Excellent customer service from start to finish. I wanted a lightweight touring bike but didnt see a colour I liked. They walked me through the customisation process and kept me updated along the way.... Leggi di più
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Excellent customer service from start to finish. I wanted a lightweight touring bike but didnt see a colour I liked. They walked me through the customisation process and kept me updated along the way.... Leggi di più
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I ordered a classic disc but had some questions. Let me say all questions were answered above and beyond. I actually ended up speaking with Teresa, who was so much help! I got the advice I neede... Leggi di più
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A truly wonderful team, I went in with a specific build in mind with changes to the stock bicycle. I was listened to and I ended up with exactly what I wanted, a great experience from start to finish,... Leggi di più
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From the minute I walked through the door staff were welcoming and helpful without being overbearing. Nothing was too much trouble. I didn’t feel rushed and the bicycles are high quality. Customer s... Leggi di più
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At Temple Cycles, we pride ourselves in producing the best bikes possible, all with a timeless style. Our ethos is rooted in designing high-quality, beautifully engineered bicycles that stand the test of time. Whether you're weaving through city streets, embarking on a touring adventure, or exploring rugged trails, our versatile range caters to every cyclist. Gravel Bikes: Our gravel bikes are engineered for resilience and agility, perfect for those who seek the thrill of off-road exploration without compromising on comfort and style. Touring Bikes: For the long-haul enthusiasts, our touring bikes offer a harmonious blend of durability and practicality, ensuring your adventures are as limitless as your dreams. City Bikes: Our city bikes epitomize the blend of classic aesthetics with modern functionality, designed for the urban cyclist who values quality, sustainability, and timeless design. At Temple Cycles, we believe in a sustainable approach to cycling, creating bikes that are not just a mode of transport, but a companion for life. Experience the joy of riding a Temple – a bike that gets better with every mile and is destined to be passed down through generations.
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The company seems to be a scam. They claim to produce bikes in small batches, and that they are 'made in the UK, in Bristol' it's a misleading statement, as the frames and forks are made in Taiwan. So they charge way over the odds for these bikes, leading people to believe they are actually made in the UK, when they are actually only put together here with components that are made in China and Taiwan - as are most other bikes.
Also, the setup of the 1x9 on the lightweight classic is set up to fail- the chain line is too severe leading to the bike slipping out of gear. It should be built with 2x crank and front derailleur. Are they just doing this to save £? They must know this setup doesn't work.
Asked them what company in Taiwan produces the frames, the reply was: "I am sorry, but unfortunately we are unable to divulge that information for confidentiality reasons."
Talk about transparency. What are they hiding? This reply from temple doesn't fill me with confidence.
I would urge you to consider the language used on your website which could lead people to believe the frame and fork are manufactured in the UK, when in fact your bikes are only assembled in the UK. It does seem you've revised your introduction slightly on the site since.
Other businesses do indeed disclose where their frames are manufactured. I think this information is important to customers. The brand 'Surly' for example use 'Maxway' in Taiwan to produce their frames. To me, I don't fully understand what you would lose from being fully transparent.
As for the extreme angle of the chain line when In gear 1, on the 9x1 setup- if you look through your reviews you will find other complaints about gears slipping.

Risposta di Temple Cycles

Risposta di Temple Cycles
I bought a nice bike partially assembled with parts I had to assemble. Bike was nice, well made. A bit pricey but ok. I had to call the workshop (the only tel no. given) to change the delivery address which had defaulted from somewhere and was wrong. I called about 5 times over a week and no-one ever picked up the phone. I tried the contact us and eventually got an email.
The bicycle was ordered on-line on the recommendation of a friend for my son's 14th birthday. The traditionalism and good looks appealed.
It was easy to specify on-line and he was thrilled when it arrived quickly with very little to do to get on the road. Off we went, me with my Claud Butler, 1983 vintage, Reynolds 531. Him with Reynolds 520. Must investigate what changed? We never spoke to anyone at Temple, but we are grateful!
Great service from Temple. Speedy delivery of a great bike, thank you.
Ranges of styles available. quality builds. price reflects what you receive.
A great deal on a saddle, friendly, helpful follow up to my question on the phone and then prompt delivery. Thankyou!
Super easy to shop.
Great price point.
Tracking was spot on throughout the shipment.
Immy and Marcel @ the London store have honestly made me feel so welcome each and every time I popped into the store since falling in love with the AD1.
Immy has such a warm and fun energy, she put together a great bundle with all the kit for my cyclescheme. Still awaiting some little things but the bike & 90% of the kit are now with me.
Marcel built the bike, which is absolutely class. Tended to me in a moment of despair when got a puncture on my first ride out! (I’d not ridden tubeless before) & just gave me some solid guidance to dealing with this on the go.
Nothing but good things to say really. Love the ethos of the brand, frames built in Bristol, super nice finishing kit & wish I could be on it 24/7.
Communication was very good from the start. My frame arrived well packed and looks great.
There were a few bumps in getting me the perfect bike. You can really rate a company by how they deal with problems that arise, and these guys were amazing and went above on beyond.
This is a small step through but with smaller handlebars and comfort pads.
I’ve been struggling to get back to cycling due to a back injury and il really back riding a bike in comfort.
The product is fantastic. Frame feels really good and components are of excellent quality.
Customer service is second to none.
Would recommend this company to anyone in the UK buying a bike, can't thank Temple enough
The team at Temple were very helpful in dealing with my quite specific requirements to find the right bike to replace my old rigid mountain bike, with the end result being a very nice high spec Adventure Disc 1 gravel bike done as a flat bar conversion, which is close to what I was looking for as I could get in this day and age. Just about to put it through its paces on a tour around the Netherlands, and I’m certain its blend of retro style paired with the best modern components will turn more than a few heads.
Well done guys, great job, really cool bike.
Good bikes and easy purchasing online. Fancy style and ready for new gravel adventures.
Great customer service. Prompt delivery and great product but, in the end, I wasn't able to use it. Staff were very helpful in arranging a refund.
Great information on their products via their very good website. Good prompt delivery on time. Cycle was well packaged to prevent damage.
I meant to leave this review a while ago but completely forgot, better late than never!
Temple Cycles were spot on from start to finish. Even when I picked the wrong delivery method (rookie error), they didn’t just leave it, they actually picked up the phone and called me as soon as they noticed something wasn’t right. Who even does that these days? That kind of proactive service is rare and deserves a proper shout-out.
The pedals I ordered are absolutely fantastic, solid, well-made, and make my rides feel smoother than ever. You can tell there’s genuine care behind what they do. Everything from packaging to communication was top-notch.
Big thanks to the Temple team, next time I’ll try not to mess up the delivery bit, but good to know you’ve got my back if I do!
Ease of use to make an order,and competitive prices, good delivery service and follow up.!
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