Very good service, before purchasing partner was looking for her blue light card to get discount but the lady said its ok if cant find. got us sorted with the discount then provided me with warranty i... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ordered offer of 3. Nice material, colour choices but size 14 very large compared to other size 14 tee shirts i wear Unfortunately had put one on to go to exercise class so could not return to exch... Leggi di più
Very good online experience, quick delivery.Excellent coat but you must go up a size in slim fit, which I did as I had to return what would be my normal size. Refunded promptly. Re odered next size a... Leggi di più
Updated review. I have had a full refund from Superdry. Unfortunately it was lost in transit and EVRI are to blame. I placed my order on 14th Jan. And I still haven't received my order 26th... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento uomo
- Negozio di abbigliamento per esterno
- Negozio di abbigliamento streetwear
- Negozio di abbigliamento donna
Informazioni su Superdry - York Outlet
Scritti dall'azienda
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformazioni di contatto
York Designer Outlet, YO19 4TA, York, Regno Unito
- 01904 675421
4,5
Eccellente
651 recensioni
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⭐ 1 Star – Appalling Customer Service and False Delivery Claim
ordered a Double Breasted Wool Blend Coat (£174.99) from Superdry on 19 October 2025 for delivery. The courier, Evri, falsely claimed the parcel was “delivered through the letterbox” and even uploaded a photo of themselves holding the parcel in front of a random mailbox area — not delivering it, not at my flat, and not in any secure location.
I live in a secure new-build block with locked letterboxes that can only fit letters and small envelopes. A coat could never fit inside, and my door buzzer was never pressed. I was home all day. This is clearly false proof of delivery and a failed delivery.
When I contacted Superdry, I was met with a template response asking me to check sheds, garages, or neighbours — which shows they didn’t read my email or the evidence I provided. I had already explained that there are no such areas and that the parcel was never delivered.
It’s shocking that Superdry continues to use Evri, given their reputation for lost and falsely marked parcels. I’ve had to chase both companies for an item I paid for, while Superdry’s response has been dismissive and slow.
I’m still waiting for a proper investigation, refund, or replacement. Absolutely unacceptable service from a brand I previously trusted.
20 ottobre 2025
Great coat at a good price with great…
Great coat at a good price with great customer service
27 ottobre 2025
Friendly staff at the store and…
Friendly staff at the store and great-quality clothes!
28 ottobre 2025
Great product
Great product ordered abd delivered to store for pick up. Good communication and friendly staff
12 ottobre 2025
Superquality
Good quality clothing, good online sale prices (although I do miss the in-store sales), easy ordering, good communications and fast delivery. What's not to like. Thanks Superdry.
13 ottobre 2025
Love the variety.
21 ottobre 2025
No Compromise on Quality
Went to the store and staff was quickly able to help guide me finding the right size online and order it for me.
14 ottobre 2025
Don't trust with your personal data!
Gave the impression that you needed to give your email for a receipt, then was given a paper receipt anyway.
Opted out of marketing during this and was send this invitation to leave a review - which is... marketing.
Now need to unsubscribe from something I didn't subscribe to in the first place.
14 ottobre 2025
Jackets were as good as they look and…
Jackets were as good as they look and the delivery was super! Fastest than expected.
30 settembre 2025
Professional & friendly service Good service
Good service, very warm & comfy top my other half says. He plans to buy another.
9 ottobre 2025
The jacket I bought was the exact right…
The jacket I bought was the exact right size and great material
Just what I was after
The delivery was quick too
25 settembre 2025
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