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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I am a south african with the same issue of debit orders HOWEVER i reached out ro this company via email and they immediately cleared up that it couldn't have been them as they only accept Australian... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fast, reliable service I originally ordered a laptop bag through a different company, but got the runaround with out-of-stock notifications, then worldwide shortages and delays in shipping because of... Leggi di più

Valutata 5 stelle su 5

Received my first dock literally less than 24hrs after ordering. I had issues with it after about a week and TechTide replaced it immediately without any dramas. Excellent company to deal with. Great... Leggi di più

Valutata 1 stelle su 5

I ordered an laptop and AFTER 10 DAYS I was sent an email telling me that the item I ordered was out out of stock and they will refund... like it's nothing. Now I completely missed the opportunity to... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di computer e accessori
  2. anche in
  3. Fornitore di attrezzature per telecomunicazioni
  4. Negozio di computer
  5. Rivenditore di software

Informazioni fornite da varie fonti esterne

Unlike the majority of our competition we are a 100% Australian owned and operated technology e-retailer. Located in Sydney but shipping Australia wide, we are able fulfill your I.T needs, whether you’re in the market for a simple home laptop or kitting out an entire data center TechTide is the only one-stop shop you’ll ever need. With well over 10,000 products available and direct access to all the big name brands you can rest assured that your I.T. needs are safe in our hands.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

178 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(178)

0 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Clear

Clear, helpful, and very quick responses through the chat option with Jon

11 ottobre 2023
Valutata 5 stelle su 5

Winning service ethic.

Good range of products at excellent value and with a winning service ethic. Ordered Monday morning, received on the west coast Wednesday morning. I'll be back.

9 ottobre 2023
Valutata 5 stelle su 5

WOW.....

WOW...... Well done to TechTide from East Coast to West Coast Outback Gascoyne ........... 3 DAYS amazing and its arrived
Plus very competitive pricing
You have my vote and we will be a return customer

23 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Great Customer service

Appreciate that I was not home when they tried to deliver but they re despatched another package and I'm thrilled with the professional approach taken by the warehouse folks. Great company and will buy from them again.

2 novembre 2022
Valutata 5 stelle su 5

Surface Pro keyboard order

I ordered a Surface Pro keyboard on the 29th Sept & it arrived on the 30th Sept. I was very surprised at the efficiency & exceeding my expectations. Thank you

29 settembre 2022
Valutata 5 stelle su 5

Fast Delivery and Excellent Customer Service

Extremely fast delivery as I ordered a Surface Pro 8 and it arrives the next day! Great customer service too as they helped me to choose the right model with matching accessories. Prices are quite competitive as well. Will definitely come back again.

20 settembre 2022
Non scritta su invito
Valutata 1 stelle su 5

Bad Customer Service

I have received a wrong item not as described in your web page in the first time, then after confirming from a customer service personnel that they will replace it with colour and same type they sent me another type not as discussed. They kept provide me wrong or false or misleading information. After all the long period of time they offer me a full refund without any compensation for all of this due to not straight forward sale, specially after they recognised that there is no such colour with the same type (signature). You can check email and online correspondences for more information about the issue. Case number: #4354

6 settembre 2022
Logo di techtide.com.au

Risposta di techtide.com.au

For anyone readying this Michael received the correct product but decided he didn't like the colour (It's a Charcoal Typecover but not the right Charcoal according to Michael, even though Microsoft only make one Charcoal colour) . We then kindly agreed to swap it out free of charge and also waived the additional cost of providing him with a premium version of the product he said he much preferred instead. He received this the very next day but decided that this product also wasn't suitable. Having exhausted all options to keep Michael as a customer we advised he could send the Typecover back and we would provide a refund. Michael advised us that this wasn't acceptable and that he wanted a refund and also to keep the Typecover otherwise he would leave us a nasty review. As you can see we will bend over backwards to keep out customers happy but we draw the line at being defrauded by a petty thief.
Kind regards
Peter

Valutata 5 stelle su 5

Happy customer

The item I bought was competitively priced and delivery was immediate (within a day or 2). I was very happy.

7 settembre 2022

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