I recently sold my Mini Countryman to Sytner Group via Motorway. I dealt with Chris Buss and the whole process was straightforward, efficient and ran like clockwork. It was also a pleasure to deal wit... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Even though I never went through with the purchase, the team at MINI were incredible, finding deals that fit my requests, making the impossible possible. I was looked after by Sophia, an incredible em... Leggi di più
L'azienda ha risposto
Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled wit... Leggi di più
L'azienda ha risposto
The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
478 Bath Rd, SL1 6BB, Slough, Regno Unito
- 01628 550400
4,8
Eccellente
279 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Exemplary Sale Experience
I recently sold my Mini Countryman to Sytner Group via Motorway. I dealt with Chris Buss and the whole process was straightforward, efficient and ran like clockwork. It was also a pleasure to deal with Chris on a personal level.
13 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear WRW, Thank you very much for your kind words and for taking the time to share your experience with Sytner Slough MINI. We are delighted to hear that Chris Buss provided such a straightforward and efficient service, making the process run like clockwork. It’s lovely to know that you also enjoyed the personal interaction. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards for all our customers. Best regards, The Sytner Slough MINI Team
Outstanding Customer Service
Even though I never went through with the purchase, the team at MINI were incredible, finding deals that fit my requests, making the impossible possible. I was looked after by Sophia, an incredible employee, and MINI is lucky to have her!!
3 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Dominic, Thank you so much for your kind words. We are delighted to hear that Sophia and the team were able to assist you so effectively and make the impossible possible. It’s always our aim to provide outstanding service tailored to each customer’s needs. Your recognition means a great deal to us and especially to Sophia. We truly appreciate you taking the time to share your experience, even though you didn’t proceed with a purchase. Wishing you all the very best. Kind regards, Sytner Slough MINI
First class customer care.
Fast response, attention to detail in identifying a defect followed up by earnest endeavour to resolve and complete a warranty claim quickly. Megan in particular was instrumental in the effective communication and instrumental in achieving a satisfactory and quick outcome. The only difficulty was the nightmare encountered in finding a ‘way through’ the ridiculous menus, the parrot like repetition and obfuscation of the mechanised telephone answering system.
5 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear John, Thank you for your kind words and detailed feedback. We’re delighted to hear that Megan and the team provided prompt, attentive service in resolving your warranty claim efficiently. Your recognition of our efforts means a great deal. We sincerely apologise for the frustration caused by the automated telephone system and appreciate your patience in navigating it. Your review is invaluable in helping us understand our customers’ experiences better. Kind regards, Sytner Slough MINI Team
Jonathan at Slough Sytner was very…
Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled with my new car and cant believe how quick the whole process was. I would definitely buy from there again.
25 luglio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Thank you so much, Lucy, for your kind words. We’re delighted to hear that Jonathan provided attentive and informative service throughout your part exchange and purchase. It’s wonderful that the process was stress-free and swift, allowing you to enjoy your new MINI so quickly. Your satisfaction means a great deal to us, and we’re thrilled that you’re absolutely pleased with your new car. We look forward to welcoming you back to Slough Sytner MINI in the future. Enjoy every mile!
Chris was very forthcoming and…
Chris was very forthcoming and professional. The process he created we experienced as more convenient than what e.g. Volvo offers in this area. He is a strong negotiator but we still ended up fully satisfied with selling our Mini.
30 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Thank you, Anders, for your kind words and for taking the time to share your experience. We are delighted to hear that Chris provided a professional and straightforward service, making the process more convenient for you. It’s wonderful to know that you felt fully satisfied with the sale of your Mini. Your feedback is greatly appreciated and serves as a great encouragement to the team. We wish you all the best and hope to assist you again in the future.
What a pleasure doing business with…
What a pleasure doing business with such a professional group of people. Which started with Jake and Robyn at Slough.Who informed me that Chris would be contacting me. From the initial contact to the collection of my vehicle, communication has been first class. Having had a phone call with Chris Buss outlining the process, everything he spoke of happened as it should have. Great customer service and prompt settlement. Well done and keep it up.
15 giugno 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Stephen, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Jake, Robyn, and Chris provided you with excellent communication and professional service throughout your purchase. It’s wonderful to know that everything went smoothly and to your satisfaction. Your positive feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We hope you enjoy your new vehicle and wish you many happy miles ahead. Best regards, Sytner Slough MINI Team
Superb involvement from start to finsh
11 giugno 2026
Non scritta su invito
Sytner Slough Mini
The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini (Slough) nearly 3 years ago and had a pleasant experience then, hence our return. Extended thanks go to Jonathon Scott and Chris Buss who dealt with us on our recent sale and acquisition. Really appreciated your time and expertise. Jean/Alex.
28 marzo 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Jean and Alex, Thank you very much for your kind words and for choosing Sytner MINI Slough once again. We are delighted to hear that Jonathon Scott, Chris Buss, and the team provided you with clear explanations and excellent service throughout your experience. It is always a pleasure to assist returning customers, and your appreciation means a great deal to us. We look forward to welcoming you back in the future. Best wishes, The Sytner MINI Slough Team
Chris Buss was great
Chris Buss was great, really helpful and gave me all the information i could need. also gave me support throughout
14 febbraio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Jo, Thank you very much for your kind words. We are delighted to hear that Chris Buss was able to provide you with all the information you needed and offered support throughout your experience. It’s wonderful to know that his assistance made a positive difference. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We hope you enjoy your MINI and look forward to welcoming you back to Sytner Slough MINI in the future. Best wishes, The Sytner Slough MINI Team
Excellent service
6 febbraio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Stephen, Thank you ever so much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you experienced excellent service at Sytner Slough MINI. It is always our aim to provide a welcoming and professional environment for all our customers. Your feedback truly means a great deal to the entire team. We look forward to welcoming you back in the future. Best wishes, The Sytner Slough MINI Team
Asher a*
Asher was really helpful in finding my new car, honouring a service deal and ensuring I bought the car I wanted. Excellent service all round
16 gennaio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Thank you very much for your kind words. We’re delighted to hear that Asher was able to assist you in finding the perfect car and honour the service deal to your satisfaction. It’s wonderful to know you received excellent service throughout your experience with us. Your feedback is greatly appreciated and motivates the whole team to continue delivering the highest standards. We hope you enjoy your new car and look forward to welcoming you back in the future.
Excellent service
Very professional, friendly and welcoming. Brake service done “while u wait” and has perfect facilities to work from so that I didn’t miss a single call
9 gennaio 2026
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Kevin, Thank you very much for your kind words. We’re delighted to hear that you found our team professional, friendly and welcoming. It’s great to know the brake service was convenient and that our facilities allowed you to stay connected without missing any calls. Your feedback means a lot to us and encourages us to maintain the high standards our customers expect. We look forward to welcoming you back to Sytner Slough MINI in the future. Best regards, The Sytner Slough MINI Team
Great service…
The team who looked after me were great. I thought I’d booked a waiting appointment but apparently not so this could be clearer when booking online.nice area in showroom to work though so all good. When booking online there are some addition
Charges for EPA disposal which don’t show and could be clearer. Like the video of car service and clean. Overall very happy
5 dicembre 2025
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Richard, thank you for your kind words and for sharing your experience with us. We’re pleased to hear the team looked after you well and that you enjoyed the showroom facilities. We appreciate your feedback regarding the online booking process and additional charges, as clarity is important to us. It’s great to know you liked the video of the car service and clean. We’re delighted overall that you’re very happy with your visit to Sytner Slough MINI.
Well looked after in chowroom with…
Well looked after in chow room with coffee. Chat with Josie.
Car check completed. All ok and a video to look at.
Well Mini .
3 dicembre 2025
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Nigel, Thank you very much for your kind words and for taking the time to share your experience at Sytner Slough MINI. We’re delighted to hear you felt well looked after in our lounge and enjoyed a chat with Josie. It’s great to know the car check went smoothly and that the video update was helpful. We truly appreciate your positive feedback and look forward to welcoming you back in the future. Best wishes, The Sytner Slough MINI Team
Risposta di Sytner Group - Sytner Slough MINI
Dear Emily, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you found our service both quick and efficient. It is always our aim to provide an excellent experience for all our customers, and your feedback truly means a lot to the entire team here at Sytner Slough MINI. We look forward to welcoming you back in the future. Best wishes, The Sytner Slough MINI Team
Asher was amazing
Asher was amazing, he went above and beyond to help and ensure I was looked after.
3 novembre 2025
5 star Mini experience
From the moment i made my enquiry with Ben at Mini Slough he made everything so clear and uncomplicated.
He gave me all options and was very patient as i tweeked my specs and with the help of Robyn in finance they were able to put together a deal that i wouldnt have though possible.
Thankyou guys we are thrilled with our Mini!
30 ottobre 2025
Great experience!
Luke Tennant was extremely knowledgeable and helpful throughout the process
4 settembre 2025
Mini Valuation
Took the trouble to contact me in the evening after I had requested a valuation from Mini. Went to considerable trouble to provide an accurate valuation.
26 settembre 2025
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Thank you for taking the time to leave us a 5-star review, John. We are delighted to hear that our team at Sytner Slough MINI went above and beyond to provide you with an accurate valuation. It is our priority to ensure that our customers receive the best service possible, and we are glad to hear that we were able to meet your expectations. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Sytner Slough MINI.
Great experience but lacking customer connection at the end of the process.
Great experience but let down with the customer disconnection at the end of the "Motorway Car Buying" sales process. i.e. No fault of the car collection agent (he was very good) but having to wait for over an hour for him to inspect the car, write a report to the dealership and then wait whilst the dealership decides what to do - the process took far too long, especially the time the dealer took getting back to the collection agent. The dealer should have contacted me and updated me of the process - it just seems somewhat disconnected at this point.
23 settembre 2025
Non scritta su invito
Risposta di Sytner Group - Sytner Slough MINI
Dear Carl, Thank you for taking the time to share your experience with us. We are glad to hear that you had a great overall experience at Sytner Slough MINI. However, we apologise for any inconvenience caused during the car collection process. We understand that the wait time and lack of communication may have been frustrating for you. We will take your feedback into consideration and work towards improving our processes to ensure a smoother and more efficient experience for our customers. Thank you for bringing this to our attention. Best regards, Sytner Slough MINI Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.