It was so easy to order and have the printing on was great as I had just lost my original knife after 30+ years service.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I do not recommend this company.Poor customer service. I accidentally ordered the wrong model and wanted to exchange it for another one or return it. I sent emails and called, but there is no response... Leggi di più
apparently my order was shipped with their "super saver" option which does not provide tracking of any sort and my order never arrived. It is now past the time frame specified so I did what it said... Leggi di più
Swift delivery of the personalised Swiss Army knife I ordered. Steven was very helpful via email as I added two personalisations in error, he let me know that the product would be shipped later that d... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
SwissTool.co.uk - Personalised Swiss Army Knives
Informazioni di contatto
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Very easy to use website and fast…
Very easy to use website and fast delivery time!
Very happy
The person at the company communicated with me in detail about my order to be sure that I was getting exactly what I wanted. I’m very happy with the company and its service.
Fantastic Quality item and Service
My son has always wanted a Swiss Army Knife, he will be 13 in December and we have a plan to start fishing in the spring.
I found this great website "Swisstool", so I purchased a Knife for him and had it ingraved with his name.
It came in the post in no time and it was fabulous, he's name was ingraved beautifully on both sides.
My son will Love it
I would highly recommend SWISSTOOL.CO.UK, Great Quality, Great Service, Great delivery time.
Thank you Swisstool teams, keep up the Great work.
Thank
Emyr
Great product
Great product, easy website to navigate around and love the bespoke aspect, which made for a great range of gifts
Good stock and great price with fast…
Good stock and great price with fast delivery. Can't ask for more!
Poor customer service, wouldn’t recommend
Received the Swiss Army knife but could not open the various tools easily. As per the companies T&C, I contacted them within 7 days to say I wanted to return it. I’ve now completed the contact form and sent two emails but no reply so far. I can’t return the knife as I very much doubt I’ll receive a refund. I would not recommend this company, there isn’t as far as I can tell, a straight forward returns policy just complicated terms and conditions. Very poor customer service.
Promise delivered
'Climber' knife ordered with personalisation - simple to do on website, plenty of fonts and spacing options. Delivered well-packaged a few days later. Gift for my daughter, should now be the first item she packs on her travels!
Great company to do business with
Great service from ordering to delivery and opting for personslization on a Blue Spartan.Ordered on Monday delivered by Royal Mail Tuesday.Fantasic company to deal with and the Spartan SAK looks superb.TY SWISSTOOL
Happy customer
I was little worried after placing order and not getting confirmation, so I called the company a couple of days later and spoke to Steven who was extremely helpful, he sent the email again which went straight into my junk folder of outlook. He checked into my order which was in the process of being made and 2 days later I've received my order which is perfect. I'd recommend them happily.
Very quick service
Very quick service, received in 2 days with their free delivery.
Engraving was nicely done, and a really good price for the Swiss Champ ultra (red).
Excellent and rapid service
Excellent and rapid service. I bought 2 Swiss Army Knives with leather pouches. One of the knives had personalisation... it is perfect and exactly as ordered
Item not delivered
Item not delivered. No response from seller. I'd avoid as I'll try chargeback on card.
Took money, went silent
Similar to another reviewer, I also ordered a penknife for a present. They took my money, emailed to confirm and then nothing. Despite me phoning and emailing, couldn't get hold of anyone.
I have disputed the charge with my bank, and they are now investigating. I suggest anyone in the same position do the same, and also let Victorinox know that one of their Approved Stockists is taking money and not despatching goods.
I ordered a knife for a birthday paid…
I ordered a knife for a birthday paid for 3 day delivery it’s been 9 days with no delivery. No response to multiple emails or voicemails.
My bespoke order was received quickly ;)
Fast delivery
Fast delivery, good product, my boys were happy with their penknives.
Excellent Company
The engraved Super Tinker I gifted for Father’s Day really made my husbands day. The engraving looks lovely, service excellent and delivery prompt. Will most definitely be ordering again from Swisstool.
Great product great service and a good…
Great product great service and a good price
Could not be happier.
I could not be happier with the service I received. I have used this firm twice now and on both occasions been delighted with the product as were the recipients of the gifts. Real quality.
I have already recommended this company to others as I have every confidence in the service provided.
Really impressive too was the speed of the whole process. Couldn't believe it, and so simple to make my order plus delivered by Royal Mail, so no waiting around all day looking out for delivery vans that turn up (or not) at anytime.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







