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Superdry - Exeter Recensioni 258

TrustScore 4.5 su 5

4,6

8-9 Princesshay, EX1 1GE Exeter, GB


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... Leggi di più

Valutata 5 stelle su 5

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... Leggi di più

Valutata 5 stelle su 5

The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... Leggi di più

Valutata 5 stelle su 5

Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!


Dettagli dell'azienda

  1. Negozio di abbigliamento
  2. Negozio di abbigliamento uomo
  3. Negozio di abbigliamento per esterno
  4. Negozio di abbigliamento streetwear
  5. Negozio di abbigliamento donna

Informazioni su Superdry - Exeter

Scritti dall'azienda

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

258 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Poor service

I was in the shop for 45 minutes trying on clothes & wasn’t acknowledged ‘once’ or asked if I needed any help by ‘any’ of the shop assistants the whole time I was in there - I actually approached a miserable female shop assistant to ask her opinion on a jacket I tried on & she just shrugged her shoulders, she was clearly completely uninterested ! Made me laugh to myself , great products but completely crap & disappointing service

7 dicembre 2023
Valutata 5 stelle su 5

Quick and Easy swap over...

I bought the wrong sizes so i went back the next day and exchanged them plus bought another garment.... not a problem and all done quickly by lovely people....

6 dicembre 2023
Valutata 5 stelle su 5

Greaa quality, fit ans finish

This longline mens coat is my first big purchase with SuperDry and I am highly impressed by the quality , finish and fit of the coat ideal for British winters .

4 dicembre 2023
Valutata 5 stelle su 5

There cloths do last

There cloths do last , and I use klarma to be able to afford them ,but as long as you look at SIZE GUID first as you have to buy a different size I'm MEDIUM For super dry tshirts I'm 2xxl and my hoodie are XL they fit perfect ,
Highly recommend

29 ottobre 2023
Valutata 5 stelle su 5

Very good quality and very good…

Very good quality and very good service. Would recommend

13 agosto 2023
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Risposta di Superdry - Exeter

Hi Mal,

Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.

Kind regards,

Superdry Care

Valutata 1 stelle su 5

Items not delivered!

Items not delivered!! Please

30 giugno 2023
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Risposta di Superdry - Exeter

Hi D Taylor,

Thank you for taking the time to leave a review.

We endeavour to give our customers a really positive experience, so we're really sorry there was an issue.

We are pleased our Customer Services Team were able to support you.

Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.

Kind regards

Superdry Customer Care

Valutata 5 stelle su 5

Ordered on a Saturday and delivered on…

Ordered on a Saturday and delivered on the following Monday. Easy operation and free postage, spot on people.

30 giugno 2023
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Risposta di Superdry - Exeter

Hi, We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards, Superdry Care

Valutata 5 stelle su 5

Nice product very friendly staff very…

Nice product very friendly staff very quick delivery

10 giugno 2023
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Risposta di Superdry - Exeter

Hi Rowland,

Thank you for sharing your feedback with us.

We endeavor to give our customers a really positive experience, so it's really good to hear that everything's gone well 😊

Thanks again for the review. We really appreciate it.

Kind regards,

Superdry Customer Service

Valutata 3 stelle su 5

Mens T shirt sizes too small?

The sizes for men’s t shirts seem wrong. I am either a large or extra large anywhere else. I was bought 3 XL T shirts and they were all way too small, so they were changed for 2XL and still too small. Either I have ballooned (and I haven’t) or the sizes are wrong. Shame but I will have to take them back, maybe I am 3XL there?

14 giugno 2023
Non scritta su invito
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Risposta di Superdry - Exeter

Hi Simmy,

Thank you for taking the time to leave a review.

We do offer 3XL sizes, however, if you are unable to see the size available it means is not currently in stock I am afraid. We try to fulfill the warehouses/stores with all the sizes we can when possible, so I advise you to keep an eye out for it on our website.

Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.

Kind regards,

Superdry Customer Service

Valutata 5 stelle su 5

Great item and very helpful staff

Great item and very helpful staff, had to return item for different size and process was very easy.

11 maggio 2023
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Risposta di Superdry - Exeter

Hi there,

Thank you for taking the time to give us your feedback.

We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase.

Thanks so much for taking the time to give us your feedback. We really appreciate it.


Kind Regards,


Superdry Customer Service

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