My experience purchasing with Sytner Coventry Mini was excellent. The online process to reserve the vehicle for a test drive was easy to complete and I had a call the next day (on a Sunday) from Micha... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Highly recommend Mini Sales Rep Jake Balu, very approachable, knowledgeable and professional. I wasn’t sure what vehicle I wanted but I never felt rushed or made to feel uncomfortable by Jake. A... Leggi di più
L'azienda ha risposto
Jordan Wilson was the person who sold me my car and I couldn’t recommend anyone better! Talked me through the entire process, from start to finish and even after buying the car called me to check up o... Leggi di più
L'azienda ha risposto
Brought a used car that had been approved prepared, unfortunately cracked mirror housing, paint damage, dent in door, loose light surround. Sent back for re work and paint and light surround not repai... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
128 Holyhead Road, CV5 8NA, Coventry, Regno Unito
- 024 7660 0600
4,5
Eccellente
402 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Amazing Mini, Thank you Sytner Mini Coventry 🚘❤️
Just collected my amazing mini from Sytner Mini Coventry! The team at Coventry (especially Ashley) went above and beyond to source my perfect car, and I couldn’t have asked for a better service. The staff were friendly and knowledgeable about the cars, and always available to answer my numerous emails and phones calls! The handover was slick and well organised, and any slight niggles that I had were dealt with promptly. The car is stunning, and would have no hesitation in recommending Sytner Coventry to my friends, family and anyone else that appreciates quality products and impeccable service.
Thank you all so much, and I look forward to seeing you all again at my first service 🚘❤️
21 giugno 2024
Really good service and good team of…
Really good service and good team of Sytner Coventry Mini group.
14 giugno 2024
Great new car!
A very helpful team who made my trade in and purchase a breeze. I’m really pleased with my new car!
30 maggio 2024
I had an amazing experience here from start to finish.
I had an amazing experience here from start to finish, the whole team were brilliant but, particularly, my experience with Ellie was especially great! She made sure the whole process was easy from start to finish and ensured that I was able to take prompt delivery of my lovely new Mini.
28 maggio 2024
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your review, Mrs Fabbri. We are delighted to hear that you had a good experience with Sytner Coventry MINI. We strive to provide the best customer service and we are glad that we have achieved this with you. We hope to see you again soon and we look forward to providing you with the same level of service. Thank you for your kind words and for taking the time to leave us a review.
Excellent service from start to finish.
Excellent service from start to finish
I viewed my car on Sunday and drove it home on Tuesday. I’m delighted with it and would 100%recommend this dealership.
7 maggio 2024
Risposta di Sytner Group - Sytner Coventry MINI
Thank you so much for your kind words, Mrs Felicity Ford. We are delighted to hear that you are happy with your new car and that you had a great experience with us here at Sytner Coventry MINI. We strive to provide the best customer service and we are glad that we could make your car buying experience a pleasant one. We hope you enjoy your new car and we look forward to seeing you again soon. Thank you for choosing us.
Jordan who carried out the sales…
Jordan who carried out the sales negotiations was fantastic , I wish I could say the same for Syntner Mini , I’ve been left with a sour taste in my mouth to be honest.
All I wanted was a surprise for my 21 year old son on his birthday, in a nutshell I bought a mini from Coventry , I arranged to have the car delivered to boston the day before his birthday and I asked for his car to be cleaned and covered up so I could suprise him on his birthday, boston would not allow this to happen and instead Jordan came over the day before took it to a garage down the road cleaned it and handed it over on the bmw forecourt in boston , not the suprise I wanted to give my son.
I am a business owner in Skegness and I have around 20 vehicles but one thing is for sure I will never buy one from syntner mini ever again , just because boston didn’t get the sale they ruined it for my son.
Not the kind of business I do my first thing is to keep the customer happy and this is something mini has not done.
This is nothing to do with Jordan he was fantastic, the management above him though needs a shake up.
If you would like to know the whole story the. Please feel free to call me on 0771 2615477
29 marzo 2024
Risposta di Sytner Group - Sytner Coventry MINI
We are sorry to hear about your experience with Sytner Coventry MINI. We understand that you wanted to surprise your son on his birthday and that this was not possible due to the actions of the Boston branch. We would like to invite you to contact our MINI Brand Manager, Christopher Norman, christophernorman@sytner.co.uk, to discuss this further. We take customer satisfaction very seriously and we would like to ensure that you receive the service you deserve. We hope to hear from you soon.
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind review of Sytner Coventry MINI. We are delighted to hear that you found our team to be flexible and friendly. We strive to provide the best customer service possible and it is great to hear that we have achieved this. We understand that buying a car can be a daunting experience and we want to make sure that our customers feel comfortable and supported throughout the process. We are glad that you had a positive experience and we look forward to seeing you again soon. Thank you for your support.
Internet deal
Bought a nearly new mini via a part ex deal from Cheryl by remote control (I live in Northumberland). Cheryl made every effort to assist and made the whole experience easy bearing in mind neither of us had seen the others cars in the flesh. The mini was exactly as described and I'm totally happy with the experience.
14 marzo 2024
Non scritta su invito
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your 5 star review, E Lowes! We are delighted to hear that you had a great experience with Cheryl at Sytner Coventry MINI. We understand that it can be difficult to purchase a car remotely, so we are glad that Cheryl was able to make the process easy for you. We are also pleased to hear that the MINI was exactly as described and that you are happy with your purchase. We appreciate your kind words and thank you for choosing Sytner Coventry MINI.
Brilliant & Awesome
I was made to feel at ease from start to finish, I felt part of the Mini family.
I can't thank Omari enough and felt he went above and beyond for me, he kept me informed every step of the way.
13 marzo 2024
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words, Penny. We are delighted to hear that you felt part of the MINI family and that Omari went above and beyond for you. We strive to ensure that all of our customers have a positive experience when visiting our Sytner Coventry MINI dealership and it is great to hear that we achieved this with you. We will be sure to pass on your kind words to Omari and the rest of the team. Thank you for choosing Sytner Coventry MINI and we hope to see you again soon.
Jamie was excellent
Jamie was excellent. Helped me get the best deal and was so helpful and attentive. Excellent service
6 marzo 2024
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words, Izzi. We are delighted to hear that Jamie was able to provide you with an excellent service and help you get the best deal. At Sytner Coventry MINI, we strive to provide our customers with the highest level of service and we are pleased that Jamie was able to meet your expectations. We hope to see you again soon and thank you for choosing Sytner Coventry MINI.
Absolutely brilliant service from Owen at Sytner Coventry
Absolutely brilliant service from initial enquiry through to sale. Owen was very quick and helpful in supplying me with a detailed video of the car, explaining its features, and reassuring that it met my requirements, which ultimately secured the sale. My daughter and I are extremely pleased with the car; which is for he to learn to drive in. We have already planned in a few Mini Adventures, and look forward to our time with the car. Thank you Owen at Sytner Coventry.
23 febbraio 2024
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words, Mr Anderson. We are delighted to hear that you and your daughter are pleased with the car and that you have already planned some MINI Adventures. We are also pleased that Owen was able to provide you with a detailed video of the car and explain its features, which ultimately secured the sale. We strive to provide excellent customer service and it is great to hear that we have achieved this. We hope you and your daughter enjoy your time with the car and look forward to hearing about your MINI Adventures.
Omari Brown best experience buying a car ever 😊
I would have to say this has been the best of all my years of purchasing cars from BMW and Mini. My journey with yourselves was flawless. My initial contact was with Mini at Rybrooks Worcester, this was not good.
I then made contact with Sytner Coventry branch, from here is where I chose to buy my car Omari Brown, he is a real credit to you.
He has gone above and beyond to help me and secure a vehicle for me in record time.
He even bought it over to Worcester for me.
I will always look to contact Omari in the future.
Thank you for your excellent customer service.
26 febbraio 2024
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words, Sarah-Jane. We are delighted to hear that you had such a positive experience with Omari and Sytner Coventry MINI. We strive to provide the best customer service and it is great to hear that we have achieved this. We are so pleased that Omari was able to go above and beyond to help you secure a vehicle in record time and even bring it to Worcester for you. We will be sure to pass on your kind words to Omari and the team at Sytner Coventry MINI. Thank you for your continued support.
Excellent customer service from start…
Excellent customer service from start to finish. Friendly, professional staff.
3 febbraio 2024
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words, Mrs Holton. We are delighted to hear that you had an excellent experience with us at Sytner Coventry MINI. Our team strives to provide the best customer service possible and we are pleased that you found them to be friendly and professional. We hope that you will continue to choose us for all your MINI needs and that you will recommend us to your friends and family. Thank you again for your review.
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words, Taylor. We are delighted to hear that you have had a positive experience with us at Sytner Coventry MINI. Our team is always committed to providing the best customer service and we are glad that you have found this to be the case. We strive to ensure that all of our customers have a pleasant and enjoyable experience when visiting us and we are pleased that you have found this to be the case. We look forward to seeing you again soon.
Am a motorbility customer
Am a motorbility customer , and Cheryl was amazing ! She explained everything , helped me find the perfect Car.
I've never had a new carcpresented with a bow on it !.Cheryl explained all the features of the car as there were a few new things , helped me with the mini app , she was great ,
8 febbraio 2024
Non scritta su invito
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words about Cheryl and your experience at Sytner Coventry MINI. We are delighted to hear that you found the perfect car and that Cheryl was able to explain all the features and help you with the MINI app. We are so pleased that you were presented with a bow on your new car and that you had such a positive experience. We hope you enjoy your new car and that you will come back to us in the future. Thank you for your review.
Jamie from Coventry looked after me…
Jamie from Coventry looked after me from start to finish - organising my finance to ordering the car and pick up
6 febbraio 2024
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind review, Sheila. We are delighted to hear that Jamie from Coventry was able to provide you with such a great service. We strive to ensure that all of our customers have the best experience possible when purchasing a car from us, and it's great to hear that Jamie was able to make this happen for you. We hope you enjoy your new car and that you will continue to be a valued customer of Sytner Coventry MINI. Thank you again for your review.
Risposta di Sytner Group - Sytner Coventry MINI
Thank you for your kind words, Ms Yeomans. We are delighted to hear that you had a great experience with us at Sytner Coventry MINI. We strive to ensure that all of our customers have a positive experience with us, and we are especially pleased to hear that you found our service to be disability friendly. We are committed to providing an inclusive and accessible service to all of our customers, and we are glad that we were able to meet your needs. We look forward to seeing you again soon.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.