My car has done less that 2,000 miles and has been in and out of the Leicester site for months for a multitude of problems. The car has been back with me for 3 days (after another lengthy spell f... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
A warm welcome and no waiting to meet the workshop head. The work was completed to time and is of a cery professional standard.
L'azienda ha risposto
I dealt with Alex and it was a real pleasure. Whilst discussing my Porsche repair he showed me around the new Lamborghini and Bentley cars in the showroom with real enthusiasm and interest. He pers... Leggi di più
L'azienda ha risposto
2nd car purchased from Tim Bentley. Absolutely 5 star service from start to finish. Nothing was to much trouble. Best dealer I've dealt with. I've purchased many cars over the years from Ferrari.. oth... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
Watermead Business Park,Syston, LE7 1PF, Leicester, Regno Unito
- 0116 367 2232
4,6
Eccellente
251 recensioni
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Le persone hanno visualizzato anche
My car has done less that 2,000 miles…
My car has done less that 2,000 miles and has been in and out of the Leicester site for months for a multitude of problems.
The car has been back with me for 3 days (after another lengthy spell for a gearbox malfunction (second time)). On it's second journey, after having it back, huge warning lights on the dashboard stating differential failure.
1 settembre 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
A warm welcome and no waiting to meet…
A warm welcome and no waiting to meet the workshop head. The work was completed to time and is of a cery professional standard.
27 agosto 2026
Non scritta su invito
Risposta di Sytner Group - Bentley Leicester
Dear Mr Martin, thank you for taking the time to leave a 5 star review. We appreciate your kind words and are thrilled to hear that our aftersales team delivered a great experience. We look forward to welcoming you to Bentley Leicester again soon. Kind Regards - Sean Cook, Managing Director.
Excellent thank you so much
Excellent thank you so much to Alex, Martyn, Victoria and all for the great service received as always
26 agosto 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Simon, thank you for your 5 star review. We are delighted to hear that Alex, Martyn and Victoria provided great service. We look forward to welcoming you to our showroom again in the near future. Kind Regards, Sean Cook - Managing Director.
Returned the car with 60miles in tank…
Returned the car with 60miles in tank and 1% in battery
25 giugno 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Andy, My apolgies for the lack of fuel in your car and thank you for your time on the phone. I will of course feed this back to the team. Kind regards, Sean Cook. Managing Director
Risposta di Sytner Group - Bentley Leicester
Dear TS, Thank you for taking the time to leave us a 5 star review. We appreciate your feedback and look forward to welcoming you back to Bentley Leicester soon. Kind Regards - Managing Director.
Very helpful and informative
David Addison and Rob Watson have been very helpful.
From the first contact David was very pleasant and helpful.
He prepared the car for me to test drive at short notice.
On seeing the car David was open and honest.
He did not rush me in any way and listened to my needs.
The showroom was amazing and the reception staff were very friendly.
Rob was very helpful and clear with his part of the sale.
To summarise the staff make a great team and give excellent customer service.
21 maggio 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Dr Jaffri, thank you for your 5 star review and your kind words for David and Rob. It is great to hear that David and the team provided an excellent service. We look forward to welcoming you back to the showroom again soon. Kind Regards - Sean Cook, Managing Director.
Sytner Leicester’s customer service is…
Sytner Leicester’s customer service is exemplary. Helped me with all aspects and went above and beyond. Their sales and service departments are both excellent. Kimberley and Sophie were excellent.
30 aprile 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Mr Pilbeam, thank you for your 5 star review. We are thrilled to hear that both our sales and service department exceeded our expectations and that Kimberley and Sophie provided great service. We look forward to welcoming you again soon. Kind Regards - Sean Cook - Managing Director.
★★★★★
★★★★★
I recently had my Bentley Bentayga V8S repaired through Bentley Leicester following accident damage, and I can honestly say the service and final result were outstanding from start to finish.
The quality of the repair was exceptional, completed to the standard you would expect from Bentley. The attention to detail, fit and finish, and overall workmanship were first class. On collection, the vehicle was presented in immaculate handover condition — beautifully valeted, gleaming throughout, and looking exactly as it should. It was a pleasure to see it returned in such superb order.
A special thank you to Paul aka Bob in the workshop, who took the time to speak with me directly as a technician, explaining what was being done and how it was being done. That level of transparency and care was greatly appreciated and gave real confidence that the car was in expert hands.
Thank you also to Sophie and Adam in the service department for arranging everything, booking the car in, and keeping me updated on progress throughout the process. Their professionalism and support made the whole experience smooth and stress-free.
Outstanding service throughout from everyone involved. A credit to the Bentley brand, and I would have no hesitation in recommending Bentley Leicester.
28 aprile 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Mr Clifford, Thank you for your very detailed 5 star review. I am delighted that the team looked after you so well and thank you for recognising the individual performances as well - it means a lot to our colleagues when they receive this type of recognition. Kind regards, Sean - Managing Director
A thoroughly enjoyable experience.
I dealt with Alex and it was a real pleasure. Whilst discussing my Porsche repair he showed me around the new Lamborghini and Bentley cars in the showroom with real enthusiasm and interest.
He personally drove me to the station so that I could go home and even offered to take me home, I declined his kind offer.
He is a credit to the Sytner business.
15 aprile 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Mr Robertson, thank you for your 5 star review and your fantastic feedback for Alex. We're thrilled to hear that Alex gave you a fantastic experience and we will be sure to pass on your kind words. We look forward to welcoming you back to our showroom again soon. Kind Regards, Sean Cook - Managing Director.
Service team fantastic
Adam and Steve in service are absolutely fantastic, the whole team including the technicians are an absolute credit to the company. Would never go anywhere else, cannot rate them highly enough. If you want top notch customer service from sales to service then use these guys.
26 marzo 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Mr Taylor, thank you for your 5 star review and kind words. We're delighted to hear that Adam, Steve and the team provided exceptional service and we look forward to welcoming you back to Bentley Leicester again soon. Kind Regards, Sean Cook - Managing Director
The staff are amazing
The staff are amazing, so polite, friendly and understanding of my needs.
Reception, Sophie who dealt with me and Bob (technician) understood all that was needed and resolved perfectly.
12 marzo 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Mr Jackson, thank you for your kind words. We’re delighted Sophie, Bob and the Reception Team provided excellent service and met your needs so well. Your feedback is truly appreciated by the entire team. Kind Regards, Bentley Leicester
Excellent pre sale experience and even…
Excellent pre sale experience and even better after sale care
16 febbraio 2026
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Risposta di Sytner Group - Bentley Leicester
Dear Ian, Thank you for your 5 star review and comments. I am very pleased to hear that you were impressed with the standard of service at Bentley Leicester. We look forward to welcoming you back to the dealership again soon. Kind Regards Sean Cook - Managing Director
Very good communication
26 febbraio 2026
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Risposta di Sytner Group - Bentley Leicester
Dear John, Thank you very much for your kind words and for taking the time to leave us a 5-star review. Your feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back in the future. Best wishes, Sean Cook - Managing Director
Risposta di Sytner Group - Bentley Leicester
Dear Mr. Singh, Thank you for your 5 star review and comments about Sophie. We look forward to welcoming you back to the dealership again soon. Kind Regards Sean Cook - Managing Director
Risposta di Sytner Group - Bentley Leicester
Dear Mr Addison, thank you for taking the time to leave us a 5 star review. Kind Regards, Sean Cook - Managing Director
Extremely professional service from…
Extremely professional service from Steve in service department, took extra steps and returned my vehicle as I could not collect it. Service was seamless and would highly recommend
14 novembre 2025
Risposta di Sytner Group - Bentley Leicester
Dear Mr. Bhalla, thank you for your 5 star review. I am pleased to hear that you had an excellent experience with us. Steve will be delighted to see your kind words. Kind Regards, Sean Cook - Managing Director.
Great communication
Great communication, always helpful and kept updated by Sophie thank you
3 ottobre 2025
Risposta di Sytner Group - Bentley Leicester
Dear John, thank you for your 5 star review. I am pleased to hear that you had an excellent experience with us. Sophie will be delighted to see your kind words. Kind Regards, Sean Cook - Managing Director.
Adam was brilliant
Adam was brilliant, picked the car up, kept me in the loop with everything. Super service.
26 settembre 2025
Risposta di Sytner Group - Bentley Leicester
Thank you for your 5 star review and comments about Adam. Kind Regards Sean Cook Managing Director
Risposta di Sytner Group - Bentley Leicester
Dear Mr. Wright, Thank you for your 5 star review. I am delighted to hear you had an excellent experience at Bentley Leicester. Kind Regards Sean Cook Managing Director
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