Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The staff are really friendly and helpful when required. However, there is no AC in the building. This makes bowling and activities much harder as children as getting incredibly hot even hot keeping h... Leggi di più
L'azienda ha risposto
Easy to book and order food online. Got our lane quickly and food arrived promptly. Kids were happy and had lots of fun! Arcade was good too and ticket payout was exciting for them.
L'azienda ha risposto
Easy to book online, enjoyed the special tuesday discount scheme. Nice staff, the place was quite busy ( due to half term holidays) but still able to enjoy your own little team’ space. With discount... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Bowling
- Bar
- Escape room
- Centro per combattimenti con pistole laser
- Centro per il tempo libero
- Sala giochi
Scritti dall'azienda
Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.
Informazioni di contatto
No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Regno Unito
- 0333 034 6100
4,1
Molto buono
129 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
All good thanks.
1 gennaio 2026
Risposta di Tenpin - Camberley
Hi Iain
Thanks for letting us know your visit was all good. We appreciate your feedback and hope to see you again soon. Best wishes - Clare
Risposta di Tenpin - Camberley
Hi there
We are so glad you had fun and that our location was convenient for you. We appreciate your positive feedback and hope to see you again soon! Best wishes - Clare
Fine the staff very rude unhelpful and…
Fine the staff very rude unhelpful and under staffed the security are on a massive power trip the gents toilets smell awful for the money they are making on a daily basis things could be a lot better
29 marzo 2026
Risposta di Tenpin - Camberley
Hello Terry, thank you very much for taking the time to leave a review of Tenpin Camberley. We very much appreciate the time taken to make us aware and will pass this on to the relevant team. In the meantime, if you would like to provide further details and discuss your recent visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Camberley' Best wishes, Jade
Will visit again
No issues what so ever
Was son's birthday he absolutely loved it.
Staff were very friendly
31 marzo 2026
Risposta di Tenpin - Camberley
Hi Stephen, it is brilliant to see 5 stars have been awarded for your recent visit! We are so pleased you had a great time celebrating your son's birthday and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
The venue was good but manager was…
The venue was good but manager was unfriendly, unwelcoming and appeared out their depth. They were rude to staff and that didn’t set the stage for a nice day out. We were there for a party and made to feel like an inconvenience. The staff on tills etc were helpful but not sure I’d return.
1 aprile 2026
Risposta di Tenpin - Camberley
Hello Ella, First off thanks for sharing your feedback. It's great to hear that you liked our venue! We are really sorry that you were not satisfied with the service from our staff as your recent visit. Feel free to reach out to us at customer.feedback@tenpin.co.uk with the subject as 'Review - Camberley' if you would like to discuss this further. Best wishes, Jade
Risposta di Tenpin - Camberley
Hi Linda, thank you for rating Tenpin Camberley 5*. It's great to hear your visit went smoothly. Best wishes, Jade
Great value for money
Good location and venue. Lanes well presented with addition of personalised photo shots etc.
Only reason did not score 5 was food in deal was poor.
31 marzo 2026
Risposta di Tenpin - Camberley
Hi Karen
We're glad you enjoyed the location, venue, and personalized touches! We appreciate your feedback and will address the food quality to improve our deals. Best wishes - Clare
Very smooth Happy Laser Birthday Party…
Very smooth Happy Laser Birthday Party for my son .
1 aprile 2026
Risposta di Tenpin - Camberley
Hi Sabina, thank you for the amazing 5* review for Tenpin Camberley! We're so glad to hear that you had a lovely birthday party celebration for your son, and we hope to welcome you back again soon! Best wishes - Adelaide
Good day out
Friendly staff
Value for money
Food was ok
Kids thoroughly enjoyed themselves
1 aprile 2026
Risposta di Tenpin - Camberley
Hi Anne, thank you for the amazing 5* rating for Tenpin Camberley! We're thrilled to hear that you had a good day out with your family and that you enjoyed the value for money and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Excellent service easy to book and…
Excellent service easy to book and change booking friendly staff tge kids enjoyed the arcade games after aswell
30 marzo 2026
Risposta di Tenpin - Camberley
Hi Shelly, thank you for the excellent 5* rating for Tenpin Camberley! We're delighted to hear that you had a great visit with your family and that you enjoyed the arcades and service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
We were welcomed and served…
We were welcomed and served immediately, with our booking quickly located and our lane ready for us. The pizza we added to our booking arrived promptly and tasted fantastic
1 aprile 2026
Risposta di Tenpin - Camberley
Hi Heyley, thank you for leaving Tenpin Camberley a lovely 5* rating and review! We're happy to hear that you were welcomed and served so quickly! It's great that your booking was ready and that you enjoyed the pizza too. Thanks for your positive feedback! We look forward to welcoming you back again in the future. Best wishes - Rosie
Great party experience
My son very much enjoyed having his birthday party at the Camberley bowling. The hosts were great balloon modelling(and replacing ones that popped during the party) they also enjoyed the dance games. The food was enjoyed and fine for the 6 year olds but the couple of 9/10 year old siblings found portions were quite small. Overall the had a great time I don’t know if it was where our lanes were but it was incredibly loud which had been an aspect I was unsure if all the children invited would cope with.
22 marzo 2026
Risposta di Tenpin - Camberley
Hi, thank you for taking the time to leave a 4* rating and review of Tenpin Camberley. We're glad your son enjoyed his birthday party, especially the hosts, balloon modelling, and dance games. We appreciate your feedback regarding the food portions for the older children and the noise levels. Your feedback will be passed on to the correct team.
Take care,
Kirsty
Risposta di Tenpin - Camberley
Hi Andy
We're glad you had a very good night out. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Excellent service by Excellent staff
23 marzo 2026
Risposta di Tenpin - Camberley
Hi Phil, thank you for taking the time to leave Tenpin Camberley an amazing 5 stars! We are thrilled to hear you had a brilliant time and that the team provided excellent service. Hope to see you back soon!
Take care,
Kirsty
Fun family time
We had a fun time, but one small problem kept occurring. We had the bumpers up for one of our team, but when the bumpers went down, a slight ridge was always there on the right hand side, so balls that would have gone down the side were knocked back in and kept in play.
15 marzo 2026
Risposta di Tenpin - Camberley
Hi there,
Thank you for your lovely 4* review at Tenpin Camberley! We are delighted you had fun whilst on your recent visit to us! However, we are very sorry the game was not up to standards. We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Excellent atmosphere and friendly…
Excellent atmosphere and friendly helpful staff. Two games for group of 6 was great. Great offer.
24 febbraio 2026
Risposta di Tenpin - Camberley
Hi there
We appreciate your 5-star rating! We're happy you enjoyed the atmosphere and found our staff helpful. It's great the group enjoyed the games and offer. Thanks! Best wishes - Clare
Lack of staff was the main problem
Lack of staff was the main problem. I booked an hours session with a pizza deal.
The staff member who registered us on arrival (I believe was the manageress) did it wrong which meant we didn’t start our hour session until at least 10 minutes later.
My daughter spent most of the time queueing up for drinks at the bar. Only 3young girls trying their hardest to book People in, exchange machine tokens, serve at the bar and handle problems with the machine. More staff needed and organised properly . Especially in the school holidays and weekends,
19 febbraio 2026
Risposta di Tenpin - Camberley
We appreciate you taking the time to share your experience. We're sorry to hear about the delayed start and the long queues your daughter experienced. We'll address the staffing and organization issues to improve service, especially during busy periods. Thanks for bringing this to our attention. Many Thanks - Kimberley
The bowling is fun but expensive
The bowling is fun but expensive. My son and his friend where asked to leave even though they were eating pizza.
28 febbraio 2026
Risposta di Tenpin - Camberley
We appreciate your feedback. We're sorry your bowling experience was costly, and your son and his friend were asked to leave while eating. We'll look into it. We do hope to see you again soon for a much more smoother experience. Many Thanks - Kimberley
Very busy no staff around to help
Very busy no staff around to help , when one of the balls went in wrong lane was difficult to find someone and when I did they said they would send someone over half hour later they came, we pre ordered food which was brought out to us but no where to find mayo, or Cutlery and no staff available to ask, so kinds ruined the whole vibe
22 febbraio 2026
Risposta di Tenpin - Camberley
Hello Kim,
Thank you for taking the time to rate Tenpin Camberley 2 stars. We appreciate you sharing your experience. We're sorry to hear that it was difficult to find assistance and that you had trouble getting condiments and cutlery. We will address these issues with our team to improve our service. We value your feedback. All the best ~ Laura
Appalling service and experience
We visited last Saturday and had an awful experience. I have already emailed Tenpin (5 days ago) and am yet to hear anything. Am not surprised.
We ordered drinks via the QR code at the table - prior to bowling. We waited half an hour - no drinks. We approached the bar who said they would bring the drinks over - no drinks. I went up to the bar, to which I insisted I waited until I received our order. I was met with 'well I have to serve this queue of people first'. It was an absolute joke.
I tried finding the 'Manager' who was utterly useless. I explained that we were also having problems with our bowling lane, with bumpers and the camera. I was simply told they were short staffed and they would send someone over; guess what? No one arrived.
To top it all off they had problems with a certain clientele, who were going round intimidating others in large groups. Neither staff or security did nothing about this. The overall experience was appalling, service dreadful and we had a very disappointed child. Would not recommend.
The place needs a lot of changes for this to feel worth the money.
21 febbraio 2026
Risposta di Tenpin - Camberley
Hello HG,
Thank you for taking the time to rate Tenpin Camberley 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the issues with your order, the lane, and the behavior of other guests. We're also sorry you haven't received a reply to your email. Please send it again to customer.feedback@tenpin.co.uk with 'Review' in the subject line, so we can look into this. All the best ~ Laura
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.