Good experience, my size wasn't available at the stores but the staff got it ordered and delivered to my house within 2 days.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... Leggi di più
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... Leggi di più
Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund. Have tried to contact but the only way is through their website... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento
- Negozio di abbigliamento uomo
- Negozio di abbigliamento per esterno
- Negozio di abbigliamento streetwear
- Negozio di abbigliamento donna
Informazioni su Superdry - Cambridge
Scritti dall'azienda
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformazioni di contatto
30-31 Petty Cury, CB2 3NB, Cambridge, Regno Unito
- 01223 464361
4,4
Eccellente
198 recensioni
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Efficient and friendly service and some good wardrobe staples.
Overall, I like shopping with Superdry. I find they deliver promptly and it is easy to return in store. It is a bit more of a pain when the shops are closed as i don't have a drop off point near me. I like going in the shop in Cambridge - the staff are always extremely helpful and friendly without being pushy.
My recent purchase was a coat which was absolutely huge - shame as I liked it a lot. I do find the sizing slightly inconsistent but that is the same in many places. I have some wardrobe staples - long sleeved tops and jeans that i always purchase from Superdry and will continue to do so. Ideally i like things without logos all them. I would buy a lot more hoodies and tops if they didn't have logos on them.
8 maggio 2021
Long padded coat
OMG this coat is fabulous like wearing a duvet I got a 10 instead of my usual 8 as I like a bit of room in a winter coat it’s so well made cosy and stylish love love love
25 aprile 2021
Red check leisure trousers
The trousers are beautiful. Fit perfectly. Bought as a surprise gift for my husband and he loves it.
18 aprile 2021
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
I haven’t received my order
I haven’t received my order.
No one on your chat is at all helpful in trying to find out where my purchase is.
24 marzo 2021
Risposta di Superdry - Cambridge
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
Great value for money and great products
2 marzo 2021
Tee shirt were a bit too tight very…
Tee shirt were a bit too tight very close fit for a large
25 gennaio 2021
I do not want to give you 1 star…
I do not want to give you 1 star because while making this order there was an error in typing the address I placed the order last Saturday and realised the next day that my delivery address is wrong so I emailed SuperDry on Sunday and Monday informing you this but as I did not get a response I called on Monday too, stressing the concerns and the lady emailed Hermes to cancel the delivery but Hermes did not get back to SuperDry or I as I also, contacted them by online. I called SuperDry everyday to sort this out before this parcel was delivered to a total stranger in another city but SuperDry said they can’t do anything else for me and the parcel was delivered to the wrong address, on Thursday, there was plenty of time to sort this out but this was not done.
I have been so stressed about the whole situation and the lack of support from SuperDry and been told that they can’t do anything. I do not believe this as the parcel had not even reached Hermes when I raised the issue. I don’t understand why such a big company as SuperDry and Hermes are not I. Contact with each other.
I want my money back or the items I paid for!
Very disgusting service
16 gennaio 2021
Ordered with next day delivery and item…
Ordered with next day delivery and item arrived on time. Great service. Gloves lovely and warm and just what I wanted.
13 gennaio 2021
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