Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Absolutely horrible service, 2 out of 5 items arrived and the shop owner wouldn’t fix it up. Will never shop here again. What horrible service & a total scam, going off the reviews, you guys are s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Gains Health and Nutrition is a leading supplier of natural protein powder that helps fat burners for women and men. You can easily purchase the proteins of all brands like Whey, Rule One, Gaint Sport... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service reply within 90 minutes after a mistakenly added product during checkout. Issue immediately resolved, and a professional reply given. Couldn't have asked for more, thank you for th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Best customer serviced I've received by far, quick response, polite and easy to deal with, I had a misplaced item in an order and jaiyden sorted it out and got it sent out straight away! Absolute leg... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di vitamine e integratori

Scritti dall'azienda

Supps R Us is here to help you smash your fitness and lifestyle goals. With Australia's biggest range of quality supplements sourced only from reputable suppliers, and the best specials and deals every month, you can find what you need to help keep you on track to becoming the best version of yourself!


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

60 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(60)

6 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The Bars were obviously heat affected

The Bars were obviously heat affected; misshapen and sticking to the wrapper. When I complained they just said that was how they were. As a grossly over-priced Bar, I am far from impressed.

27 dicembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Edward,

Thanks for your feedback. Could you please provide your order number so we can look into this for you? We couldn’t find your details in our system, and it sounds like you might be referring to a different company...?

We’d love to resolve this issue for you if it’s with us. Looking forward to your response!

Supps R Us Team 🧡💛

Valutata 5 stelle su 5

Great service good products

Great service good products

20 dicembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Chrisdeon

Thank you for the great feedback! We're so glad to hear you're happy with both our service and products. We look forward to seeing you again soon! 😊🧡

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. I had an issue and emailed and within an hour had a response back as well as a new product shipped out. Very easy to deal with and outstanding communication

11 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Had a small hiccup due to delivery no…

Had a small hiccup due to delivery no fault of company, but the customer service was really good and friendly and reassures me about my order. Received my order and am quite happy with purchase.

29 novembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Thank you so much for your understanding and kind words! We're glad we could provide friendly and reassuring customer service during the delivery hiccup. It's great to hear you're happy with your purchase, and we appreciate your support. We look forward to seeing you again soon! 😊✨

Team Orange! 🧡

Valutata 5 stelle su 5

Very good and very quick

19 novembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Dylan, thank you so much for the fantastic review! 🌟 We're thrilled to hear you had such a great experience with us. If there's anything else we can assist you with, feel free to reach out anytime! 😊

Team Orange!

Valutata 5 stelle su 5

Great communication and customer service

I ordered a product from the website and it was no longer in stock, I swiftly got an email from Supps R Us advising me, also got an email with a voucher for more than I spent at the same time, I opted to simply substitute the ordered with a different flavour and they quickly and easily processed this. Very fast and efficient customer service

12 novembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi there! Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our customer service. We're always here to make things right, and it’s great to know that we were able to swiftly resolve the situation for you. Your feedback means a lot to us, and we look forward to seeing you again soon!

Team Orange! 🧡

Valutata 5 stelle su 5

I’ve purchased from this store for…

I’ve purchased from this store for years now and I’ve always been super impressed with the products available as well as their customer service.
I highly recommend Supps R Us to everyone wanting great prices and the best customer service!

8 novembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Ben

Thank you so much for your wonderful review! We’re thrilled to hear you've had such positive experiences with our products and customer service over the years. Your loyalty and recommendation mean the world to us, and we’re committed to keeping up the great work to continue impressing you.

Thanks again for being such a valued customer of Supps R Us! 😊

Team Orange! 🧡

Valutata 5 stelle su 5

Super friendly support service!

Super friendly support service!! Guided me through my order and helped near end when stock was running low with option of different flavour and express delivery or an immediate refund. Great service and even better the protein powder I have ‘Vanilla Icecream’ is delicious, super excited to try the ‘Strawberry Milkshake’.
Thankyou to Suppsrus and Riley (support team).

5 novembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Gretel!

Thank you so much for your fantastic 5 star review! We’re so happy to hear that you had such a positive experience with our support team, especially Riley. 😊 It's great to know we were able to assist you in finding the perfect solution for your order, and we’re thrilled that you're enjoying the Vanilla Ice Cream protein powder. We can’t wait to hear what you think of the Strawberry Milkshake flavour too!

Thanks again for your kind words and for choosing Supps R Us. We’re always here to help, and we look forward to seeing you again soon Gretel!

Team Orange!

Valutata 5 stelle su 5

I’m very happy with my order

I’m very happy with my order. I ordered some pre workout, when I got home and opened it I found that I didn’t get the right amount. I emailed them asking them if they would fix this and they didn’t hesitate. I’ll definitely be buying from them again. Amazing customer service.

5 novembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Cooper

Thank you for the fantastic feedback! We’re so glad we could quickly resolve the issue with your pre-workout order.

Providing excellent customer service is a top priority for us, and we’re thrilled to hear that you had a positive experience. We can’t wait to see you again soon!

Supps R Us

Valutata 5 stelle su 5

Absolutely the BEST supplement store

Absolutely the BEST supplement store! Quickest shipping, best customer service and the cheapest prices I've found.
I've tried many different places and Supps R Us if by far the best.
Keep up the great work! 💪🏼

31 ottobre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Thank you so much for your fantastic 5 star review! We're thrilled to hear that you consider us the best supplement store. It's our priority to provide quick shipping, top notch customer service, and competitive prices, so your feedback truly means a lot to us.

We appreciate your support and look forward to seeing you again soon. Keep up the great work with your fitness journey! 💪🏼

Best regards,
Riley 🧡

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service. I had a broken container and they sent a new one straight away. Much appreciated

24 settembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Mark, we’re so glad we could quickly resolve the issue with your order. Providing fantastic customer service is our top priority, and it’s great to hear you appreciated it! If you ever need anything else, we’re here to help. 😊🧡

Valutata 5 stelle su 5

Great product

Great product, and great and friendly service for a return I wanted to make. 😁

17 settembre 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Tessa, thanks so much for the awesome review! 😊 We're thrilled you loved the product and had a great experience with our friendly team. We're always here to help, so if you ever need anything else, don’t hesitate to reach out. Thanks again! 🧡

Valutata 5 stelle su 5

Fast and effective customer service

Customer service reply within 90 minutes after a mistakenly added product during checkout. Issue immediately resolved, and a professional reply given. Couldn't have asked for more, thank you for the help. 4th order I've made with SuppsRUs. Prompt and correct each time. Will order again.

16 agosto 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi there Joel

Thank you so much for the fantastic review!

We’re thrilled to hear that our customer service team was able to quickly and effectively resolve the issue for you. Your kind words mean a lot to us, and we’re glad to have been able to assist you.

It’s wonderful to know that this is your fourth order with Supps R Us and that we’ve consistently met your expectations. We truly appreciate your continued support and can’t wait to see you again in the future!

Thanks again for choosing us! 😊

Best regards,
Riley
Supps R Us Team

Valutata 5 stelle su 5

Really great customer service

Really great customer service - very quick responses and they’ve been really helpful. Fast shipping - will definitely buy from them again.

13 agosto 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Kylie

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and fast shipping. Your feedback means a lot to us, and we're excited to have you as a customer again in the future.

If you ever need anything, just let us know!

Supps R Us Team

Valutata 5 stelle su 5

Best customer serviced I've received by…

Best customer serviced I've received by far, quick response, polite and easy to deal with, I had a misplaced item in an order and jaiyden sorted it out and got it sent out straight away! Absolute legend mate thankyou again ! Highly recommend👍

19 luglio 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hey Tim, wow, thank you for the incredible feedback! 🌟 We’re thrilled to hear that you had such a positive experience with our customer service. We’ll be sure to pass on your kind words to Jaiyden! it's fantastic to know he made a difference in resolving your issue quickly and efficiently. Your recommendation means the world to us. If there’s anything else we can assist with, please don’t hesitate to reach out. Thanks again for your support! 💛

Valutata 5 stelle su 5

Excellent service

Good price, speedy FREE delivery on quality products, that's why I shop here!

26 giugno 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Joanna

Thank you for your wonderful review! We're delighted to hear that you appreciate our good prices, speedy free delivery, and quality products. Your continued support means a lot to us. We look forward to seeing you again soon!

Supps R Us Customer Service Team

Valutata 5 stelle su 5

Good selection

Good selection, always prompt service

18 giugno 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hi Lyn

Thank you for your kind review! We're pleased to hear you enjoy our selection and prompt service. Your satisfaction is our priority. We look forward to seeing you again soon!

Supps R Us Customer Service Team

Valutata 5 stelle su 5

Ethical Supp Supllier

Great substitute but still waiting for the free creatine when I ordered.

16 luglio 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hey Marty!
Thanks for the 5 stars! Can you please flick us an email to admin@suppsrus.com.au in relation to the creatine you're missing? We would love to have this resolved for you ASAP! 😊 Thanks Marty! - S 💛

Valutata 5 stelle su 5

The whole process was positive!

The whole process was positive! I'm very happy with my purchase!

14 giugno 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hey!
Thanks so much for your positive feedback! We are so thrilled to hear that you have had a happy experience shopping with us. - S 💛

Valutata 5 stelle su 5

Fast

Fast, efficient service
Great range of products

17 giugno 2024
Non scritta su invito
Logo di Supps R Us

Risposta di Supps R Us

Hey!
Thanks a bunch for your positive response. We are so glad that you are pleased with our products and service! - S 💛

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più