they said they really enjoyed their game the food was lovely and they were even offered some sweets which were very much appreciated. If it was a little less expensive I’m sure they would go more often but it was well worth the visit, many thanks to all the staff at Dudley Tenpin.
15 marzo 2026
Risposta di Tenpin - Dudley
Hi Carole
We're happy to hear that our staff was helpful and friendly when resolving the booking issue. We're glad your husband and grandson enjoyed their game, the food, and the sweets. We appreciate your feedback regarding the cost and thank you for your visit! Best wishes - Clare
Excellent bowling fun
Excellent service and helpful staff friendly atmosphere and cleanliness in all sections
28 febbraio 2026
Risposta di Tenpin - Dudley
Hi Gemma,
Thank you for your fantastic 5* review at Tenpin Dudley! We are delighted you've had such a great time whilst on your recent visit to us. It's great to hear you found the staff so friendly at the venue, and we look forward to welcoming you back again very soon! Best wishes- Steph
It was really busy on a Friday evening
It was really busy on a Friday evening. myself and my family was treated efficiently and with courtesy.
27 febbraio 2026
Risposta di Tenpin - Dudley
Hi there, thank you for rating Tenpin Dudley a wonderful 5*! We're delighted to hear that you enjoyed the service from our team, and we look forward to seeing you again soon! Best wishes - Adelaide
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