The Sun Bingo Recensioni 

868
•
TrustScore 2 su 5

1,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Got locked out account, tried around a dozen times to reset password. In the end customer service sent me questions about gambling. Could I afford it? Did I go without food and other essentials to fun... Leggi di più

Valutata 1 stelle su 5

Reading other reviews I find that Sun bingo is a terrible bingo site please do not waste your money Tombola bingo is the same fixed and a farce same as this one PLEASE do not waste your money, Tota... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Playing for over 25 years never won more than £100 have never won in a link game, so sorry don't tell me its random, also far too clickey and majority of host are rude and obnoxious. Amazes me how sam... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Shocking yet again 100s in and every single bonus you get pays exactly the same I had 5 bonuses 5 different games and they all paid in the £7 mark but cost about £50 to get one! And if you do actually... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Sala bingo

Scritti dall'azienda

The Sun Bingo is home to an exclusive and exciting range of bingo rooms and online games. Join now to enjoy its welcome offer and play the spin-go wheel daily for free. Are you gonna bingo?


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

868 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 44% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(868)

87 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Surprised at the high rating of this site

Was surprised to see this company rated so highly But after careful reconsideration I feel a site and it's customer service section that treat customers so badly should be happy to get the 1 star

1 luglio 2026
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Risposta di The Sun Bingo

Thank you for taking the time to leave your feedback. We’re sorry to hear you feel this way about your experience with our site and Customer Support. We always aim to provide clear, helpful assistance to every player, and we’d really like the chance to look into your concerns directly.

Please get in touch with our Support team so we can check your account and help resolve any issues as quickly as possible.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Valutata 1 stelle su 5

Avoid

Send verification and after 3 days was told I needed to send with me holding them. Don’t waste your time on these muppets

28 giugno 2026
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Risposta di The Sun Bingo

hank you for sharing your feedback. We’re sorry to hear you’ve had a frustrating experience with the verification process. Sometimes additional documentation is required to complete account checks, and we understand this can be inconvenient.

Please get in touch with our Support team so we can review your account directly and help resolve this as quickly as possible.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Valutata 1 stelle su 5

Well all I can say worse site going…

Well all I can say worse site going please peeps don't waste your money 40 pound on not one win not getting another penny from scam

24 giugno 2026
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Risposta di The Sun Bingo

Thank you for sharing your feedback. We’re sorry to hear you’ve had a disappointing experience. We understand how frustrating it can feel when you’re not getting the results you expect.

We’d really like to look into your account directly so we can check your recent gameplay and deposits, and help resolve this as quickly as possible. Please get in touch with our Support team so we can investigate everything for you.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Valutata 1 stelle su 5

Bingo is defo fixed on this site same…

Bingo is defo fixed on this site same winners with stupid names numbers are always next door to whst your waiting for it’s like they don’t wnst real people to win, I bet if you asked for them to prove they were real players they couldn’t it’s a joke, people are winning full houses and your still 8 numbers away it’s not possible biggest con ive ever seen

20 giugno 2026
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Risposta di The Sun Bingo

Thank you for sharing your feedback. We’re sorry to hear you feel this way about your recent bingo sessions. We understand it can be frustrating when the numbers don’t fall how you expect or when you see familiar names winning.

All bingo results are generated randomly and fairly, and every player has the same chance of winning each game. If you have any concerns about your account or recent gameplay, our Support team can look into everything directly for you.

You can reach us via Live Help or by phone on +44 20 3962 1818.
Phone Support is available 10am–10pm, and Live Chat/Email (support@sunbingo.co.uk) are available 8am–Midnight every day. Please note you’ll need to be logged in to access Live Chat.

Valutata 1 stelle su 5

Disgusting company I play mystic Meg…

Disgusting company I play mystic Meg slots i have for many years.the site has had a makeover and since this it's robbing people.
On the bonus round you can sometimes get winnings multiplied x2.this happened to me 4 times and never got x2.contacted sun 3 times last week with screenshot and no help.happend again this week spoke to advisor on phone who was more interested in why I had duplicate email which to my knowledge was sorted years ago.
I will not be spending another penny even tho been a player for 15yrs.better sites out there

16 giugno 2026
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Risposta di The Sun Bingo

We understand how frustrating it is when a game doesn’t behave the way you expect, and we appreciate you sending screenshots and reaching out to our team. Mystic Meg’s bonus features can vary from round to round, but you should always feel confident that everything is working as intended.

We’d really like to review the details you’ve mentioned, including the multiplier issue and your previous support interactions, to make sure nothing has been missed. If you’re open to it, please contact our support team again so we can investigate this properly and provide a clear explanation - support@sunbingo.co.uk

Valutata 1 stelle su 5

Playing for over 25 years never won…

Playing for over 25 years never won more than £100 have never won in a link game, so sorry don't tell me its random, also far too clickey and majority of host are rude and obnoxious. Amazes me how same winners daily, surely no one's luck in every day, needs reporting

15 giugno 2026
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Risposta di The Sun Bingo

Thank you for taking your time to share your experience.
All of our games, including link games, operate on random outcomes, but we never want any player to feel overlooked or uncomfortable with how things are running. Your feedback about chat atmosphere and host interactions is also important, and we’re sorry if any conversations have felt rude or unwelcoming — that’s not the experience we want anyone to have.

We’d really like the chance to look into your concerns properly. If you’re open to it, please reach out to our support team with any specific details so we can review your recent sessions and pass your comments on to the relevant teams - support@sunbingo.co.uk

Valutata 2 stelle su 5

Why make it so hard to resolve simple issues

On 2.6 informed sunbingo account balance of 240 on closed account. Sent new ID and details of account to send balance to. 4th June after 6 emails got ID accepted. 6th June told ID was blurry and rejected. A few more emails and days waiting got email from stefan and payment team confirming ID acceptable and bacs payment sent Inc confirmation codes.... 11th June email rejecting ID and asking me to log in, the account is closed they told me this I original email and its included in all email threads.
Confused staff, confusing information given. Rude staff on phone with no option to speak to any other department or level of support staff. Spoke to bank to see if there is any pending bacs payment, none they can see. All information suggests that the payment should be showing to bank staff.
They make it hard as possible to withdraw, I am logging all the communication even tho sunbingo start new threads to confuse situation and informed them that I will be escalating to financial ombudsman and and Gambling Commission if the issue isn't resolved correctly. They stated balance, they accepted ID, now they acting like they paying from own pocket. Maybe support team as given incentives not to resolve these types of issues.
JUST AN UPDATE TO COMPLETE THE NARRATIVE.
After sending my ID to several different staff, all of which passed to next department, I kept being told ID failed verification. I asked for exact details of why it kept failing, what details were unreadable (as a driving licence has some very small print) and if I could arrange a video call so they could see my face and in a continuous shot, see the ID.
This prompted a senior customer manager to advise that the bacs payment would reach my account within the 10 days, honouring the previous email and I no longer needed to provide photo ID unless I wished to continue using the service. No after all this headache!!
I did receive the money and after sending 6 more photos of me holding my ID at arms length, from a variety of phone cameras, digital cameras and lap top... I am still unable to provide an acceptable photo so guess I'll never use sun bingo again. Ashame as Sun Bingo/ Vegas has so of the best slots and generally pay out promptly.

2 giugno 2026
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Risposta di The Sun Bingo

Thank you for taking the time to share such a detailed account of your experience. We’re genuinely sorry to hear how stressful and frustrating this process has been for you — especially with the repeated ID checks and mixed messages from different team members. That’s not the smooth or supportive journey we want any player to have.
Regarding ID verification, we appreciate you going above and beyond to provide multiple versions. We’re sorry this created so much inconvenience, and we understand why it’s impacted your decision about continuing to use the service.
Your feedback about communication, clarity, and consistency is really important, and we’ll make sure it’s passed on to the relevant teams so we can improve how these situations are handled.

Valutata 2 stelle su 5

all i can say is you can deposit a lot…

all i can say is you can deposit a lot of money on sun bingo there slots are awful you can play 200 pounds to win back a tiny fraction its not a nice experience because then you dont seem like its a fair play i have been playing on sun bingo for 11 years i have never really won anything worth winning they do tend to be all take and not really giving back its a shame because it used to be one of the best sites but other sites really are more fair and you do enjoy playing on fair sites they have a bad name among many players you would think they would want to change that

11 giugno 2026
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Risposta di The Sun Bingo

Thank you for taking the time to share your experience with us — especially after being a player for so many years. We’re really sorry to hear that your recent sessions haven’t felt enjoyable or rewarding.
We’d really like the chance to look into your recent gameplay and pass your comments on to the relevant teams. If you’re open to it, please reach out to our support team with any specific details so we can review everything properly - support@sunbingo.co.uk

Thank you again for sharing your thoughts — we appreciate your honesty, and we hope we can improve your experience moving forward.

Valutata 1 stelle su 5

Blackjack LOL

Every single time the dealer has a 15, he comes back with either a 17 or a 21.. like... every single time. 90% of my cards were either 12, 13, 14, 15 or 16. I would love to be proven wrong on that. Dealer had a triple 7 at one point to get a 21 and beat all of my 20 cards. Funny.

29 maggio 2026
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Risposta di The Sun Bingo

Thank you for sharing your feedback with us. We’re really sorry to hear that your recent blackjack sessions have felt frustrating.
All of our games operate on random outcomes, and while streaks can sometimes feel unusual, they can happen from time to time. You should always feel confident that everything is running fairly, though, and we’d be happy to look into any specific rounds if you’d like us to review them - support@sunbingo.co.uk

We appreciate you taking the time to let us know about your experience and hope your next session feels much more enjoyable.

Valutata 1 stelle su 5

Gameplay in casino seems to be alterd…

Gameplay in casino seems to be alterd and untrustworthy,, many deposits now and does never seem to pay out ,, not too sure about trusting thos website in my experience other casinos you can have a much better time than. This one. It's no fun atall really.

12 maggio 2026
Non scritta su invito
Valutata 1 stelle su 5

I play a lot of slots over a number of…

I play a lot of slots over a number of sites. There is something absolutely not right about sun bingo slots. Like so many others i have never played and lost continuously on these slots. Ive been playing slots regularly for 5 years and while i accept slow phases on particular slots ive never seen it quite like those at sun bingo. Something is definitely afoot!!!

12 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

This site is absolutely rubbish

This site is absolutely rubbish, all bingo rooms constantly playing for same people no1 else can get a win, its not a fair site at all and just constant winners, same big winners too how's that fair gaming, DON'T WASTE YOUR TIME AND MONEY

30 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

Been playing with sun bingo for years

Been playing with sun bingo for years. Never had a problem with withdrawals always hit my account within a hour or so. Yesterday I won a nice amount and waited patiently for 24hours. Have now been told got to wait back from payment team could be an extra 24hours to see what the hold up is.
It’s still saying waiting on account for payment not happy the conversation is like banging my head against a brick wall

2 marzo 2026
Non scritta su invito
Valutata 2 stelle su 5

Rubbish

Rubbish. 50 £ ,not a single win. Not even 10p. On 40-60p games. Really????
Avoid

27 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Thought i would share my experience as…

Thought i would share my experience as there are si many bad reviews but my experience was 👏.
From £10 I managed to get my balance up2 over £900....i then withdrew £900 and waited for sun bingo to process my withdrawal, I thought id have to wait awhile for the funds to go into my bank or that id have hoops to jump through to get them to release the funds( due to all the bad reviews I read on here) but not even an hour later I got an email to say they had processed my withdrawal.
Rang my bank and the money was in so 10/10 from me xx
Thanks sun bingo

18 febbraio 2026
Non scritta su invito

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