Sytner Group - Porsche Centre Edinburgh Recensioni 

88
TrustScore 4.5 su 5

4,6

Fort Kinnaird,4 Oversman Road, EH15 3BZ Edinburgh, GB


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Valutata 5 stelle su 5

The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, sec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From walking through the door of the dealership I felt a welcome as the fist person we met was our salesman Geoffrey Worth. His knowledge and enthusiasm of the brand was first class. He answered all m... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Derek stayed late to accept the car as it was a fault that came up late in the afternoon. He communicated the battery problems promptly, arranged a loaner car and had the car returned quicker than exp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Everyone is very helpful, friendly and courteous. The Porsche Centre Edinburgh is a pleasant environment. The work was carried out as planned and completed ahead of schedule. I have used Porsche Edin... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informazioni di contatto

  • Fort Kinnaird,4 Oversman Road, EH15 3BZ, Edinburgh, Regno Unito

  • 0131 629 0689

4,6

Eccellente

TrustScore 4.5 su 5

88 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

Tutte le recensioni

(88)

11.911 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

My issue was resolved under warranty to…

My issue was resolved under warranty to Porsche standards and I was looked after very well.

20 agosto 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Many thanks for your positive review, Mr Gammie. We hope to see you again soon. Porsche Centre Edinburgh

Valutata 1 stelle su 5

Poor Communication

Poor Communication - Lack of Trust, The worst customer service ever.

26 agosto 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Good afternoon Mrs Learmonth, Thank you for providing your review and I'm sorry to hear of your dissatisfaction. I am looking into your concerns personally, but please do reach out to me to discuss further: ally.mcintyre@porscheedinburgh.co.uk Kind regards, Ally McIntyre Head of Business

Valutata 5 stelle su 5

Porsche Fort Kinnard

As usual absolutely no complaints, service excellent, great staff. Keep it up.

22 agosto 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Many thanks for your kind words, John. We'll see you again soon! Porsche Centre Edinburgh

Valutata 4 stelle su 5

Lady was lovely but processes seem over-engineered

All was fine - Struggle to understand why I had to fill in detaile remotely to “check in” and then have to do paperwork when I got to centre

14 agosto 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Thank you for your valued feedback, which will help us to improve our customer booking journey. Kind regards, Porsche Centre Edinburgh

Valutata 5 stelle su 5

Dawn Wallace was excellent as usual.

7 agosto 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Dear Roddy, Thank you very much for your kind words regarding Dawn Wallace. We are delighted to hear she continues to provide excellent service and that your experience with us remains consistently positive. It is always our aim to ensure every visit is met with professionalism and care. Your feedback is greatly appreciated, and we hope to maintain the high standards you have come to expect from Porsche Centre Edinburgh. We look forward to welcoming you again soon. Kind regards, Porsche Centre Edinburgh

Valutata 5 stelle su 5

The whole process from start to finish…

The whole process from start to finish was easy.

Nathan Findlay was exceptional in his representation of your company. Always a pleasure dealing with Porsche.

5 agosto 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Dear Mr Williams, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that the entire process was straightforward and that Nathan Findlay provided exceptional service. It is always our aim to make every interaction with Porsche Centre Edinburgh a pleasure, and your feedback is a wonderful reflection of this. We truly appreciate your support and look forward to welcoming you back in the future. Kind regards, Porsche Centre Edinburgh

Valutata 5 stelle su 5

Fantastic feeling from first stepping into the dealership

From walking through the door of the dealership I felt a welcome as the fist person we met was our salesman Geoffrey Worth. His knowledge and enthusiasm of the brand was first class. He answered all my questions with total authority and without pressure let me go off to make my decision on which model of Porsche I was most interested in. As a result after a few days I got back to him and ordered my first Porsche which I subsequently took delivery off three days later (being a weekend). The paperwork was mostly completed remotely and the handover was thorough and comprehensive. First class, dealership highly recommended. Business manager James was also on the ball and easy to deal with. All in all couldn’t have had a better experience.

29 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Dear Mr Irvine, Thank you for your wonderful feedback. We are delighted to hear that Geoffrey and James provided such a knowledgeable and pressure-free experience, making your first Porsche purchase a truly enjoyable one. It is fantastic to know that the handover process was thorough and convenient for you. Your kind words mean a great deal to the entire team at Porsche Centre Edinburgh. We hope you continue to enjoy your new car and look forward to welcoming you back in the future. Kind regards, Porsche Centre Edinburgh

Valutata 5 stelle su 5

Great customer service

Great customer service - as always!

27 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Dear Gary, Thank you ever so much for your kind words and continued support. We are delighted to hear that our customer service consistently meets your expectations. It is always a pleasure to welcome you to Porsche Centre Edinburgh, and your positive feedback truly means a great deal to our entire team. We look forward to assisting you again in the future and ensuring your experience remains nothing short of excellent. Warm regards, Porsche Centre Edinburgh Team

Valutata 5 stelle su 5

Request was dealt with quickly and I…

Request was dealt with quickly and I was given courtesy car while work carried out. Staff were very polite and friendly.

30 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Dear Alan, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that your request was dealt with promptly and that the courtesy car provided made the process more convenient for you. It is wonderful to know that our team’s politeness and friendliness made a positive impression. Your feedback is greatly appreciated and serves as a great encouragement to all of us at Porsche Centre Edinburgh. Kind regards, Porsche Centre Edinburgh Team

Valutata 5 stelle su 5

Porsche Edinburgh experience

I recently took my Porsche to Porsche Edinburgh for its MOT, and I couldn’t be happier with the service I received. From start to finish, the experience was professional, efficient, and completely hassle-free.

A special thank you to Derek who was incredibly helpful throughout the process. He kept me informed, answered all my questions, and made sure everything was handled smoothly.and made sure I had a courtesy car . A shoutout to Pauline and Calum as well for their role in my experience.

Thank you to the whole team at Porsche Edinburgh for making the experience so easy. I would highly recommend them to anyone looking for first-class customer service and professionalism.

24 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Dear Binu, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Derek, Pauline, and Calum provided you with such excellent service and that the entire process was smooth and hassle-free. It’s wonderful to know you felt well looked after throughout your MOT visit. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back to Porsche Centre Edinburgh in the future. Kind regards, Porsche Centre Edinburgh Team

Valutata 5 stelle su 5

Service beyond the call

Derek stayed late to accept the car as it was a fault that came up late in the afternoon. He communicated the battery problems promptly, arranged a loaner car and had the car returned quicker than expected. Mark carried out the repair and his expertise on Taycan’s is a very big asset to edinburgh Porsche centre.

16 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Thank you for your feedback Harry. We're so pleased Derek and Mark were able to get you back on the road quickly. We'll be sure to pass on your kind words—they'll really appreciate them. Thanks again for your feedback!

Valutata 4 stelle su 5

Good and timely service from Porsche

Good and timely service from Porsche, yet again. Thanks.

14 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Thank you, Mr Cooper - we appreciate your kind words. See you again soon! Porsche Centre Edinburgh

Valutata 5 stelle su 5

Very professional

Very professional, courteous and informative. Quick to respond and tailored a deal that fully met our expectations. By far the best new car buying experience and reveal that we have had. Nathan was the consummate professional and a pleasure to work with.

10 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Dear Ronnie, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Nathan provided such a professional and courteous service, and that the deal was tailored perfectly to your expectations. It’s wonderful to know that your new car buying experience with us was the best you’ve had. We truly appreciate your feedback and look forward to welcoming you back to Porsche Centre Edinburgh in the future. Kind regards, Porsche Centre Edinburgh Team

Valutata 5 stelle su 5

Best service

Best service , best people and best experience . A team in top of their game , courteous , attentive and efficient and most of all fun to interact with . Highly recommend Porsche Edinburgh, and the team led by Graeme Shepherd , from reception , service , sales and finance . Always a pleasure .

27 giugno 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Thank you for your wonderful review and recommendation, Graham. We’re delighted to hear that your experiences with Porsche Edinburgh have been consistently positive over the years and we can comfortably say, we feel all the same about you and your wonderful family. Your kind words about Graeme Shepherd and the entire team from Reception and Service to Sales and Finance mean a great deal to us. We take great pride in delivering a courteous, attentive, and enjoyable experience, and it’s fantastic to know that this has made such a positive impression over the years....and counting! We truly appreciate your continued support and look forward to welcoming you back again soon. It’s always a pleasure to assist you. Porsche Centre Edinburgh

Valutata 5 stelle su 5

Nathan and the team at OPC Edinburgh…

Nathan and the team at OPC Edinburgh continue to optimise customer service…which unfortunately is becoming increasingly scarce.

3 luglio 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Many thanks for your valued feedback, Mr Doyle! Nathan will be pleased to hear you are so satisfied with your ongoing journey with Edinburgh and our wider team. We look forward to welcoming you back to Porsche Centre Edinburgh very soon.

Valutata 5 stelle su 5

The porshce Edinburgh Centre

The porshce Edinburgh Centre, were great to deal with helpful,nothing too much trouble, from getting the rght car and dealing with Scott to dealing with James in finance everything run smooth, second car from this branch in 4 years thats why we travel the long journey from Ayrshire, its hassle free, relaxed can't say anymore.
Regards Ian

29 giugno 2026
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Risposta di Sytner Group - Porsche Centre Edinburgh

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that both Scott and James made your experience smooth, relaxed, and hassle-free from start to finish. Providing helpful, straightforward service is something we take great pride in, so it's fantastic to know that this has brought you back to us for a second car in four years. We truly appreciate the effort you make to travel from Ayrshire to visit us, and your loyalty means a great deal to the entire team at Porsche Centre Edinburgh. Thank you again for your kind words and continued support. We wish you many happy miles in your new Porsche and look forward to welcoming you back in the future. Kind regards, Porsche Centre Edinburgh

Valutata 3 stelle su 5

No gold star.

Had a routine minor service and mot. The work appeared to be carried out without problem. However, my service book was not stamped, meaning I will have to go back and I had to wait 20 minutes to be seen when picking up the car having arrived bang on 8am to get to work in time. Minor quibbles but not great.

10 giugno 2026
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Logo di Sytner Group - Porsche Centre Edinburgh

Risposta di Sytner Group - Porsche Centre Edinburgh

Thank you for your feedback. We apologise for the inconvenience caused by the missing service book stamp and the wait time when collecting your vehicle. We appreciate you bringing these matters to our attention, as we strive to provide a seamless experience for all our customers. Your comments are valuable in helping us improve our service. We hope your next visit will be more satisfactory and that your vehicle continues to perform well.

Valutata 5 stelle su 5

Kept me informed and were able to…

Kept me informed and were able to provide good customer service. The final bill was also much better than I expected

24 giugno 2026
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Logo di Sytner Group - Porsche Centre Edinburgh

Risposta di Sytner Group - Porsche Centre Edinburgh

Many thanks for the kind feedback, David. We look forward to seeing you again soon - enjoy your weekend! Porsche Centre Edinburgh

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