I was speaking to Kirsty and she was great, I had drove over a nail and needed it sorted so as my car was in workshop, she kept updating me and kept me in contact as it was in the workshop, they order... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... Leggi di più
L'azienda ha risposto
Fantastic customer service from Jamie, professional, friendly, and couldn’t have been more helpful in finding the exact car I wanted for the right price. Love my mini! 😊 Thanks Jamie.
L'azienda ha risposto
Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Centro revisioni per auto
- Produttore di auto
- Riparazione e manutenzione auto
- Servizio di cambio dell'olio
- Rivenditore di auto usate
Scritti dall'azienda
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Scritti dall'azienda
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informazioni di contatto
Citadel Way, Hull, HU9 1TQ, Hull, Regno Unito
- 01482 601136
4,7
Eccellente
456 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service from Alison at…
Excellent service from Alison at Stratstone Mini Hull
21 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Barry,
Thanks for the great rating!
We are always happy to help.
Customer Services
They were very professional and…
They were very professional and welcoming to myself and to other customers who were there at the time of my visit to have my car diagnostic test done I would recommend them to my friends Alison who was dealing with me was very professional and very caring in the diagnostic outcome and how I could go forward with the process 😇
21 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Martin,
Thank you for taking the time to leave us this fantastic review!
We strive to provide excellent customer service at Mercedes-Benz of Ayr.
Thanks again!
Customer Services
Great salesperson - Mark Storey
Mark Storey was fantastic to deal with. In 30 years of car buying, I’ve never dealt with a more friendly and caring salesperson. Thank you Mark, great service received.
19 maggio 2022
Risposta di Stratstone - BMW Hull
Hi,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Had a great experience
Had a great experience, everyone was super friendly and helpful. Great service, got my car back shiny and clean after a few hours. Great service. Thanks
19 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Kelly,
Thank you for the review!
Your positive rating means a lot to us here at the BMW branch in Hull.
Customer Services
The service was excellent
The service was excellent, I was able to purchase what I wanted at the price I wanted to pay.
The team at Hull where superb and I would not hesitate in recommending Stratstone
19 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Mick,
Thank you so much for taking the time to review your experience with us.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Customer Services
I now only use Stratstone for work on…
I now only use Stratstone for work on my BMW. They're always professional and have never once given me any cause for concern. I like the idea of hassle free service tailored to my needs rather than there's making the whole experience friendly and pleasurable.
18 maggio 2022
Risposta di Stratstone - BMW Hull
Hello Phil,
Thank you very much for your 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
I would not recommend them far too…
I would not recommend them far too expensive no breakdown of labour they keep doing health checks every time you take your car in even if it was 2 weeks ago I had 2 springs fitted which were £95 each and wipers £47 yet my bill was £935.
18 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Alan,
Thank you for taking the time to review.
We will be happy to provide you with a copy of invoice if you haven’t already received as this has a breakdown of all the prices as you had other work carried out too.
The health check is a free complimentary service we offer to all our customers to ensure the safety of their vehicle.
If you wish to receive this invoice, please email us at service.followup@pendragon.uk.com
Thank you,
Customer Services
Kirsty was great and very helpful
Kirsty was great and very helpful. She ensured all my queries were dealt with
17 maggio 2022
Risposta di Stratstone - BMW Hull
Hi,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Great service and so easy to deal with.
17 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Lisa,
Thanks for the great rating!
We are always happy to help.
Customer Services
New car purchase experience
I have recently had the pleasure of dealing with Paul Cross from Bmw Hull. Though we didn't quite get across the line with the deal itself, I was very impressed with the help and professionalism given throughout. Paul is a credit to the buisness.
16 maggio 2022
Non scritta su invito
Risposta di Stratstone - BMW Hull
Hello Tom,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
First class service
11 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Yvette,
Thank you for choosing the BMW branch in Hull.
All the best!
Customer Services
Had some warranty work carried and was…
Had some warranty work carried and was very impressed with the service from start to finish. All staff were helpful and the minor problem was resolved professionally and to my satisfaction first time with no issues.
Highly recommend. Special mention to Rui who is very pleasant to deal with and genuinely cares about customer service.
11 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Darren,
Thank you for the review and recommendation!
We love to hear when team members provide our customers with a positive expereince, so I will be sure to pass your kind review over to Rui and the leadership team at the BMW branch in Hull.
Customer Services
Everything absolutely perfect as always
11 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Gary,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Risposta di Stratstone - BMW Hull
Hi Adam,
It is wonderful to receive such a positive review!
All the best!
Customer Services
The service staff at Stratstone BMWare…
The service staff at Stratstone BMWare extremely helpful and polite . They couldn't be more helpful. Even when I blamed them for making a mistake, which they didn't, I was wrong ,they were very helpful.
7 maggio 2022
Risposta di Stratstone - BMW Hull
Hello Mr Hinde,
Thank you very much for your 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Brilliant service
Brilliant service! Fair and always willing to help. Professional. Rui is fantastic to deal with. A real pleasure.
5 maggio 2022
Risposta di Stratstone - BMW Hull
Hello Thomas,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Friendly and helpful
Friendly and helpful staff (Kirsty), kept me informed of the work on my vehicle and sorted out several admin problems.
5 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Renny,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
MOT experience
MOT was booked in and completed within 48 hours. Chloe was very helpful and great communication. Car booked back in again as it needs checking. Great customer service.
5 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Miss Clark,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Great Customer Service
4 maggio 2022
Risposta di Stratstone - BMW Hull
Hi,
We are delighted to see such a positive review.
Have a great day!
Customer Services
great team and very helpful
4 maggio 2022
Risposta di Stratstone - BMW Hull
Hi Mark,
Thanks for the fabulous review!
Kindest regards,
Customer Services
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