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Valutata 5 stelle su 5

It was so easy to order and have the printing on was great as I had just lost my original knife after 30+ years service.

Valutata 1 stelle su 5

I do not recommend this company.Poor customer service. I accidentally ordered the wrong model and wanted to exchange it for another one or return it. I sent emails and called, but there is no response... Leggi di più

Valutata 1 stelle su 5

apparently my order was shipped with their "super saver" option which does not provide tracking of any sort and my order never arrived. It is now past the time frame specified so I did what it said... Leggi di più

Valutata 5 stelle su 5

Swift delivery of the personalised Swiss Army knife I ordered. Steven was very helpful via email as I added two personalisations in error, he let me know that the product would be shipped later that d... Leggi di più

Dettagli dell'azienda

  1. Negozio di utensili

Scritti dall'azienda

SwissTool.co.uk - Personalised Swiss Army Knives


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

897 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very happy

The person at the company communicated with me in detail about my order to be sure that I was getting exactly what I wanted. I’m very happy with the company and its service.

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Quality item and Service

My son has always wanted a Swiss Army Knife, he will be 13 in December and we have a plan to start fishing in the spring.
I found this great website "Swisstool", so I purchased a Knife for him and had it ingraved with his name.
It came in the post in no time and it was fabulous, he's name was ingraved beautifully on both sides.
My son will Love it

I would highly recommend SWISSTOOL.CO.UK, Great Quality, Great Service, Great delivery time.

Thank you Swisstool teams, keep up the Great work.

Thank
Emyr

14 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great product

Great product, easy website to navigate around and love the bespoke aspect, which made for a great range of gifts

14 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service, wouldn’t recommend

Received the Swiss Army knife but could not open the various tools easily. As per the companies T&C, I contacted them within 7 days to say I wanted to return it. I’ve now completed the contact form and sent two emails but no reply so far. I can’t return the knife as I very much doubt I’ll receive a refund. I would not recommend this company, there isn’t as far as I can tell, a straight forward returns policy just complicated terms and conditions. Very poor customer service.

14 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Promise delivered

'Climber' knife ordered with personalisation - simple to do on website, plenty of fonts and spacing options. Delivered well-packaged a few days later. Gift for my daughter, should now be the first item she packs on her travels!

10 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great company to do business with

Great service from ordering to delivery and opting for personslization on a Blue Spartan.Ordered on Monday delivered by Royal Mail Tuesday.Fantasic company to deal with and the Spartan SAK looks superb.TY SWISSTOOL

9 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Happy customer

I was little worried after placing order and not getting confirmation, so I called the company a couple of days later and spoke to Steven who was extremely helpful, he sent the email again which went straight into my junk folder of outlook. He checked into my order which was in the process of being made and 2 days later I've received my order which is perfect. I'd recommend them happily.

7 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Very quick service

Very quick service, received in 2 days with their free delivery.
Engraving was nicely done, and a really good price for the Swiss Champ ultra (red).

4 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Took money, went silent

Similar to another reviewer, I also ordered a penknife for a present. They took my money, emailed to confirm and then nothing. Despite me phoning and emailing, couldn't get hold of anyone.

I have disputed the charge with my bank, and they are now investigating. I suggest anyone in the same position do the same, and also let Victorinox know that one of their Approved Stockists is taking money and not despatching goods.

29 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Company

The engraved Super Tinker I gifted for Father’s Day really made my husbands day. The engraving looks lovely, service excellent and delivery prompt. Will most definitely be ordering again from Swisstool.

7 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Could not be happier.

I could not be happier with the service I received. I have used this firm twice now and on both occasions been delighted with the product as were the recipients of the gifts. Real quality.
I have already recommended this company to others as I have every confidence in the service provided.
Really impressive too was the speed of the whole process. Couldn't believe it, and so simple to make my order plus delivered by Royal Mail, so no waiting around all day looking out for delivery vans that turn up (or not) at anytime.

10 giugno 2024
Non scritta su invito

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