Tees  Recensioni 

The service at the company was very poor, and the need to have legal jargon we felt could have been in more simpler terms early on in the process which could have speeded up the process.
The contract with the company was very long and it took an unnecessary amount of time over 8 months for what should have been a simple document, and emails had to sent to find out how the legal process was proceeding.Then asked to hurry due to a pending retirement.
We would NOT recommend this legal company to anyone, and would definitely not use them in the future.

UNTRUSTWORTHY

I recently worked with Tees Law on the grant of probate process and a few other legal matters, and I couldn’t be more pleased with the service. Serena was incredibly professional, considerate of the sensitive situation, and guided me through everything with care. She was always available to answer questions and made the entire process smooth and stress-free.

I highly recommend Tees Law for their expertise and personal touch during a difficult time.

Thank you, Serena, for your outstanding support.

Tina Allen was amazing, very professional, replied instantly, she made moving house stress free when it came to the legal side of the sale. Pushing along the buyers solicitors to help get a quicker completion date finalised as soon as possible. Would recommend!!

James Scarborough was fantastic - super friendly and clear throughout explaining legal text in a way that is easy to understand and provides clarity. He was clear with costs throughout so no nasty surprises and the service was timely.

Our solicitor was not very helpful, digging into the issue that came up in our house purchase (house modifications without any documentation). Her answers did not give us any confidence that the issue can be resolved and we had to back out of the purchase. I believe our solicitor was fairly junior, so i don't fully blame her, but the leadership in the company must be poor as there as no sign of expertise shown during our use of their services. We would NOT use Tees law again.

Friendly and supportive staff who always responded promptly to any enquiry. Would fully recommend.

Efficient, polite service.

I have always enjoyed excellent service from Tees over many years and have also done so on this occasion. Any delays were all on my side! Many thanks

Tees have helped me through a very long and difficult divorce. I have had considerable support throughout that time and would highly recommend them for there professional advice and guidance. Especially Amber Kennedy who was my solicitor and gave me sound advice when needed.

After 12 years with Tees we will be going elsewhere

I asked Tees to deal with my aunts will, and distribute the estate. After an initial meeting, the rest was done by post or email. Their IT was excellent and allowed me to review and sign some documents.
Their staff were efficient and very professional, regularly keeping me updated on progress. I was very happy with the service they provided and will certainly use them again should I need the services of a solicitor

We met Dan a few years ago. We were impressed by his knowledge, professionalism and customer service skills. He now manages both mine and my wife’s pension portfolio and always makes us feel like valued customers at our annual meeting. He has always given us good advice and is very approachable. He is very conscientious about returning telephone calls and emails.

Tees and their very professional, courteous and helpful team have recently completed a probate application for us and are now conveyancing a difficult house sale with the utmost diligence. We cannot recommend them highly enough.

Communication was sluggish with sometimes poor explanation of detailed documentation sent via e-mail. I have had to chase repeatedly and the whole experience has not been particularly brilliant. My initial contact left on maternity leave and the person who took over did not ask to meet with me, and it appeared sometimes had not read the notes by her colleague. The process has now been concluded but there has been no final communication to that effect. Disappointing service compounded by the fact that correspondence had to go to Head Office instead of to the local office and that seem to have built in time delays. Not sure whether staff working from home contributed to delays either.

A friendly professional service.
Would recommend.
The standardised OOO response can be frustrating.

A Tees Law team in their Saffron Walden office (led by Eleanor Burroughs) has just helped us sell a property. They were excellent at communicating with us throughout and their fees were very good value.

It is now around 6 months since starting with you on an update to our Wills, and there seems to be no, or at best, glacial progress. I get the feeling you do not want the business, and I may be cancelling the whole process if we do not get satisfaction shortly.

Excellent advice and service at a reasonable cost.

Hand delivered documents were mislaid and had to be recreated. Progress information was poorly communicated and had to be chased. I did not feel particularly valued as a client.