Sytner Group - Graypaul Ferrari Nottingham Recensioni 

257
TrustScore 5 su 5

4,8

Lenton Lane, NG7 2NR Nottingham, GB


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Valutata 5 stelle su 5

I am a TA in an SEMH school, I was lucky enough to be able to arrange a tour of the showroom for 4 of our car mad boys! what an experience! Neil and Michelle were extremely welcoming, they made us all... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

the service so far has been exceptional by Emily & team i have previously dealt with sytner mercedes who were amazing also i just part exchanged my Porsche Taycan with A Ferrari 458 Spider the service... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Overall another very good experience. Issues that stopped me putting 5 stars:- - requested several months ago for a Levante as a replacement car (as I am looking to purchase as my next car) however... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. E... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Rivenditore di auto
  2. Rivenditore di auto usate

Scritti dall'azienda

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

257 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(257)

12.192 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Maserati GT service

Easy booking, courtesy car made available, service advisor communication was excellent.
Work completed as requested.

8 agosto 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Tony, Thank you for your 5 star review and comments. Kind Regards Dan Hobson Head of Business

Valutata 5 stelle su 5

Ferrari service

Graypaul Nottingham recently carried out a service on my Ferrrari. The complete process was efficiently carried out from booking to collecting the car. All the staff were pleasant to deal with and a special mention to Amy who dealt with the arrival and collection.First rate service as usual, many thanks to all the team at Nottingham.

21 luglio 2025
Non scritta su invito
Logo di Sytner Group - Graypaul Ferrari Nottingham

Risposta di Sytner Group - Graypaul Ferrari Nottingham

Good Morning Barry, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business

Valutata 5 stelle su 5

Great service experience with Ferrari Nottingham

As ever, pleased with my service at Greypaul Nottingham. My service took around half a day and they gave me a lovely air-conditioned office to work from and made me lots of cups of tea/coffee. Price was good and I was very impressed with the very high level of service I received. Always a pleasure, never a chore to get my car serviced here.

11 luglio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Good Morning Dr Baines, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

Valutata 4 stelle su 5

It was a long service and quite…

It was a long service and quite expensive, but the parts involved caused this. There were a few delays, but the courtesy car meant it wasn’t an issue.

Excellent customer service from Soph

9 luglio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Good Morning Mr Norton, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson. Head of Business.

Valutata 5 stelle su 5

very organised and professional

very organised and professional, i always felt valued throughout the whole experience

27 giugno 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Good Afternoon Richard, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards Daniel Hobson, Head of Business.

Valutata 5 stelle su 5

Fantastic Service from GrayPaul Ferrari…

Fantastic Service from GrayPaul Ferrari Nottingham.
I have had the most magical experience with regard to purchasing my first Ferrari.
This is very much to do with Mr Christopher Stevens Ferrari Sales Specialist making my experience truly memorable. Christopher is an excellent, honest and extremely professional Sales Specialist and I would recommend Gray Paul Ferrari Nottingham to anyone. This company absolutely deserve 5 stars out of 5… ⭐ ⭐ ⭐ ⭐ ⭐

19 giugno 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Good Afternoon Christopher, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business.

Valutata 5 stelle su 5

Outstanding Customer Service

I was massively impressed with the experience I received when booking my new car in for an annual service. The staff were extremely helpful, supplied a solid quote and arranged a date that fitted my diary. Customer service in the branch was outstanding and friendly and the surroundings in the waiting area very comfortable, I had travelled 2 hrs not get there so had to stay while the service was being done and was looked after throughout my stay. I am glad I chose Gray|paul Nottingham and will definitely be using them again in the future.

5 giugno 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

"Good Afternoon Mr Lennox, I’m delighted to read your kind words about Graypaul Nottingham. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, Daniel Hobson, Head of Business.

Valutata 5 stelle su 5

Quattroporte service and mot

Clear process for booking the service. Everything organised and managed professionally.
Warm welcome from the reception through to service.
Everything completed as expected

22 maggio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Colin, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Valutata 5 stelle su 5

Excellent

Excellent service

28 maggio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Bob, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Valutata 5 stelle su 5

Professional and welcoming from start…

Professional and welcoming from start to finish

The best dealership I’ve used

24 maggio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Neal, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Valutata 5 stelle su 5

Service review

Staff really helpful especially Ed the service manager

22 maggio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Westaway, Thank you for your 5 star review and comments. Kind Regards Graypaul Nottingham

Valutata 5 stelle su 5

Another great service from Graypaul…

Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. Explained everything well and made sure the car was on point ready for the new season of driving.

8 aprile 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Mather, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Valutata 5 stelle su 5

Excellent experience again

Excellent experience again
Many Thanks to Ed and the service team for looking after me for the service of my Ferrari 488 Spider
Gray Paul are very professional and treated me very well. I bought the car off Gray Paul and i will be using them for future services and another purchase
kind regards Mark

24 febbraio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Doney, Thank you for your 5 star review and comments. Kind Regards Team Ferrari Nottingham

Valutata 5 stelle su 5

Great service from handover to updates…

Great service from handover to updates to finishing the service..

5 marzo 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear David, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham

Valutata 5 stelle su 5

Always great service

1 febbraio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Mr Sarricchio, Thank you for the 5 star review and comments. I will pass your kind feedback onto the team. Kind Regards Team Graypaul Nottingham.

Valutata 5 stelle su 5

The care and enthusiasm of the team

The care and enthusiasm of the team

28 gennaio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Maxine Thank you for the 5 star review, I will pass your kind feedback on to the team. Kind Regards Team Graypaul Nottingham

Valutata 1 stelle su 5

Might of well of been an ai technician!!! May have done a better job !

It has completely put me off owning a Maserati ever again !
I feel there are no more decent mechanics these days only technicians who are all brain washed into the no common sense way of dealing with issues !
Also same for the service department all just brain washed into a scripted outlook I’m afraid.
Also the cost factor which is ridiculous on a more than average priced vehicle

22 gennaio 2025
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Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Mrs Wright, We understand our Aftersales Manager has been trying to contact you, however has been unable to reach you. Please let us know when it would be most convenient to call you to discuss your review further. Kind Regards Team Graypaul Nottingham

Valutata 5 stelle su 5

Fantastic service

The experience from booking to collecting the car was first class - probably the best in 40plus years of driving.
The car had been fully valeted inside and out rather than the usual”cat lick” or not at all.
Service adviser(Amy) could not have been more accomodating and a pleasure to deal with
Highly recommended.

6 gennaio 2025
Logo di Sytner Group - Graypaul Ferrari Nottingham

Risposta di Sytner Group - Graypaul Ferrari Nottingham

Dear Chris, Thank you for taking the time to leave such great feedback. We will ensure Amy receives a copy of your feedback, as she will be delighted to read this. Kind Regards Team Graypaul Nottingham

Valutata 1 stelle su 5

I have had several problems which seemed through incompetence was not detected or put right correctly

I have had several problems.
1- initially they identified problems and I agreed with all the suggestions to be mechanically to be corrected
2- then I was told when I took for bolts and nuts of the wheel to be changed and have MOT several other things they said needing to be changed
3- I picked the car up on the 20.12.24 and I wanted to drive home no petrol in the car and after 3 minutes the red car engine light came on I turned around and went to the garage they tested the car and said that the oxygen flow system front and back needing to be changed
It is beggars belief that this was not picked out during massive over-whole servicing changing parts neither on MOT I have spent thousands
Still the car in the garage they know I have severe mental health problem and have physical problems I felt really let down I feel extremely unhappy however the final person a nice lady has promised me that she will make sure everything will be absolutely correct when I pick up the car.
By the way the steering wheel disc was changed and using the steering is making noise it did not feel that real professionals have dealt with my car I am extremely badly let down

20 dicembre 2024

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