Awful, delivery never arrived after 7 days. Chased it and the address was incorrect even though it was entered correctly on the email confirmation. Part the order missing and still waiting. Had to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Absolutely shocking company they look good on the Web however, they won't deliver all your stuff. And, you need to ring an expensive number to resolve. They are con artists stay well clear. Use a repu... Leggi di più
Ordered a week ago but no delivery - emailed them asking why I hadn't been sent delivery details and they reckoned I didn't give them my email address which is rubbish. Then emailed them back and aske... Leggi di più
Been buying Matrix Nutrition powder over the years and has been good up until recently. Ordered 2X5kg Diet Whey Matrix Protein Powder (1 Choc & 1 Strawberry). Opened the chocolate carton about a... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Fast delivery and up to 70% of bodybuilding and sports supplements. Maximuscle, BSN, Optimum Nutrition, Reflex, ProLab, CNP, Muscletech, Sci MX, PVL and many more
Informazioni di contatto
Regno Unito
- www.supplementcentre.com
1,9
Scarso
25 recensioni
Non risultano inviti alla recensione recenti
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Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
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Use by date
First they cancelled and refunded two thirds of my order without even emailing me to let me know they were doing that, let alone telling me why they were doing that.
Then the one third of the items that did arrive had a use by date of less than a week, for a jar of pasta source.
When I contacted them, they claimed they:
"The stock for these is ordered directly from the supplier on each order, and this is what we have been sent and then forwarded to you"
Which would mean they order single items from their suppliers for each order, rather than buying in batches, which is how most businesses would operate to maximize profit.
Obviously this is a lie, they bought a batch, it hasn't sold as well as they'd like and their use by dates are running out. Hence them offloading this product with a use by date that is totally unreasonable. If I had missed that delivery, then I might not have gotten it rearranged to be delivered again before it'd gone off.
Avoid buying from this company, they don't care about standards, and they will happily lie to you.
28 gennaio 2020
Non scritta su invito
5 stars from me
5 stars from me! I placed a order on behalf of my partner, the delivery company had left my parcel outside as I wasn't in, no emails from them saying it was coming or anything otherwise Id of been in tracking it! I contacted these and they were very attentive with all emails to an back between us and sorted us a replacement straight away. This morning it was successfully delivered as they had sent me tracking information an told me it would arrive today. Luckily you had as no emails again from them. Thanks very much for the great service and for sorting this. We'll order again very soon! 5*****s
29 ottobre 2019
Non scritta su invito
Avoid Like The Plague
Awful, delivery never arrived after 7 days. Chased it and the address was incorrect even though it was entered correctly on the email confirmation. Part the order missing and still waiting. Had to chase myself and dial and 0844 number and my email still hasnt been answered. Do not recommend, wont use again.
Facebook complaint just brushed off.
Gives a bad name to retail. Dont bother use someone that actually cares about customer service.
16 settembre 2019
Non scritta su invito
Great company for supplements
Been using supplement centre for a few years now .ordering nearly every month or so,On whey protein. Never had a problem with them great company highly recommend them 💪👍
8 febbraio 2019
Non scritta su invito
Poor Service Product never Arrived
I seem to attract the same delivery issues. Still waiting for my order, poor contact and response from this online company. I will not use them again, I have since informed them that I am cancelling my order, but still no response. Shame on them.
6 settembre 2016
Non scritta su invito
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