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Tedhair Recensioni 

111
•
TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ok the quality was great I got 26,26,28, hair did not shed a lot, I got toe body wave my style straighten it for me it was silky, blended amazingly, it was full, and thru to length, I also washed it m... Leggi di più

Valutata 5 stelle su 5

I had a great experience with TedHair! The hair is beautiful, soft, and great quality. I love the variety of hair they offer and how affordable their prices are. As a hairstylist, finding good-quality... Leggi di più

Valutata 5 stelle su 5

I’m 59 years old. So, I say this in full confidence that was one of the best experiences for hair shopping since Lugo’s on Synder Ave. The staff at both locations Brooklyn and Queens were professional... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

My experience was great! Pick up went smooth! The hair is beautiful, doesn’t shed and literally looks like my natural hair. Only reason I gave 4 stars instead of 5 if because I had to replace all the... Leggi di più

Dettagli dell'azienda

  1. Negozio di prodotti per capelli
  2. anche in
  3. Fornitore di extension per capelli
  4. Grossista di prodotti di bellezza

Informazioni su Tedhair

Scritti dall'azienda

Why Choose TedHair?

• 17+ Years Expertise: Leading global manufacturer providing top-tier 100% Virgin Hair & HD Lace Wigs directly from our factory to you.

• 6 US Showrooms: Massive local inventory across the United States supporting salon owners, stylists, and entrepreneurs.

• ⚡ Local Pickup Service: Order online and pick up at our nearest US showroom within just 2 hours—completely free of shipping costs.

• Wholesale Advantage: Flexible custom production, stable large-scale supply, and premium bleaching capabilities (up to #613 & #27).

Free Local Pickup in 2 Hours

Available at all 6 US Hubs.

Order online & pickup locally in 2 hours to save on shipping! Plus, shop with 100% confidence with our risk-free 7-day return & exchange policy.

Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

111 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 86% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(111)

74 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

24 inch wig unit

The quality of the hair was very nice . The wig unit I purchased very full the 180 density is one of the best I’ve had in a while. I highlighted the hair which took very well very soft. I can’t believe they’ve been here all this time and I never purchased hair from them, but I definitely will be in the future, very pleased in my product. Customer service representative was very knowledgeable and helpful

27 giugno 2026
Valutata 1 stelle su 5

Customer service is gross

Customer service is gross! They barely want to assist you so I just walked out!

8 giugno 2026
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Risposta di Tedhair

Hi Friend,

We are so, so sorry. Finding out that one of our loyal repeat buyers walked out of our store feeling ignored is an absolute wake-up call for us. You have supported our business for so long, and we completely let you down today.

This is far below the TedHair service standard and we will absolutely not tolerate this behavior. Our management team has already launched a strict internal investigation regarding the staff members on duty. We are enforcing strict retrainings and disciplinary actions immediately to ensure our employees meet the high standards you deserve.

We value your long-term trust more than anything, and we will make this right.

Deepest apologies,
The TedHair Team

Valutata 1 stelle su 5

I did not receive my hair filled a…

I did not receive my hair filed a report and never heard anything else about the case

24 maggio 2026
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Risposta di Tedhair

Hi Friend,

We are so sorry for the delay and for the missing order! We take delivery issues very seriously, but we haven't received any prior reports from you in our system.

We want to fix this immediately, so our team will be reaching out to your email and text you shortly.
Please keep an eye on your inbox. If you prefer, you can also email us directly at customservice@tedhair.com with your order number, and we will find out exactly where your package is.

Best regards,
The TedHair Team

Valutata 1 stelle su 5

TedHair Raw Vietnam Deep Wave bundles

I received my TedHair Raw Vietnam Deep Wave bundles and I’m really disappointed. After just one wash, the hair started shedding a lot, and there are loose threads all over the weft. The hair is also thin .I wasn’t expecting this quality at all.

12 maggio 2026
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Risposta di Tedhair

Hi Friend,

We are deeply sorry to hear about the shedding issues you’ve experienced with our Raw Vietnam Deep Wave bundles. At TedHair, we stand behind our quality, and this is definitely not the experience we want you to have.

Our customer service team will reach out to you via email shortly to resolve this. To help us investigate this batch with our production team, please kindly have some photos or videos of the hair ready to share with us.

We are committed to making this right. If you’d like to reach us first, feel free to email customservice@tedhair.com.

Best regards,
The TedHair Team

Valutata 5 stelle su 5

Convenient

I love how convenient I’m able to walk in and buy a wig. Everyone was helpful knowledgeable and kind. I love that you can order online and it’s ready! I will be coming back immediately.

12 maggio 2026
Valutata 1 stelle su 5

“Save your money, Unprofessional and Condescending Staff”

I visited Ted’s Hair in Pembroke Pines after seeing their products heavily promoted online, but my experience was extremely disappointing.

The problem was not their policies. Businesses can set whatever policies they want. The problem was the attitude and lack of basic customer service. When my friend and I asked simple questions about pricing and a promotion that was advertised, the staff (one male and one female) became condescending, argumentative, and visibly annoyed.

What made the situation worse was that the moment we tried to clarify or question anything, their tone immediately changed. Instead of answering professionally, we were spoken to in a way that felt dismissive and disrespectful. No customer should feel uncomfortable simply for asking questions before spending their money.

I specifically went there because of the online promotion, expecting a professional experience. Instead, the interaction left a very negative impression.

If you’re considering going because of social media hype, just be aware that the customer service may not match what’s being advertised. Unfortunately, because of how we were treated, I will not be returning.

4 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

They will keep your money and not provide hair

I have worked with Ted Hair for yesrs without any prior issues, but my recent experience has been extremely disappointing. I placed an order that was supposed to be shipped directly to my customer, yet the package was never sent. Despite multiple conversations with both Ted Hair and UPS, it has been confirmed that the package was never picked up.

Instead of taking responsibility, Ted Hair continuously blamed UPS, claiming the tracking had not been updated. However, UPS clearly stated they had never received the package. I have repeatedly requested a refund, but instead of resolving the issue, the company has strung me along with false promises that the package would be shipped.

This level of unprofessionalism and lack of accountability is unacceptable. As a long-time customer, I expected better service and reliability. I would not recommend Ted Hair to anyone who values timely deliveries and trustworthy business practices.

3 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Not a raw hair. She’d and tangles up

Please do not waist your money. Trust me when I tell you. I was promised raw hair and bought 6 bundles. After I colored the hair. The hair start shedding and tangles up. They don’t send me raw hair. Very disappointed with the quality of the hair. Please buy with different vendor. This is not raw hair at. Tried to clean tact them about the issue not willing to help.

27 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Customer Service

Customer Service: Warm, honest, understanding, patient, kind, flexible, accommodating, and overall genuinely nice. I am a new business owner in the hair industry and I don't know great energy forces connected me to them. I know absolutely nothing about the industry other than what I have researched and they have taken upon themselves to mentor me through the process and provide resource information to reference as I go forward. I have talked to many vendors and none of them sound like Ted hair. I don't know about the hair QUALITY because I have not ordered product yet. However, I am particular with high expectations. I may not know the industry but I'm on that product as if it's my second skin. That's what impresses me and that would be 89% of the soul base of the relationship if that quality is met. The Quality Control is my brand. Because I will truly hate to have to get up to get a flight on Singapore Air to India myself. I do not like long flights. However, I will to survive the business' Brand.

I saw negative reviews surrounding Quality. Therefore, I decided to wait to see at least 10 (this is a booming industry, they should have buyers from them on a daily basis to where as reviews are being given on almost and every other day basis). So I decided to wait until I see at least 10 positive reviews surrounding quality control. Within the remainder part of 2023 to 2024 and there should be more positive feedbacks to match that between the same period time. I feel that I am being generous because I could easily just not want to work with them at all but they have wonderful customer service skills and I am willing to forgive based on that alone. Customer service skills really do matter. And it has come into play, in this situation. Thank you.

26 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

The hair is poorly made!

he hair is poorly made. I purchased blond bundles to have them professionally colored. The hair continues to shed from the weft and tangle constantly after repeated conditioning treatments. Two separate professional stylists recommended I ask for a refund and not install the hair due to the poor quality. DO NOT BUY! They asked me at least 10 questions before stating they would not give me a refund. Terrible customer service. I would give 0 stars if I could.

13 dicembre 2022
Non scritta su invito

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