The whole service is what you would expect from Bentley but they deliver with a smile on the face.
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Scopri cosa dicono le persone
Telephone call to make booking was very pleasant and efficient - was kept informed and reminded of booking - car collected at time stated - driver very pleasant -.was kept informed about service and... Leggi di più
L'azienda ha risposto
I have been coming here for a service for the last couple of years and I must say I have always been looked after by Sarah superbly . She always keeps me in the loop with updates and the service depar... Leggi di più
L'azienda ha risposto
This dealership have been super responsive of our initial enquiry and have helped guide us through the specification and ordering process. Nothing is too much trouble for them and they have made us fe... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informazioni di contatto
2 Wingfoot Way,Fort Parkway, B24 9HF, Birmingham, Regno Unito
- 0121 439 0665
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Risposta di Sytner Group - Bentley Birmingham
Rapid response from all concerned at…
Rapid response from all concerned at Bentley Birmingham from the first call to Andrew in sales who delivered my car who gave great detailed over the phone advise to try and help to Sarah and Claire in service who were both extremely helpful ( luckily I’m not based in Birmingham as I would try and tempt them into my team )
The only down fall in your whole operation is the subcontractors you use such as the AA and recovery companies who between them must have made at least 30 calls and 6 different arrangements but these pail in to insignificance compared to Enterprise Car Rentals who’s service as per usual ( I’ve had many Porsches ) was inept to say the least and left me with £100s in taxi fares before finally getting a car to me !!!!

Risposta di Sytner Group - Bentley Birmingham
Telephone call to make booking was very…
Telephone call to make booking was very pleasant and efficient - was kept informed and reminded of booking - car collected at time stated - driver very pleasant -.was kept informed about service and carers turned when stated and agreed and confirmed night before return -.again very friendly driver. Have had follow up telephone call. All in all 110 out of 100.

Risposta di Sytner Group - Bentley Birmingham
Excellent service
Excellent service , vehicle collected and delivered at times promised.

Risposta di Sytner Group - Bentley Birmingham
Great service as usual from Bentley…
Great service as usual from Bentley Birmingham, thank you.

Risposta di Sytner Group - Bentley Birmingham
Exemplary
After using various services [sales and maintenance] for 9 years, the attention remains peerless.

Risposta di Sytner Group - Bentley Birmingham
Insult
Went to look and buy a bentley bentyga. On inspection the front tyres looked very low. I've bought enough cars to tell they need replacing. Whilst there the sales manager came out. Just looked at them and said it needs to be checked in the workshop. No hello or acknowledgement! Anyway I agreed to buy the car.. Whilst sorting the paperwork I handed over my driving licence to be told I look like Rylan off the TV! I was very surprised to say the least. Later that day sitting there having a coffee in thought you can stick that car where the sun doesn't shine. It amazes me how these people have jobs! Saying that look at the state of the country and who is running that! Please refund my deposit so I can shut the door and hopefully forget about this.

Risposta di Sytner Group - Bentley Birmingham
I was greeted by staff and dealt with…
I was greeted by staff and dealt with in a professional manner across all sections involved.

Risposta di Sytner Group - Bentley Birmingham
Great Service
Really good , Greg and James was Brilliant from start to finish , Great Guys to deal with .

Risposta di Sytner Group - Bentley Birmingham

Risposta di Sytner Group - Bentley Birmingham
The greatest thing about the service i…
The greatest thing about the service i get, is that without me ever having to worry about the service and MOT arrangements. The centre always call and make the arrangement to collect and return my Vehicle without any incident or fuss. fantastic service that's why i have 2 top end cars. I feel i am valued and needed.

Risposta di Sytner Group - Bentley Birmingham
Great service from Sarah at Service to…
Great service from Sarah at Service to organize collection and return and deal with every step of the process.

Risposta di Sytner Group - Bentley Birmingham
John M
John Machin was a joy to deal with once again. Knowledgeable, polite and friendly.
Makes the process much more enjoyable and less stressful.
Thank you John.

Risposta di Sytner Group - Bentley Birmingham
A very professional experience from…
A very professional experience from start to finish

Risposta di Sytner Group - Bentley Birmingham
Sytner Birmingham is not an easy…
Sytner Birmingham is not an easy location so I took the car for rectification and stayed to give them time. A lack of a spare part was disappointing but I was given an office in which to work and fed with beverages until could drive back home. As a Company they are straight forward to deal with a down to earth approach.

Risposta di Sytner Group - Bentley Birmingham
Same old crew always pleasant and ready…
Same old crew always pleasant and ready to help

Risposta di Sytner Group - Bentley Birmingham

Risposta di Sytner Group - Bentley Birmingham
Professional polit staff
Professional polit staff, efficient service (apart from no sound on the engineers video report).

Risposta di Sytner Group - Bentley Birmingham
Unbelievable
Unbelievable. My new Bentaga was almost
due it’s first service, a phone call from the Dealers service department came to remind me and arrange a date to collect, complete the service and return to my Home,
Seamless, perfect,
Thank you Bentley Birmingham.

Risposta di Sytner Group - Bentley Birmingham
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