Telitec Connections SL Recensioni 130

Vorsicht Leute, aufpassen bei Vertragsabschluss. Diese einmalige Gebühr von 25-, zahlt ihr immer, auch wenn sich im Nachhinein heraus stellt, dass von Telitec aus gar kein Internet möglich ist, obwohl anderes im Vorfeld gesagt wurde. Ich habe einen rechtskräftigen Vertrag für Fiberanschluss abgeschlossen, welcher von Telitec nicht eingehalten wird!
Unglaublich, eine Gebühr für nichts. Normaler weise sollte Telitec mir dann eine Gebühr zahlen für die entstandenen Umtriebe. Das ist wirklich wie Betrug. Also: vorher selbst abklären und denen nichts glauben.

They are ok selling but the customer care is not existent had 1 x router faulty had to go through the process of logging in and setting the first router on the land line / telephone had to wait for Telephonica router at fault not the telephone line?
We asked for a router with a sim card as we only have 8 mg this router was also faulty we waited for the second router with a sim card and told we had no coverage we have 4G coverage on our mobiles from the UK ? 02 / Telephonica own 02 keep away i will be moving when my contract runs out

Excellent customer service during our four + years with you. I can’t recommend you enough. Thank you for all your help, and closing account ( due to return to uk ) has been completely painless. Thank you again. Phil

I would like to express particular thanks to the support colleague Roman who has given me a tremendous support in solving my problem. It is just great to encounter such nice staff at your service provider.
Continue your good work!!!
Best regards
A very content customer - Barbara Wolf

Great experience at their shop with Holly as the representative and very quick installation and working speedy internet

Fantastische service van zowel telefonische verkoop als de monteurs. Daar kunnen ze in Nederland nog wat van leren

Quick service, good explanation and smooth installation

Julie was amazing from start to finish, very helpul in explaining everything. The fitter was great too no mess was left and he even worked quietly whilst my baby slept (thank you)

Cuando hay un problema, estás vendido. 2 veces este año ha habido un problema. Como siempre fue "fuera de horas de oficina", el problema fue ignorado olímpicamente hasta la mañana laborable siguiente. Lo que significa que, si tienes un problema el viernes por la tarde estarás más de 2 días sin conexión.
Las 2 veces estuve más de 40 horas sin conexión. Una por el fin de semana, otra porque simplemente, tardaron en ir a resolver el problema donde quiera que ocurriera (un camión había roto una caja en algún sitio).
La fecha que pongo es aproximada, no recuerdo exactamente cuándo fue el último caso
Si no hay averías, la conexión funciona perfectamente

I have been with Telitec for appx 6 months the office staff are excellent and speak perfect English as do the technical team (unlike Telefonica) who were a nightmare to deal with. I was with them for 14years and were constantly putting up their prices rising to 85€ per month and now pay 19€ for basically the same service I can’t praise Telitec enough

So efficient, very professional service and inspires confidence.

Good and professional service, very good guys that do the installation

Had fibre installed a few weeks ago now.
No problems whatsoever.
Installation and aftercare second to none.
Highly reccomended.

Toller Kontakt und perfekte Umsetzung der Internetverbindung.
Alles klappt wunderbar.
Danke 😃

Good reliable fibre broadband with efficient helpful customer service in English. Had Telitec at my previous property too, wouldn’t go anywhere else.

We recently asked Telitec to install a fibre cable to provide fast internet access. The process was very easy and all the staff at Telitec were very helpful and professional. Normally the installation takes two weeks after signing the contract, but ours was done in two days. The engineers did a great job exactly as I wanted it. We also transferred to the Telitec mobile service and our numbers were changed over in two days. All in all a great service from Telitec and I would recommend them to anyone who needs a good telecoms company in the Costa Blanca,

Very pleased with the new fuber connection with Telitec really works well, rapide and profesional service from the staff

Thé service is perfect. They answered all my questions and worries and when it came to installing nothing was too much. Always quick to help.

Telitec did what was promised.
Technician arrived at the scheduled time and worked properly to get things installed and ajusted.
Speed is as promised.

Martijn in technical support’s help was just perfect in guiding me through all potential alternatives when setting up a non-standard mesh router system. In one word “excellent”! Thanks a lot….